Truluck's - Ocean's Finest Seafood & Crab - Austin Downtown

Review summary

1. A

   Alex

   VIP

   Austin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They went above and beyond for our anniversary!
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 3 days ago

   Hi Alex, We're over the moon to hear that you had such a wonderful time celebrating your anniversary at Truluck's Austin Downtown! It's always a pleasure to go above and beyond for our guests. Your kind words mean the world to us. We're thrilled that we could make your special day memorable. We look forward to serving you again soon! Sincerely, Fernando Nunez General Manager
   

   Is this helpful?

   Report
2. M

   Michael

   Austin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an outstanding anniversary celebration at Trulucks. We were greeted warmly by the hostess and were seated at a very nice roomy table. The ambience was nice, with tasteful holiday decor. Curtis rendered outstanding service and the level of attention was just right. Nothing was rushed and all of the menu items arrived with perfect timing. Points of service were adhered to without any of the stuffiness that can sometimes accompany that. The food was prepared with great skill and the flavors were on point. In honor of our anniversary, we were presented with a table side Baked Alaska which was divine. Every member of that staff thanked us as we left, and felt very genuine. We don’t get to have dinners like this very often, so it was so nice for the experience to really deliver. We loved it. Thank you to Trulucks and the wonderful staff! Will definitely visit again as soon as we are able.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 3 days ago

   Hello Michael, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your anniversary celebration at Truluck's was such a memorable one. It's fantastic that our team, especially Curtis, made you feel welcomed and ensured your evening was special from start to finish. We truly appreciate your kind words about our service, ambiance, and the attention to detail. We look forward to welcoming you back for another exceptional experience soon. Thank you again, and happy anniversary! Sincerely, Fernando Nunez General Manager
   

   Is this helpful?

   Report
3. K

   Kerri

   Austin

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience for our 38th wedding anniversary. Our server, Arthur, made excellent recommendations and suggestions. We had a beautiful night with delicious dining.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 3 days ago

   Hello Kerri, We're thrilled to hear that you had an excellent experience celebrating your 38th wedding anniversary at Truluck's Austin Downtown. It's wonderful to know that our team was able to provide you with excellent recommendations and suggestions, making your night memorable. We're also glad you enjoyed our food. Your kind words mean a lot to us and we look forward to welcoming you back for another lovely dining experience. Sincerely, Fernando Nunez General Manager
   

   Is this helpful?

   Report
4. S

   Shane

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the best dining experiences I've had in Austin. I gave them a four out of five on value. However, I think it is important to note that they have a large variety of cold water seafood that is different from what many places in Austin carry. The staff was fantastic and very attentive. I have no complaints about this restaurant and I will definitely return.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 5 days ago

   Hello Shane, Thank you for taking the time to share your fantastic dining experience at Truluck's Austin Downtown. We are thrilled to hear that you enjoyed our seafood, service, and overall value. Your feedback about our selection of cold water seafood is much appreciated. We're glad to know that our staff was attentive and able to cater to your needs. We look forward to welcoming you back soon. Sincerely, Fernando Nunez General Manager
   

   Is this helpful?

   Report
5. F

   Frederick

   Austin

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Trulucks sets a high bar time and time again! such a wonderful evening, amazing stone claw crab and incredible service. I cannot recommend Trulucks enough! Wonderful food, ambience, and staff.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 3 days ago

   Hello Frederick, We're thrilled to hear that you had an amazing evening at Truluck's Austin Downtown. It's wonderful to know that our stone crab hit the mark for you! We take pride in our food and service, and it's always rewarding to hear when we've succeeded. Your words of praise truly mean a lot to us. We can't wait to welcome you back for another wonderful experience! Sincerely, Fernando Nunez General Manager
   

   Is this helpful?

   Report
6. B

   Brooke

   VIP

   New Orleans

   18 reviews

   5.0

   18 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truluck's is a favorite "date night" destination, especially when we have an event downtown. The food and service are always wonderful and the staff does their best to make any night memorable. This was our first time sitting at the more intimate upstairs bar and it was a nice break from the more busy (holiday season) downstairs bar. Minia (sp?) took great care of us and the other 2 couples dining at the bar while juggling bartending for a large Christmas party. As good as the service is, the seafood is even better. I now judge all shrimp cocktails by Truluck's and have yet to have a better one. I know this is a simple dish, but the quality of the shrimp and prep tell a lot about a seafood restaurant. Everything else was just as lovely and was a perfect way to start our evening.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 6 days ago

   Hello Brooke, We're thrilled to hear that Truluck's is a favorite date night destination for you and your friends. It's wonderful to know that our service and food have consistently met your expectations. Your kind words mean a lot to us and we're grateful for your continued support. We look forward to welcoming you back for more memorable evenings. Sincerely, Fernando Nunez General Manager
   

   Is this helpful?

   Report
7. B

   Betty

   Austin

   3 reviews

   3.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I had an early reservation at 4:30pm to try the Tru 92 menu for a party of three. I arrived about 25 minutes early and went into the restaurant. The hostess was rather rude and told me I had to wait outside because they were not open yet. Why was the door unlocked? Her attitude was just rude. I asked her if she knew of a place nearby she suggested I go and she just looked stupified. I left and went to a charming place across the street. If I was not meeting people at Truluck's later, I would not have even come back. Otherwise once my full party arrived, everything was fine and service and food was good. I spent $350 for 3 people. Having a less than cordial hostess is not ok.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded on 15 December 2024

   Hello Betty, Thank you so much for choosing Truluck's downtown. We appreciate your feedback and sincerely apologize for the greeting and interaction you received at the front door this evening. We pride ourselves in giving our guests a hospitable and inviting environment and I understand we did not meet those expectations. These are opportunities we can quickly address and correct for you and our future guests. We are happy to hear your enjoyed the food and service. We appreciate your patronage and look forward to serving you again soon! Please ask for me on your next visit as I'd love to meet you in person! Sincerely, Shawn Ricchini Service Manager
   

   Is this helpful?

   Report
8. M

   Michelle

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience and exceptional food. Jimmy was an amazing server. We had a blast.
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
9. C

   Cherry

   Austin

   13 reviews

   5.0

   13 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exceptional, and the food was great!
   

   Is this helpful?

   Report
10. R

    Rick

    Austin

    1 review

    5.0

    1 review

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food - beautiful location - excelent service
    

    Is this helpful?

    Report