True Food Kitchen - Palo Alto

True Food Kitchen - Palo Alto reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cindy

   San Francisco5 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good meal and lots of space. We had a wonderful waitress.
   

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2. S

   Suanne VIP

   San Francisco15 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had another good time and very good meal. Bring back the carrot cake!!!!!!!!!!!!!!!!!!
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   Thank you for your review, Suanne. We're happy you enjoyed your meal, and we'll certainly consider your request to bring back the carrot cake!
   

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3. A

   Amy VIP

   San Francisco24 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The butternut squash soup was amazing and the lemon chicken wrap was so many tastes, flavors, crunches....even the wrap was excellent.
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   Thank you for your review, Amy. We're happy to hear you enjoyed the butternut squash soup and lemon chicken wrap!
   

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4. S

   Sophia

   San Francisco1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Used to service here being on the slower side but we had a hard time finding/getting our server’s attention for 10+ min after being seated despite the restaurant not being full. Good food and value though for Easter brunch
   

   True Food Kitchen - Palo AltoResponded 5 days ago

   Thank you for your feedback, Sophia. We apologize for the delay in service and will work on improving this aspect; we're glad you enjoyed the food and value for Easter brunch.
   

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5. C

   Chad

   Los Angeles3 reviews

   1.0

   Dined on 19 April 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Terrible all around. Not a big reviewer, never a negative one, but our dinner was just terrible. Food was super saucy - drowning in sauce. Daughter ordered the burger - bland and overcooked. Son got the buttered noodles - absolutely drenched in butter, and somehow still didn't taste good at all. Vibe was off - feels like a cafeteria. Waiter was friendly. Will never return
   

   True Food Kitchen - Palo AltoResponded 7 days ago

   I apologize for the disappointing experience with the food and atmosphere during your visit. We appreciate your feedback and will work to address these issues to improve our dining experience.
   

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6. M

   Megan

   San Francisco7 reviews

   5.0

   Dined on 17 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant! Always delicious and my kids love it too
   

   True Food Kitchen - Palo AltoResponded on 18 April 2025

   Thank you for your review, Megan! We're thrilled to hear that you and your kids love our restaurant and find the food delicious. We look forward to welcoming you back soon!
   

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7. B

   Barbara

   San Francisco5 reviews

   1.0

   Dined on 14 April 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Food was delivered very late and had been sitting under a heat lamp for 30 min or so. The food was mediocre. This is NoT the True Foids restaurant that I once knew!
   

   True Food Kitchen - Palo AltoResponded 4 days ago

   I apologize for the disappointing experience with the delayed and mediocre food, Barbara. We appreciate your feedback and will address these issues to improve our service and food quality.
   

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8. N

   Nishrin

   San Francisco5 reviews

   4.0

   Dined on 13 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Consistent great tasting and healthy food, proportioned well.
   

   True Food Kitchen - Palo AltoResponded on 14 April 2025

   Thank you for your review, Nishrin. We're happy to hear you enjoy our consistently great-tasting and well-proportioned healthy food!
   

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9. V

   Vivian

   San Francisco7 reviews

   5.0

   Dined on 9 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant offers the most delicious and healthy meals cooked to perfection. A vast variety of choices on the menu feeds all members of your family. The staff is very friendly and accommodating and the GM, he was so personal he made me feel like family!
   

   True Food Kitchen - Palo AltoResponded on 16 April 2025

   Thank you for your wonderful review, Vivian! We're delighted to hear you enjoyed the delicious meals, variety, and friendly service from our team, including the GM. We look forward to welcoming you and your family back soon!
   

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10. B

    Barbara

    San Francisco9 reviews

    2.0

    Dined on 7 April 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    We go here annually for our anniversary. This year, it was very disappointing. The drinks and appetizers were good. My entree came lukewarm at best. The waiter had a new one made for me. The second one also came out lukewarm. The waiter spoke to the manager and that entree was comped. The waiter seemed uninterested in any providing attentive service besides theventree situation. He would quickly bring items to our table and rush off. We had to flag him down to order, to get condiments, and even pay our bill! He would pass by to ask how everything was, but would not wait for our answer! The restaurant floor was messy with napkins and cutlery. It was really sad to see how much this restaurant has changed and gone downhill.
    

    True Food Kitchen - Palo AltoResponded on 8 April 2025

    I apologize for the disappointing experience during your anniversary visit, Barbara. We appreciate your feedback and will address. Could you please tell me who the server was ?
    

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