True Food Kitchen - New Orleans

Review summary

1. S

   Sarah E

   New Orleans

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I've been to this location several times before Saints games and special events in the CBD. The food is always okay, but I've never had good service at this location.
   

   Is this helpful?

   Report
2. J

   Jeffrey

   New Orleans

   36 reviews

   3.0

   36 reviews

   Dined on 27 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our service was utterly disappointing! There were a sufficient number of servers, however their level of attention was, at least for our table, non-existent. The restaurant was not particularly busy, so I am uncertain as to why this occurred. We have been regular patrons since the New Orleans location opened, but it will be a long time before we return. Our emails were OK, not special.
   

   True Food Kitchen - New OrleansResponded on 2 December 2024

   We're sorry to hear about the lack of attention during your visit, especially as a regular patron. Your feedback is important to us, and we'll work on improving our service to ensure a better experience in the future.
   

   Is this helpful?

   Report
3. A

   Anthony

   Thailand

   9 reviews

   5.0

   9 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. I love their standards, i,e, grass fes, wild, organic, local
   

   True Food Kitchen - New OrleansResponded on 25 November 2024

   Thank you for your positive review, Anthony! We're delighted to hear you appreciate our commitment to quality standards.
   

   Is this helpful?

   Report
4. S

   Steven

   New Orleans

   20 reviews

   5.0

   20 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Date night with my Vegan friend. Plenty of high quality choices. Great location
   

   True Food Kitchen - New OrleansResponded on 23 November 2024

   We're delighted to hear you and your friend enjoyed our vegan options and location, Steven! Thank you for the kind review.
   

   Is this helpful?

   Report
5. J

   JEANMARIE

   New York City

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great tastigg no and best of all healthy!! Server was wonderful in answering any questions we had.. menu had lots of options for people wanting to have great tasting food but also health conscious.. would come back here again!
   

   True Food Kitchen - New OrleansResponded on 8 November 2024

   Thank you for your wonderful review, Jeanmarie! We're delighted to hear you enjoyed the healthy, great-tasting food and that our server was helpful. We look forward to your next visit!
   

   Is this helpful?

   Report
6. L

   Lenise

   Mobile

   12 reviews

   vip
   2.0

   12 reviews

   Dined on 2 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I’ve always enjoyed dining here, but my experience last night was disappointing. Firstly, the service was notably slow, which was surprising given my previous visits. It felt like an eternity before our orders were taken and even longer for the food to arrive. Moreover, the restaurant was uncomfortably cold, detracting from the overall ambiance that I usually enjoy. As for the food, there were some highlights—my salad was fresh, which I appreciated. However, my pizza was undercooked and dessert arrived cold and hard. It’s disheartening to see a favorite spot falter, and I hope they can address these issues soon.
   

   True Food Kitchen - New OrleansResponded on 3 November 2024

   We're sorry to hear about your disappointing experience, especially with the slow service and temperature issues. Thank you for your feedback; we'll work on addressing these concerns to improve your future visits.
   

   Is this helpful?

   Report
7. M

   Matthew

   San Antonio

   1 review

   2.0

   1 review

   Dined on 27 October 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The server was really good. Unfortunately, they were out of a total of four things we ordered. I understand that they’re a scratch kitchen, but had we known these things were out beforehand, we would have went elsewhere. Additionally, they wait until all the food is done, which means I watched my plate sit on the counter for 20 minutes and by time it got to me, it was cold.
   

   Is this helpful?

   Report
8. C

   Catheryn

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   True Food always delivers! Food & drinks are excellent and reasonably priced.
   

   Is this helpful?

   Report
9. A

   Alexis

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Drinks and food were excellent! Great atmosphere. We will definitely be back.
   

   True Food Kitchen - New OrleansResponded on 17 September 2024

   Thank you for your wonderful review! We're delighted to hear you enjoyed the drinks, food, and atmosphere, and we look forward to welcoming you back soon.
   

   Is this helpful?

   Report
10. A

    Andrew

    New Orleans

    30 reviews

    5.0

    30 reviews

    Dined on 8 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love all the gluten free choices, the entire menu is pretty varied and wonderful!
    

    True Food Kitchen - New OrleansResponded on 16 September 2024

    Thank you for your wonderful review, Andrew! We're thrilled to hear you love our gluten-free options and the variety on our menu.
    

    Is this helpful?

    Report