True Food Kitchen - Naples

Review summary

1. K

   Kathy

   New York City

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our table of 5 had a lovely and relaxed lunch despite it being high season in Naples. Our server has prompt and attentive. Our food consisting of 5 different brunch and lunch entrees were enjoyed by each individual. My pomegranate seltzer and my friend's jasmine tea were also excellent. We will be back. Casual relaxed vibe with healthy delicious choices
   

   True Food Kitchen - NaplesResponded today

   Thank you for your review, Kathy! We're happy to hear you enjoyed a relaxed lunch with excellent service and delicious choices. We look forward to welcoming you back!
   

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2. S

   Scott

   VIP

   Chicago

   18 reviews

   4.0

   18 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Disappointed in the number of menu offerings. Food was good as usual.
   

   True Food Kitchen - NaplesResponded today

   Thank you for your feedback, Scott. We're glad you enjoyed the food, and we apologize for the limited menu offerings; we'll consider your comments as we continue to refine our menu.
   

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3. P

   Paula

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Very good food and service was good. Only drawback is noise level. Be prepared for a good food but a little noisy
   

   True Food Kitchen - NaplesResponded today

   Thank you for your feedback, Paula. We're happy you enjoyed the food and service, and we'll consider your comments on the noise level as we work to improve the dining experience.
   

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4. T

   Thomas

   VIP

   Naples

   7 reviews

   1.0

   7 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Seated for over 30 minutes before even receiving water. Once we placed our order it took a very long time to come out and each entree was brought to the table at different times. As is proper manners, we didn’t begin eating until all entrees were served which resulted in cold food for all but the last person to receive their order. In addition the food was terrible. Ordered medium rare burger but was cooked well done. The lasagna was a mess as though it has been dropped before serving and just awful in taste. The meatloaf looked like two slabs of concrete and didn’t taste much better. The pepperoni pizza was like cardboard. We ordered the chicken bites and hummus as appetizer. Those two items were good. The service was the worst. Will not return. With so many other restaurants at Waterside, I recommend that you pass on this one.
   

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5. K

   Kevin

   VIP

   Naples

   26 reviews

   4.0

   26 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very busy for Valentine’s Day. However server worked hard under challenging circumstances. Poke bowl very good . Prices reasonable.
   

   True Food Kitchen - NaplesResponded today

   Thank you for your feedback, Kevin. We're happy to hear you enjoyed the poke bowl and appreciated the hard work of our server despite the busy Valentine's Day.
   

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6. S

   Shannon

   VIP

   Naples

   40 reviews

   4.0

   40 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Have always loved TFK, but this was a bit of a disappointment. The food has always been delicious and fresh. But, the portions and value have dropped. 2 of us ordered the air-crisped mixed green salad and another ordered the oriental chicken salad. The oriental chicken salad had 3 times the amount of chicken compared to the air-crisped mixed green salad. There was also a significant difference in how many tomatoes, cucumbers and chunks of avocado were on each mixed salad. The food was delicious, but the experience lacked the consistency and value that we are used to.
   

   True Food Kitchen - NaplesResponded today

   Thank you for your feedback, Shannon. We're happy you found the food delicious, and we apologize for the inconsistency in portion sizes; we'll work on improving this aspect.
   

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7. D

   Douglas

   Naples

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, great food and healthy choices!! Bonus was the ladies receiving a rose from True Food at the table for Valentine’s Day! We will be back frequently!!
   

   True Food Kitchen - NaplesResponded today

   Thank you for your wonderful review, Douglas! We're thrilled to hear you enjoyed the atmosphere, food, and Valentine's Day touch. We look forward to welcoming you back frequently!
   

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8. N

   Nancy

   VIP

   Minneapolis

   30 reviews

   5.0

   30 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love that there are so many good choices on the menu. We sat in the porch with our dog, and it was delightful. Always a favorite of ours.
   

   True Food Kitchen - NaplesResponded 1 day ago

   Thank you for your wonderful review, Nancy! We're thrilled to hear you enjoyed the menu choices and had a delightful time on the porch with your dog.
   

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9. L

   Leann

   VIP

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Can’t wait to go back! Ate at the bar. Colton was great and meal was delicious!
   

   True Food Kitchen - NaplesResponded 1 day ago

   Thank you for your wonderful review, Leann! We're thrilled to hear you enjoyed your meal at the bar and Colton's great service. See you again soon!
   

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10. D

    Donald

    VIP

    Naples

    177 reviews

    3.0

    177 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    We have dined at True Food many times. Our latest experience fell short of our prior visits. The restaurant was not that busy but service was slow. One of our guests ordered a signature cocktail and there was clearly a mix up that took the server and bartender far too long to try and resolve. After some back and forth, the cocktail was removed. We enjoyed the brussels sprouts appetizer. The entrees tasted good, but the curry was drowning in sauce with very minimal chicken or black rice. The pesto pasta while tasty was dry and needed more sauce. We love the True Food concept and hope that there can be some better quality control in future visits.
    

    True Food Kitchen - NaplesResponded 1 day ago

    We're sorry to hear that your recent visit didn't meet your expectations, particularly with the service and entrees. Thank you for your feedback, and we'll work on improving quality control to enhance future experiences.
    

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