True Food Kitchen - Garden City - Roosevelt Field

Review summary

1. A

   Anthony

   VIP

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was just OK. Probably because we are used to eating crap food and not this supposedly healthy stuff. Prices were a high on some things, especially the drinks. They should make sure there is ketchup either on the table or on the plate with the burgers. We're literally waiting 5 minutes for ketchup while the burgers are getting cold. Overall, I'm not sure about the place as I don't think the value proposition is there. Might give it another chance one day.
   

   Is this helpful?

2. J

   Jennifer

   VIP

   New York City

   130 reviews

   4.0

   130 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great fresh food. For some reason, the food is not hot. Even when they did it over, it still wasn't as hot as I like my food. However, the manager came over and was very nice and tried to rectify.
   

   Is this helpful?

3. S

   Stephanie

   New York City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I reserved a table for a large party for my daughter's birthday. The server was smart enough to take the kid's orders first and they got their drinks and food first. They didn't take the adult order quickly though. The kids' orders were mixed up and took awhile to straighten out. One of the adult orders came out super late. Another adult found a piece of glove in her salad. No comp for that dish on the bill. No apology at the end.
   

   Is this helpful?

4. S

   Sherry

   Unspecified

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loved the number of vegetarian/vegan options on the menu. Happy to find a restaurant where there are multiple great options to choose from...soup, salads, burger, pizza and bowls. I had the double plant based homemade cheese burger, and swapped out the salad for pesto pasta...thank you to my server for the recommendation. Cannot wait to return to try something else...maybe of the many vegetarian bowls (I think there are four or five!).
   

   True Food Kitchen - Garden City - Roosevelt FieldResponded 7 days ago

   Thank you for your wonderful review, Sherry! We're thrilled to hear you enjoyed our variety of vegetarian and vegan options and that your server's recommendation was a hit. We look forward to welcoming you back to try more of our delicious dishes!
   

   Is this helpful?

5. R

   Rachel

   VIP

   Columbus

   10 reviews

   1.0

   10 reviews

   Dined on 2 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Waiter was rude and charged our cards incorrectly and then got mad at us for fixing it
   

   True Food Kitchen - Garden City - Roosevelt FieldResponded on 3 February 2025

   Thank you for your feedback on your recent visit. We would appreciate more feedback on this visit if you wouldn't mind reaching out to a manager at 516-559-4728. Thank you.
   

   Is this helpful?

6. S

   Steven

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 27 January 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   I went to True food kitchen for a business lunch, and as you would imagine, it is not very full on a Monday. The host and our server were both lovely, and the food was very good. I feel like the portion sizes could be a tad bit bigger, but For lunch, the grain bowl that I had (added grilled chicken) was enough food. 
   

   True Food Kitchen - Garden City - Roosevelt FieldResponded on 28 January 2025

   Thank you for your wonderful review, Steven! We're happy to hear you enjoyed your business lunch and appreciated the lovely service and good food. We value your feedback on portion sizes and hope to see you again soon!
   

   Is this helpful?

7. B

   Bob

   VIP

   New York City

   36 reviews

   5.0

   36 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   True Food is always a pleasure to dine at. Full healthy menu. Tasty. Service was attentive and prompt. Always enjoy.
   

   True Food Kitchen - Garden City - Roosevelt FieldResponded on 28 January 2025

   Thank you for your wonderful review, Bob! We're delighted to hear you enjoy our healthy menu and attentive service.
   

   Is this helpful?

8. A

   Andrea

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had 2 diners with Celiac disease. Gluten free offerings were delicious, and they took it seriously.
   

   True Food Kitchen - Garden City - Roosevelt FieldResponded on 21 January 2025

   Thank you for your review, Andrea! We're glad to hear that our gluten-free offerings met your expectations and that we could accommodate your needs.
   

   Is this helpful?

9. B

   Beth

   VIP

   New York City

   32 reviews

   4.0

   32 reviews

   Dined on 23 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very tasty. Good skinny beverage. Nice waiter. Good ambiance
   

   True Food Kitchen - Garden City - Roosevelt FieldResponded on 25 December 2024

   Thank you for your review, Beth! We're happy to hear you enjoyed the tasty food, skinny beverage, and nice ambiance.
   

   Is this helpful?

10. W

    Wayne

    VIP

    New York City

    16 reviews

    5.0

    16 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Eric did a great job even thought we were a large party. They are always nice and accommodating. The food was good and they pay attention to our dietary needs.
    

    True Food Kitchen - Garden City - Roosevelt FieldResponded on 16 December 2024

    Thank you for your wonderful review, Wayne! We're thrilled to hear that Eric and our team provided accommodating service and that you enjoyed the food while we attended to your dietary needs.
    

    Is this helpful?