Toro Cantina

Review summary

1. J

   Jacqueline

   Upstate NY

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We attended breakfast with Santa for the second year of toro having. I was not impressed with the food or service compared to the first year. I still have yet to be refunded for the prepaid reservation that I modified days in advance. Will likely not be attending next year. Overpriced.
   

   Toro CantinaResponded 5 days ago

   Hi Jacqueline, Thank you for your feedback. As stated in the booking reservations, this special experience was listed as non-refundable tickets. We did accomodate refunds for your group for those who did not attend. We look forward to seeing you another time.
   

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2. J

   James

   New York City

   1 review

   4.0

   1 review

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a good time with a party of 4. We made a reservation and were seated promptly. The chips, salsa and guacamole was very good, our entrees were all quite tasty and had good portion sizes (we all boxed up leftovers). The cocktails were very good and the service was polite and professional. The ambiance was a little modern and not typical for a Mexican restaurant and the noise level (on a busy Saturday night) wasn’t conducive to a lot of conversation.
   

   Toro CantinaResponded 2 days ago

   Thank you for taking the time to write a great review! We're glad you enjoyed your visit to Toro!
   

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3. C

   Chandanie

   Upstate NY

   1 review

   1.0

   1 review

   Dined on 8 December 2024

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 1

   The table was very was very small my food was falling off the plate it was a mess also I’m pregnant I couldn’t fit where you guys put us
   

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4. P

   Pilar

   New York City

   7 reviews

   3.0

   7 reviews

   Dined on 3 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Overall, I think Toro was good not exceptional, not spectacular but good. Although we were sat relatively quickly...I made a reservation but upon arrival no table was ready or held for myself and my husband. So what's the point of making a reservation if you're not going to do that? We were sat in the back by the bar, the restroom, and a banquet room. I had made a note on the reservation that it was my birthday as well. So, this was the best we were offered. The server did come quickly. They took the order efficiently and also brought chips and salsa. We ordered drinks and our food came pretty quickly after that drinks. Our reservation was at 7:00 and we were done dining by 8;30 pm. For the prices on the menu, which are NYC prices by the way, the experience was meh. There was no real feel or vibe, just here's your food, your drinks, eat and we'll see ya. At least in NYC, you get the vibe of the city. I've had breakfast in NYC diners with more ambiance. I order the Sweet Potato Taco, which was good. Again not mind blowing. But good. My husband ordered the Enchiladas, he seemed to enjoy the dish. Overall I was underwhelmed.
   

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5. K

   Katie

   New York City

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our sons 6th birthday and Toro was the PERFECT spot and experience. He requested the "chocolate pinata" to celebrate so we made a reservation to make sure his birthday dessert dreams came true. We were greeted warmly, seated at a great table and welcomed by our server Daniella who was accommodating, gracious and sweet to the guest of honor. The pineapple margarita was delicious, chips, salsa and fresh guacamole is outstanding. Our son loved his chicken tenders and corn- the kid menu is perfect for the littles. I never switch up my order opting for Taco Salad every time and I am never disappointed- it is so delicious. We were all blown away by the over the top birthday dessert and he had the best time knocking all the delicious treats out of the pinata. Toto Cantina is a great spot for families looking to celebrate!
   

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6. OT

   OpenTable Diner

   Upstate NY

   1 review

   1.0

   1 review

   Dined on 23 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Not sure what has happened to Toro but the guacamole was tasteless. Butternut squash sopa with pepitas was so salty it was inedible. Quesadilla (cheese) tasted artificial and salad greens looked like they had been sitting around a few days - totally wilted, nothing crisp or fresh about he salad whatsoever. The place is not the same . Disappointing and after $100 wasted.
   

   Toro CantinaResponded on 26 November 2024

   Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent visit didn’t meet your expectations. This is not the standard we strive for, and we deeply regret that your experience with the guacamole, soup, quesadilla, and salad was disappointing. Your concerns are important to us, and we’d like the opportunity to make things right. Please reach out to us directly by phone so we can discuss this further and work towards improving your experience in the future. Thank you for bringing this to our attention.
   

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7. R

   Rick

   New York City

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   What a great place celebrating my sons bday! The server Daniella was absolutely 5 stars! Attentive, personable, and went out of her way to ensure our party of 6 had a great dining experience! Suggestion to all goodies try Toro and ask for Daniella. You will not be disappointed!
   

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8. K

   Kathy

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Maya was phenominal! She was super friendly and extremely knowledgeable about all the food and drinks offered at Toro! Maya was very attentive throughout our visit. Our food came exactly how we ordered it and came quickly after we placed our order
   

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9. OT

   OpenTable Diner

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food- service was a bit slow. Cocktails were good- margarita was a bit too sweet. Tacos were delicious- had sweet potato. Many many gluten free options
   

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10. A

    Alannah

    Upstate NY

    1 review

    4.0

    1 review

    Dined on 16 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food was outstanding, as I got the birria tacos (highly recommend)! I definitely was a bit disappointed by the service because it took probably a good ten minutes to get our waters, and another ten for the waiter to come back and get our food orders and bring over chips and salsa. May have been because it was a Saturday night, not sure. Overall the food was phenomenal, service was just ok.
    

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