Tides

Review summary

1. H

   Harvey

   VIP

   San Francisco

   16 reviews

   3.0

   16 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our fourth visit here was a disappointment. A quiet night, the restaurant was far from capacity, we sat in the bar area, preferring the hi-top tables by the windows. It became obvious early on the bartender would be our waitress. We were seated around 7:15, so still early evening. We have enjoyed the effortless, attentive service here in the past, but it wasn't to happen this night. • We asked about the oysters and were told they were from the Bay. The names of what was being served was no known, and we were told they come "big" and "small". We ordered the "big" ones, but wow, what arrived were not much bigger than egg yolks, shell and all. • Main courses arrived from the kitchen with the appetizer dishes and plates still laying around. • Once cleared, new cutlery was not provided. I finally got up and robbed a nearby table to be able to begin the main courses. • A salad arrived full of sand, was taken off the bill. Substitute asparagus was incredibly good. I will say the staff was cheerful, but appeared to simply lack training on how to support a fine dining experience. The check arrived, was correct, but the credit card authorization that came back with my card number on it was for another party's table, not ours. I went to the front end manager, went through the process to void out the previous authorization, and redo the charge as our waitress was not be found. Total bill with tip (yes I still made a nominal tip) was north of $400 for the four of us. Food was good, but for the cost, the dining experience should provide value as well.
   

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2. P

   Penny

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our dinner was very good. I particularly liked the butternut squash soup. The decor is industrial decorated with green plants.
   

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3. s

   steve

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience in all ways. Food was top notch, service staff were very friendly and accommodating and the ambiance was nice.
   

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4. J

   JOhn

   New York City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   One individual in our party received their entree 20 mins after the rest of the party. Which was also undercooked. Restaurant did not offer to compensate for the poor service until I inquired Food overall was good, but overpriced 
   

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5. R

   Robert

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. We will definitely be back.
   

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6. M

   MIKE

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The foods is excellent and very satisfying highly recommended to our friends and relatives, all the staff are very professional...will be back soon..
   

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7. J

   Jeff

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was ok. Food was small portions and it was expensive.
   

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8. C

   Courtney

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Beautiful interior design with deep sea green colors, velvet banquettes and elegant light fixtures made for a welcoming upscale atmosphere. Service was very good, especially the server. The food was excellent. I especially liked the beurre blanc sauce on the salmon. The chowder was rich and tasty. I was impressed and I’d return. There were a few things that could be improved. The four top near the hostess stand has no protection from the front doors’ draft. We were a bit chilly. The restaurant could do with some sound tiles or more textiles to help with the noise.
   

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9. S

   Shamekka

   San Francisco

   34 reviews

   5.0

   34 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was amazing. Would definitely come again.
   

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10. C

    Chris

    VIP

    San Francisco

    42 reviews

    5.0

    42 reviews

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Scallop risotto was amazing! Others had black cod (excellent), halibut (excellent) and cajun mahi mahi (too salty). Service was very friendly.
    

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