Tía Carmen - Phoenix

Review summary

1. N

   Natalie

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite breakfast locations in all of town. The value for the buffet/brunch selections and beverages are outstanding! The service staff is excellent. Grab a plate, head to the buffet and run (don’t walk) to the Dulce de Leche French Toast!
   

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2. A

   Alice

   VIP

   Seattle

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food and experience all the way around. Tasting menu was well worth it and I appreciated that they let us order 1 portion instead of the whole table. Everything was delicious and the mussels were some of the best we’ve ever had.
   

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3. T

   Tatum

   VIP

   Phoenix

   18 reviews

   3.0

   18 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Portions are very small for the price! Service was great & food was good, but not exceptional.
   

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4. F

   Francine

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I ordered a Pinot and it was extremely cold for a red wine. I told server and offered a different wine but not a new glass. Temp should be betweeen 55-60. It was too cold closer to 35-40
   

   Tía Carmen - PhoenixResponded today

   Dear Francine, Thank you for taking the time to leave a review. We strive to exceed every expectation of our guests; therefore, we hope you will accept our apologies for your disappointment with the red wine we served while you were here. We will address this appropriately, and we are grateful for your kind rating. We hope you will give us another opportunity to provide you with the flawless experience you deserve. Atentamente, Maritza Portillo General Manager
   

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5. A

   Ashley

   VIP

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved it! This is our 4th time visiting and they always deliver!
   

   Tía Carmen - PhoenixResponded today

   Dear Ashley, Thank you for dining with us and for your continued business. We believe that food is more than just a meal, it's an experience, and we are so glad you could join us and taste the love and the spirit of Tia Carmen. Thank you also for mentioning how much you enjoyed your dining experience with us again. We are grateful for your patronage and look forward to serving you again! Atentamente, Maritza Portillo General Manager
   

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6. A

   Ashley

   Central Coast

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great vibe, excellent food. Feels like Tulum. 
   

   Tía Carmen - PhoenixResponded today

   Dear Ashley, What a pleasure reading your comments. We believe in the impact and power that food can have and want every guest to know that Tia Carmen is a love letter to the region! Thank you for leaving your review and for the generous remarks about our exceptional vibe and authentic food. We hope to see you again soon. Atentamente, Maritza Portillo General Manager
   

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7. C

   Cody

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved Tia Carmen! It was an incredible experience from beginning to end - from the culinary craftsmanship to the amazing service! HIGHLY recommend.
   

   Tía Carmen - PhoenixResponded 4 days ago

   Dear Cody, What a pleasure reading your comments. We believe in the impact and power that food can have and want every guest to know that Tia Carmen is a love letter to the region! Thank you for leaving your review and for the generous remarks about our exceptional combination of seamless service and culinary excellence. We are grateful for your recommendation and look forward to seeing you again soon. Atentamente, Maritza Portillo General Manager
   

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8. B

   Bryce

   Philadelphia

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The tomahawk was on point. Great ambiance. Relaxing and comfortable.
   

   Tía Carmen - PhoenixResponded 5 days ago

   Dear Bryce, What a pleasure reading your comments. We believe in the impact and power that food can have and want every guest to know that Tia Carmen is a love letter to the region! Thank you for leaving your review and for the generous remarks about our wonderful ambiance and delectable food. We hope to see you again soon. Atentamente, Maritza Portillo General Manager
   

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9. K

   Karen

   Phoenix

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Nothing about this restaurant would bring me or my guest back again. Parking & accessibility to restaurant was a turn-off with many steep stairs in & out to get to restaurant. Very POOR food presentation except for kabobs. (2) appetizer selections left uneaten, (1) (plantains) sent back for dry & tasteless. Sea Bass & trout main course fair - too many bones in trout after server deboned. Sea bass very peppered; potato side was AWFUL with taste of ‘leftover’ lukewarm potatoes topped with unappetizing MOUND of parm cheese thrown on top…AWFUL. Most everything highly ‘peppered.’ Service was the best part. Noise level awful. $158 for (2) guests (food only, no drinks) not including tip. Value of meal quality POOR.
   

   Tía Carmen - PhoenixResponded 5 days ago

   Dear Karen, We are disappointed to know you did not enjoy your meal. We work hard to provide quality, fresh food; therefore, we are genuinely sorry we did not meet your expectations. Your comments have been shared with our culinary team so we can work to improve in the outlined areas, and we appreciate the feedback. It is also disappointing that you were disturbed by some noise issues while you were here. We are grateful for all your feedback, and we hope to have another chance to serve you better in the future. Atentamente, Maritza Portillo General Manager
   

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10. K

    Kristel

    Phoenix

    15 reviews

    4.0

    15 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Highly recommend this as a private party of 2 or a group brunch location. The outdoor seating has private cabana-nooks and there are spacious comfie couch seating areas for larger groups. The food is absolutley fantastic. There is a falconer who carries around a Harris hawk to discourage grackles and sparrows from the harassing guests food. We got mimosas for the group and it was so much fun having our own sharable bottle of sparkling wine. There is a variety of mix ins for mimosas in the restaurant buffet area which just made it all the more fun. Thank you Marriot for the fun time!
    

    Tía Carmen - PhoenixResponded 5 days ago

    Dear Kristel, Thank you for dining with us and sharing your review. We believe that food is more than just a meal, it's an experience, and we are so glad you could join us and taste the love and the spirit of Tia Carmen. Thank you for mentioning how much you enjoyed our beautiful ambiance and authentic menu. We are grateful for your recommendation and look forward to serving you again! Atentamente, Maritza Portillo General Manager
    

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