Theo's Italian

Review summary

1. S

   Shannon

   VIP

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eli was a great server! Very attentive to anything we needed and great customer service!
   

   Theo's ItalianResponded 2 days ago

   Thanks for the feedback, Shannon! We're thrilled to hear that you had a fantastic experience at Theo's Italian. It's wonderful to know that our team provided attentive service and that you felt well taken care of. We strive to provide our guests with an exceptional dining experience, and your kind words are a testament to that. We look forward to serving you again soon! Best, The Management Team
   

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2. V

   Vicki

   VIP

   Indiana

   22 reviews

   5.0

   22 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dining experience at Theo‘s in Plainfield. They have a new menu and we couldn’t wait to try it out. We started out with a Grey Goose martini which was made to perfection and the Theos old-fashion which is my husband‘s favorite drink there. For dinner, we ordered the short ribs which came with carrots, spinach, and Parmesan potato terrine. It was the most delicious meal we have had in a long time. For dessert, we shared the cannoli, which was also amazing. We both left the restaurant saying we can’t wait to go back and try one of their other new dishes. It will be hard not to get the short ribs again. I’ll be dreaming about them tonight.
   

   Theo's ItalianResponded 2 days ago

   Hey Vicki, We're overjoyed to hear that you had a great dining experience at Theo's Italian. It's fantastic to know that you enjoyed our martinis and Theos old-fashioned. We're thrilled that our short ribs and cannoli left a lasting impression on you! Your kind words truly mean a lot to us. We're looking forward to your next visit when you'll have the opportunity to try our new dishes. Can't wait to welcome you back! Best regards, The Management Team
   

   1 person found this helpful

3. B

   Bruce

   VIP

   Indiana

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Bar service was slow, finally got drink when meal arrived. My favorite item since it opened was the Pizza.! Loved it. The completely changed the recipe and tastes like frozen pizza now. Big fan of Cunningham Restaurants, but this one is going downhill.
   

   Theo's ItalianResponded 2 days ago

   Hey Bruce, We're sorry to seem to have dropped the ball on this visit. We hope you'll consider giving us a try again, we've implemented changes to our menu recently and seem to be still working out some kinks but plan for these changes to only improve our classics. We hope to see you again soon, if there is anything we can do to better your situation feel free to reach out to- (317-203-9107). Thanks,
   

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4. L

   Luis

   Indiana

   14 reviews

   3.0

   14 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Waiters and waitresses should be trained on how to open a bottle of wine. Also should be trained on spotting food coming out and what it should look like before you bring it to the customer. If the filet medallions look like hockey pucks and the risotto has dried up, then it should not be brought out.
   

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5. J

   Johnie

   Indiana

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Not the best visit. We were seated quickly, but sat at first booth near the door and had to keep our coats on because of the cold air coming in the door. Received salad and breadsticks AFTER our main dish arrived. Menu was changed some, and my pizza was not as good as prior visits, unfortunately. We did ask our waitress a couple questions about the menu and she didn’t act like she really knew much about it. Thumbs down Theo’s.
   

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6. P

   Paul

   Indiana

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was wonderful but they took forever to deliver our meal. Oure waitress went over to tell them that others had come in latwer and had been served before us. Within seconds we had our meal. something went awry because this was our third visit and the first time this occurred. The food was what we expecte. Very good Italian cuisine.
   

   Theo's ItalianResponded 2 days ago

   Thanks for the feedback, Paul! We're thrilled to hear that you enjoyed your meal and our service at Theo's Italian. We apologize for the delay you experienced during your last visit. We're glad that the food was to your liking and you found it to be good Italian cuisine. We appreciate your patience and understanding, and we hope this won't happen again. We look forward to serving you again!
   

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7. t

   tim

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited a number of times and all aspects are great
   

   Theo's ItalianResponded on 10 February 2025

   Hey Tim, Thanks for your continued support! We're glad to serve you and can't wait to have you in again, cheers!
   

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8. A

   April

   Indiana

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Great drink selections. We really enjoyed it. Food was was delicious and Service was attentive. They are definitely in our rotation. Jaci was fabulous!
   

   Theo's ItalianResponded on 10 February 2025

   Thanks for the feedback, April! We're thrilled to hear that you had such a great time at Theo's Italian. It's wonderful to know that you enjoyed our drink selections, food, and service. We're especially proud of our attentive service and delicious food. We're glad to be on your rotation and can't wait to serve you again soon!
   

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9. M

   MARK

   VIP

   Indiana

   6 reviews

   5.0

   6 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The lasagna is much improved. It was excellent! The chop salad was wonderful. This restaurant is really doing much better.
   

   Theo's ItalianResponded on 3 February 2025

   Thanks for the review, Mark! We're thrilled to hear that you enjoyed the lasagna and chopped salad. Your feedback is greatly appreciated and it's wonderful to know that we're doing much better than we used to be. We're looking forward to your next visit. See you soon!
   

   1 person found this helpful

10. R

    Rita

    Indiana

    11 reviews

    4.0

    11 reviews

    Dined on 1 February 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Theos is a quaint place to eat. We tried out the Winter Devour menu. Food was good but I was expecting a "Wow" factor rather than mediocre. Great place to try out at least once. The Pizza that other diners were eating did look very good. We chose Lasagna - impressive display as it was served, but taste was not as expected.
    

    Theo's ItalianResponded on 6 February 2025

    Hi Rita, Thank you for taking the time to share your experience at Theo's Italian. We're pleased to hear that you enjoyed our Winter Devour menu and the pizza. We're sorry to hear that our Lasagna didn't meet your expectations. We pride ourselves on the quality of our food, so we appreciate your feedback. We're glad to hear that you chose to dine with us once, and we look forward to welcoming you back for a more impressive experience. Best wishes, Theo's Italian Management Team
    

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