The Yard Bright

Review summary

1. R

   Rick

   Victoria1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Options on a Sunday night were minimal and all orders were done by the app. Ended up with tacos only menu and the pulled pork was dry and tasteless.
   

   The Yard BrightResponded 4 days ago

   Hi Rick. Thank you for sharing your feedback. We apologise for any confusion regarding the menu options. Our full menu was available on Sunday - our staff would have been happy to answer questions regarding the menu or assist you further with ordering via our QR code ordering system - we strive to offer a variety of choices for our guests to choose from. We are sorry to hear that the pulled pork tacos did not meet your expectations, and we appreciate your input & raise this with the kitchen team, as it helps us improve. Had you raised this issue with us on the night, we would have been happy to provide you with a new meal. We hope you'll consider giving us another opportunity to host you again in the future. The Yard Team.
   

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2. T

   Trish VIP

   Gold Coast3 reviews

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Compared to our visit to The Yard a year ago where we found the food to be lovely, service excellent and welcoming, last night’s effort was deeply disappointing. We were dumped at the table by a very brash woman who didn’t offer to give us menus, she just directed us toward the QR code and walked away. QR codes are great if everyone knows the menu and wants to go Dutch, but we were buying the dinner as a treat for our kids and we were just left with a hollow feeling and very nearly walked out. The vegetarian selections have shrunk from being high quality, creative food to just basics of corn riblets (tasty by overcooked), loaded fries, a smattering of avocado on a large bowl of chips where you have to pay $5 for a small amount of cheese and $4 for some chopped tomato and onion (just chopped and thrown, no mingling of flavours as a true pick de gallo should have). And the pumpkin tacos were overcooked overly salted fingers of slightly too dry pumpkin that resembled 5 hour old turds at the dog park. The margaritas tasted like they were made on bottled lemon juice. Basically the great experience we were hoping for was ruined by lazy disengaged service, a moneymaking attitude with complete lack of generosity from management ($5 for a pinch of cheese is just ridiculous) and not great quality food. We were prepared to spend $400 but places that deserve that kind of money try a lot harder. We’ll go somewhere that cares about the diners next time.
   

   The Yard BrightResponded on 23 January 2025

   Hi Trish. Thank you for your feedback. We’re sorry your experience didn’t meet the high standards we strive to provide. We understand the QR code may not be preferred by all, and we apologise if it felt impersonal. Our goal is to streamline ordering and reduce paper waste, but physical menus are available & were provided to your table. We sorry our vegetarian options didn’t meet you’re your expectations. We aim to offer a variety of options to suit different dietary preferences, with half our offering being either vegetarian or easily adaptable. We will review these items for improvement. Regarding margaritas and extras, we value fair pricing and will reassess portions. We do encourage guests to share concerns during their visit so we can address them promptly at the time. The Yard Team.
   

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3. c

   cynthia

   Victoria3 reviews

   5.0

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved taco Thursday. Delicious food, great cocktails and loved the ordering system. Very friendly staff and loved we could bring our dog 🫶🏼
   

   The Yard BrightResponded on 14 January 2025

   Hi Cynthia. Thank you so much for your review! We're thrilled to hear you enjoyed Taco Thursday, the food, cocktails, and our ordering system. It's great to know you had a fantastic experience with our friendly team, and that your dog was able to join in on the fun. We can't wait to welcome you back soon! The Yard Team
   

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4. L

   Lloyd

   Melbourne1 review

   3.0

   Dined on 5 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Good place to go if you want a relatively fresh meal. The quality is on par with what you can easily make at home. Tasty but not over the top tasty.
   

   The Yard BrightResponded on 14 January 2025

   Hi Lloyd. Thank you for sharing your thoughts! We're glad you enjoyed the meal and found it fresh. We aim to provide quality dishes that are tasty & enjoyable, so we appreciate your feedback. We hope to have the opportunity to host you again soon. The Yard Team.
   

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5. H

   Hamish

   Melbourne2 reviews

   1.0

   Dined on 4 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The Yard looks promising but unfortunately food and service was not great. Felt very pre pared, small serving’s and poor value. If you can cook half descent Mexican at home, stay in…
   

   The Yard BrightResponded on 7 January 2025

   Hi Hamish. Thank you for taking the time to share your feedback with us. We regret that your experience did not meet your expectations, as we are committed to providing great service, and high-quality food. Our menu is thoughtfully designed to offer a variety of both smaller and larger dishes, all priced fairly to encourage sharing. We check in with guests throughout their meal - had any concerns been raised during your visit, we would have been more than happy to address them by offering a replacement, as our goal is to ensure every guest enjoys the best possible dining experience. While we understand that our flavors may not have been to your preference on this occasion, we sincerely hope you will consider giving us another opportunity to host you in the future. The Yard Team.
   

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6. J

   Jessica

   Melbourne1 review

   3.0

   Dined on 1 January 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food and drinks were amazing but they were so busy, the wait time for food was over an hour and a half.
   

   The Yard BrightResponded on 2 January 2025

   Hi Jessica. Thank you for taking the time to leave us a review after dining with us on New Year's Day. It's lovely to hear that you thoroughly enjoyed our food & drinks. Unfortunately there were limited venues open in Bright on the day so saw us have one of our busiest days on record, we were open with our communications with our diners about their being a long wait for food, which did see this pushed out to 1 hour 30 mins in the very peak of service with all tables full & a line of walk in's. We checked in with all our tables & gave complimentary drinks to any tables waiting this long for food. We hope this experience has not dissuaded your group from joining us again in the future. Wishing you a Happy New Year! The Yard Team.
   

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7. K

   Kevin

   Victoria1 review

   5.0

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Thanks for a great night! The place was super busy and we were advised of the wait time for food on arrival. No problem for us. Our waitress was amazing! Run off her feet all night and she did a great job! Thank you again.
   

   The Yard BrightResponded on 30 December 2024

   Hi Kevin. Thank you for leaving us your review and for your understanding. Given the time of year, it can be very busy, hence us communicating with our guests about the wait being longer than usual. We're glad you enjoyed your meal with us, and that you highlighted the service of our great team. We hope to host you again soon. The Yard Crew.
   

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8. C

   Catherine

   Victoria1 review

   3.0

   Dined on 26 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was excellent. Service very slow during busy holiday period. Be prepared to wait a while for food.
   

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9. M

   Mandy

   New South Wales2 reviews

   5.0

   Dined on 4 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We sat at the high top table and had dessert and cocktails on the bean bags at the front. Great atmosphere, food and service.
   

   The Yard BrightResponded on 16 December 2024

   Hi Mandy. Thank you for your review. It's always lovely to hear when our diners thoroughly enjoyed their meal & drinks with us. It's great to be able to watch the world go by from the beanbags on the front lawn with a drink in hand! We hope to see you again soon. The Yard Team.
   

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10. M

    Maree

    Melbourne3 reviews

    5.0

    Dined on 27 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous food served by friendly and efficient staff. Great atmosphere in a picturesque location.
    

    The Yard BrightResponded on 5 December 2024

    Hi Maree. Thank you for your comments. We are glad you enjoyed your meal with us and that the team took great care of you during your visit. We 're a little biased, but think we have a great spot too in such a beautiful part of Victoria! We hope to host you again next time you are in Bright. The Yard Crew.
    

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