The Waverley - Elgin

Review summary

1. N

   Natalie

   Ottawa

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and accommodations for a big group last minute!
   

   Is this helpful?

   Report
2. D

   Donna

   Toronto

   1 review

   5.0

   1 review

   Dined on 23 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was amazing nice little patio nice menu selection
   

   The Waverley - ElginResponded on 24 September 2024

   Thank You so much!
   

   Is this helpful?

   Report
3. M

   Murdith

   Edmonton

   1 review

   1.0

   1 review

   Dined on 22 August 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very disappointing. We were there a year ago. Restaurant was quite full, but service was quick and very attentive. Burger specials were very good, and the whole experience was good enough to make us want to return when we came back to Ottawa this August. This time, though the restaurant was largely empty, service was very slow in reaching our table. The burger specials took 3/4 hour to arrive, and were somewhat dry and mass cooked. Our table water was not refreshed, despite the restaurant being near empty. I had to stand up to get attention to deal with the bill. I doubt we will return.
   

   The Waverley - ElginResponded on 24 September 2024

   We're truly sorry to hear about your disappointing experience this time around. It's disheartening to learn that we fell short of the standard you enjoyed during your previous visit. We take your feedback seriously and will use it to improve our service and food quality. We'd love the opportunity to make things right. Please contact us directly so we can address your concerns and hopefully welcome you back for a much better experience. Thank you for taking the time to share your thoughts.
   

   Is this helpful?

   Report
4. A

   Alan

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on 7 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat outside on a quiet, shady side street. Ben promptly greeted us with menus and kept up with pleasant and efficient service. Burgers and tacos were yummy and reasonably priced. Well worth another visit.
   

   The Waverley - ElginResponded on 24 September 2024

   We're thrilled you enjoyed your visit! It's great to hear that Ben provided excellent service and that you found our burgers and tacos delicious! We appreciate you taking the time to share your experience. Thanks for the kind words, and we look forward to welcoming you back soon!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Ottawa

   1 review

   5.0

   1 review

   Dined on 4 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Price, food, service and ambiance were all excellent for this restaurant.
   

   The Waverley - ElginResponded on 29 July 2024

   Thank you so much! We hope to welcome you back again soon.
   

   Is this helpful?

   Report
6. SC

   SandraC

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on 30 May 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We sat around the corner from Elgin Street so it was both quiet and private. Our server Brad ... Ben! (this became a joke between us) was respectful yet warm and friendly, and great at his job. My friend and I shared a very generous platter of nachos, but also enjoyed earlier cocktails. We were on to another engagement or we would have enjoyed a meal as well. We will definitely return. Recommend to a friend? we did that evening and the next day!
   

   Is this helpful?

   Report
7. LP

   LittlestPetite

   Ottawa

   7 reviews

   1.0

   7 reviews

   Dined on 25 May 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Our service was slow and there were not many people in the restaurant. Our food was cold when it arrived at the table. We did not have time to send it back because it took so long to arrive at the table. We would have been late for our show at NAC. We are very disappointed. We were very excited to have a night out. Won’t be back.
   

   The Waverley - ElginResponded on 28 May 2024

   Hello, we are very sorry about this experience - we'll be sure to pass the review on to our entire team.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Ottawa

   1 review

   5.0

   1 review

   Dined on 25 May 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Gorgeous ambience! Music only got a bit too loud around 11, which makes sense. Waitress was absolutely lovely, always popping by quickly to check in. Very fast service. Hope to go again!
   

   The Waverley - ElginResponded on 28 May 2024

   Thank you so much! I hope you stuck around for the late night experience ;)
   

   Is this helpful?

   Report
9. KC

   KathleenC

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on 11 May 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service was good. I am a Celiac and was well accommodated with choices. We were there for an early dinner, I think it would be a lively spot later in the evening.
   

   The Waverley - ElginResponded on 28 May 2024

   Thank you so much!!! We're pleased to have bene able to accommodate your sensitivities; we do ope that you will come back for later in the evening some time - it is a very fun spot later in the evening indeed :)
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Ottawa

    1 review

    3.0

    1 review

    Dined on 8 May 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3

    Server was great. Food was mediocre. Restaurant was run down and tattered looking. Wine prices were outrageous and choices were few.
    

    The Waverley - ElginResponded on 29 July 2024

    Thank You!
    

    Is this helpful?

    Report