The Vig North Central

Review summary

1. S

   Susan

   VIP

   Phoenix

   22 reviews

   3.0

   22 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   All seemed good until we placed our food order. Two of the four dinners came out and then…nothing. We had to flag a server to get our server to come over. She waited until the remaining orders delivered before coming. By this point, the restaurant was not busy so no logic for the split food delivery and missing server. When she sent the manager over, her explanation was that they wanted to make sure to deliver the food hot. I guess half of us were to eat while the other half sat waiting? No apologies, just excuses. Not at all concerned with it. The food was good, as were the drinks, but mostly a disappointing experience. For a birthday, too.
   

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2. L

   Loren

   VIP

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   This has been one of our favorite places to visit since it first opened. Over the last six months or so, it seems like the service quality has gone down dramatically, and this last time even the food was not as good, with two of the items that should’ve been served hot, not being so. Despite the restaurant not being busy at all, it took an extremely long time to get our food, and our waiter passed our table, at least three different times and told us that our food should be ready soon. We will certainly go back and give them another shot, but would certainly be reluctant to recommend at this point.
   

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3. S

   Susan

   VIP

   Phoenix

   9 reviews

   5.0

   9 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hadn’t been to The Vig in awhile, now wondering why. Great dinner, great service and very festive for holidays! See you soon!
   

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4. S

   Seamus

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 11 (14-year-olds) and had a reservation for that. They had everything set up great, and accommodated us parents with the same server to make things easier, and she was wonderful. Food was good, space heaters were on, and everything was perfect.
   

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5. K

   Kenya

   Phoenix

   23 reviews

   5.0

   23 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was over the top and the food was absolutely delicious. Staff was attentive and friendly. I will return
   

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6. P

   Pauline

   Phoenix

   34 reviews

   5.0

   34 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best burger in the Valley. Great patio with a great atmosphere. Josie is such a fantastic server. We’ve had her on several occasions and she remembers everything and is very kind.
   

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7. T

   Tina

   Phoenix

   9 reviews

   5.0

   9 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. Friendly people and good food.
   

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8. B

   Barb

   VIP

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service!
   

   The Vig North CentralResponded on 28 October 2024

   Barb, thank you for taking the time to leave us this 5-star review! We are looking forward to your next visit.
   

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9. A

   Adrianna

   Phoenix

   1 review

   3.0

   1 review

   Dined on 20 October 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a nice dinner and the food was great. I reserved a seat for outside because the weather is finally nice enough. However, however when we arrived we were told that outside was not a choice. I was slightly confused and we went there specifically for that reason. We will come again regardless.
   

   The Vig North CentralResponded on 23 October 2024

   Adrianna, thank you for taking the time to leave us this review! I am truly sorry that you did not get the area that you had requested in your reservation. I will revisit reservation practices with my host-team and we will ensure that this does not happen again. We will see you again soon!
   

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10. R

    Rodney

    Las Vegas

    42 reviews

    3.0

    42 reviews

    Dined on 18 October 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    The food and service were excellent but the portion size was much too small. Especially for the price.
    

    The Vig North CentralResponded on 23 October 2024

    Rodney, thanks for taking the time to leave us this review! We appreciate the feedback and will send it upwards to our culinary team.
    

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