- Overall 4
- Food 4
- Service 2
- Ambience 4
Arrived 2 hours before a show we were catching down the street. The place is lovely, great location by the Van Buren! We sat on the patio, not too busy, loud or cold on a Tuesday. Good looking menu. We started with very tasty cocktails and an appetizer. Everything started out well! The site said our reservation for two people would only be 1.5 hours which was perfect so we could catch our show.
Unfortunately, the service was dismal! We had to ask for water and a pitcher of it to serve ourselves, like other tables had. Everything took FOREVER, and our server was nowhere to be seen (maybe working inside?). 45 minutes in, we still hadn’t gotten to order our entrees or a second drink. 1 and 1/2 hours later, we FINALLY got our food. All that waiting, and my salmon tasted like had been thrown in the deep fat fryer rather than “grilled medium.” We didn’t even get to finish eating because we had to leave.
We had to wait to ask for the check….
We had to wait to PAY the check...
Really a disappointment after starting out so well. The service killed our whole experience, and to be honest, was a huge detriment to the restaurant itself. If we had received proper timely service, we would have probably increased our bill another $50-$100 on more cocktails and even dessert. Oh well, maybe we’ll try again before another show and get a better experience.
