The Vault Steakhouse

The Vault Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Raymond VIP

   San Francisco21 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We actually ate at the Garden and went to Steakhouse for drinks. Eric was excellent at the Garden. Burger was delicious, drinks were good at Garden but just so so At the Steakhouse, olives were too mushy and salty, popcorn was burnt.
   

   The Vault SteakhouseResponded 7 days ago

   Hi Raymond! Thank you for so much for sharing with us your experience at The Vault Garden & Steakhouse. We're thrilled to hear that you enjoyed our food and drinks at our Garden location, and we appreciate your high ratings. We are sorry to hear about the snacks at the Steakhouse and will review this with the culinary team. All our best, The Vault
   

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2. OT

   OpenTable Diner

   San Francisco3 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I hosted my 30th birthday dinner at The Vault and EVERYTHING was excellent. It is a perfect spot for a high quality dinner and appropriate noise level to hang out with friends and still make conversation around the table. I loved it!
   

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   The Vault SteakhouseResponded on 4 March 2025

   Hi Neighbor! We are so happy to hear about this and we will share this with the team. Thank you and come visit us again soon!
   

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3. K

   K

   San Francisco193 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service is wonderful. We loved everything that we had. We will return.
   

   The Vault SteakhouseResponded on 4 March 2025

   Hi K! Thank you so much for your support! See you again soon!
   

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4. K

   Kyndra

   San Francisco1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   For us to be late to our reservation and stay until closing, we enjoyed ourselves and experience. We were here to celebrate my big sister going into her 30s. Food was delicious and executed beautifully. Our waiter Nathan was hilarious and positive! We would definitely go back to experience a lot more of what this place has to offer! 
   

   The Vault SteakhouseResponded today

   Thank you so much Kyndra and we are so pleased to hear about your experience! Come see us again soon!
   

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5. C

   Calvin

   Hawaii3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time experience at The Vault. Would return. The food and the ambiance was very comfortable.
   

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6. j

   john

   New York City13 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I sat in the Piano area of the restaurant. Excellent service and the food was top notch!
   

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7. J

   Jonathan

   Orlando3 reviews

   5.0

   Dined on 29 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice atmosphere with Greta steak selection. Quick and professional ssrvice.
   

   The Vault SteakhouseResponded on 30 January 2025

   Hi Jonathan, Thank you so much for your kind words and we will definitely share this with the team! All our best, The Vault
   

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8. R

   Renee VIP

   San Francisco2 reviews

   1.0

   Dined on 19 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Worst steak I’ve ever had. Was cooked to requested medium rare but was sooooo tough and it was a ribeye! The server didn’t even ask if there was an issue when he cleared our plates and saw a 16 ounce steak still there.
   

   The Vault SteakhouseResponded on 22 January 2025

   Thank you for the feedback, Renee. We're truly sorry to hear that your ribeye steak didn't meet your expectations. It's clear we missed the mark with your ribeye. We appreciate your feedback and will share this with the team. We hope you'll give us another chance to make it up to you in the future. Best Regards, The Vault
   

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9. J

   John

   Los Angeles79 reviews

   2.0

   Dined on 16 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service at this restaurant was abysmal. We ordered drinks and received them 45 minutes later and only after asking another waitress (apparently our waitress left for the night and didn't tell anyone). The food was poorly presented and cold. I sent back my salmon as it was barely room temperature.
   

   The Vault SteakhouseResponded on 17 January 2025

   Good day John, We are so sorry that we fell short on your visit and we definitely recognize that. We will address this with the team and thank you for your feedback. All our best, The Vault
   

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10. M

    Monique

    San Diego1 review

    5.0

    Dined on 12 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First time visiting this restaurant and it was the perfect place for our anniversary dinner. The service was great, food was delicious and the drinks were the best part. Looking forward to visiting again!
    

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    The Vault SteakhouseResponded on 14 January 2025

    Hi Monique! Thank you so much for the positive feedback! And we will share this with your server! Come visit us again soon!
    

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