The Urban Hamlet

Review summary

1. M

   Matt

   New York City

   1 review

   1.0

   1 review

   Dined on 6 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The food was over priced and flavorless. The service was pretty bad too.
   

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2. A

   Anthony

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on 2 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Under staffed. Sat us nearly 30 minutes late and had to beg for order to be taken. Rushed our meal in literally 30 minutes for appetizers and entrees. Couldn’t really tell if food was good or not.
   

   The Urban HamletResponded on 2 February 2025

   Good afternoon, Anthony. Allow me to apologize for your poor experience last night with us. We did have some rare logistical issues throughout the evening last night that contributed to your issues you described. It's not an excuse by any means and please understand that we pride ourselves mostly on treating all of our guests with the exceptional service and attention they deserve. I will be reaching out to you directly to make it up to you in some way as this is not how we normally conduct our business. Again, thank you for contacting us.
   

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3. l

   lindsay

   Greater Boston

   3 reviews

   1.0

   3 reviews

   Dined on 1 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We have had nice dinners in the past, but last night the food was horrible. I sent back the salad and salmon, chicken was overcooked, bread stale, and fig and pear salad was wilted. Service was so slow and atmosphere was chaotic. So disappointing.
   

   The Urban HamletResponded on 2 February 2025

   Good afternoon, Lindsay. Please accept our apologies for your experience with us last night. It is most certainly not the norm here with us as you even stated you have had nice dinners with us in the past. It is our mission to exceed our guests expectations when they choose to dine with us and obviously, we didn't last night. I will be reaching out to you directly to make it up to you. It's the least we can do to make it up to you. Regardless of what the reasons may be from last night for what happened, that's irrelevant. Thank you for taking the time to let us know.
   

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4. m

   mary

   VIP

   Washington DC

   25 reviews

   4.0

   25 reviews

   Dined on 24 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was good but service was excellent. Friendly, helpful and prompt
   

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5. R

   Robin

   New York City

   12 reviews

   4.0

   12 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lots of variety on the menu, good burger, great server Francisco. We’ll be back often.
   

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6. A

   Arthur

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Urbanizable Hamlet is consistent and always good- great entrees and burgers and the best fries in Bronxville. Recommend it highly!
   

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7. R

   Russ

   New York City

   38 reviews

   4.0

   38 reviews

   Dined on 18 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We always enjoy Urban Hamlet. We’ve been here a dozen times. Food is well prepared and presented. Service is friendly and restaurant has a nice atmosphere. We will certainly return and continue to recommend the Urban Hamlet.
   

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8. K

   Kayla

   VIP

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on 14 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and drinks, always a kind server that gets all our modifications right. Highly recommend the chicken sandwich it's insanely good!!
   

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9. M

   Marla

   VIP

   New York City

   5 reviews

   3.0

   5 reviews

   Dined on 15 September 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We selected this restaurant based on the brunch menu on their website. Unfortunately the website has not been updated to reflect the printed menu at the restaurant. The eggs Benedict with lobster was just okay; the broccolini on it was unnecessary, and I would have preferred regular hollandaise to the citrus version it was served with. The burgers, wings and steak wrap were just average. I’d try again for dinner as there are some interesting menu items listed (assuming the website matches the actual menu), but there are not enough traditional brunch entrees to entice me back for brunch. The service was good; our waiter was very attentive and helpful.
   

   The Urban HamletResponded on 28 September 2024

   Good afternoon. My sincere apologies for the website issue with the brunch menu displaying an old menu. There was a technical glitch with that page, and it was displaying an archived menu from 2023. This issue has been corrected and the correct menu is now displayed on our website for brunch.
   

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10. V

    Venus

    New York City

    11 reviews

    5.0

    11 reviews

    Dined on 13 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Francisco, our server, was awesome, personable and engaging. He can get you to try menu items without being pushy and you wind up enjoying them. He’s there every day except Tuesday.
    

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