The Thomas Cubitt Pub Belgravia

Review summary

1. A

   Alex

   VIP

   London

   84 reviews

   1.0

   84 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   NYE Dreadful food and music debacle. Important point - at 8ish the 4 piece band were setting up and they were ridiculously loud. The drum was actually painful to listen to and the barman, staff and other patrons were commenting on how loud it was. Taken upstairs to dinner at 8.45 and sat at the worst seats. Underneath and beside the serving station bar were all the plates from the dumbwaiter were placed before service. Next to the sink/taps where my wife was splashed by the water at one point and the phone ringing and the bleep for the dumb waiter. Asked to move and they said will be a table at 9 which they did. Sat down and waited 15 minutes to order. Asked for the wine list and had to ask again. Staters - my steak tartare was good but my wife had the prawns which were unpeeled. Why would you serve prawns covered in black char you need to peel on NYE? Then the band started downstairs so loud the sound was reveberating through my chair and my wife and I had to raise our voices to be heard. Mains arrived. My pithivier was find with the meat being quite dry. My wifes turbot was inedible. The fish had bones in every single mouthful. Mentioned to the waiter who kindly brought another piece. This was even worse. You could see the bones sticking out of the fish and on trying it it was all T bone with no edible fish on it. Then the band stopped playing. Puddings arrived - my eccles cake was unfortunately very hard but the flavour was there. My wife had 3 finger sized churros; 2 were hot and one was cold and the dip was watery. Asked for the bill. No reduction so asked for the service to be removed which they did. Asked why the band had stopped and told that the neighbours had complained and they had had to stop. So no live music after dinner as advertised. It was obvious the music was too loud. Also why weren’t we told as we would have gone home but at 11:30 it would be cutting it very fine. Went downstairs and raised and told it was the first time they were doing this.
   

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2. P

   Petra

   London

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Atmosfera pessima per cenone ultimo dell’anno live music inesistente
   

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3. M

   Mark

   London

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   We booked a table for the NYE party that was advertised as a band playing in the evening. Whilst the food and service were great there really was no entertainment. The band came on at midnight, sang auld lang syne but you could not hear the singer and then they packed up and left. Totally ruined NYE for me and my family they did not deliver what was promised. Hugely disappointing
   

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4. B

   Ben

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Everything one could hope for from a great Sunday roast, fantastic! Only downside is the room is extremely loud.
   

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5. J

   James

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great lunch my favourite pub in Victoria! Perfect setting to hang out with friends!
   

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6. g

   guy

   London

   2 reviews

   5.0

   2 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a superb Christmas Eve family dinner at the Thomas Cubitt where the service was outstanding and the food delicious. Wonderful friendly attentive staff looked after us all evening. Highly recommend
   

   The Thomas Cubitt Pub BelgraviaResponded 5 days ago

   Dear Guy, Thank you so much for your nice words; we are delighted that you had a positive experience with our team! We hope to welcome you again soon!
   

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7. A

   Anita

   London

   1 review

   5.0

   1 review

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding. Such a pretty little pub with a pleasant atmosphere.
   

   The Thomas Cubitt Pub BelgraviaResponded 5 days ago

   Dear Anita, Thank you for taking the time to provide us with feedback about your experience. I am glad to hear that our crew made your visit pleasant, and we hope to see you again soon!
   

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8. L

   Laura

   London

   1 review

   2.0

   1 review

   Dined on 15 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Sadly the food was not up to expectation - there was no vegetarian roast, and potatoes could not be made without duck fat which was a shame. They had run out of fries and the veg tasted like it had been warmed in a microwave. The vegetarian option on the menu was okay but not great. Dessert was fair but nothing special. The pub itself was lovely and a nice atmosphere though
   

   The Thomas Cubitt Pub BelgraviaResponded on 16 December 2024

   Dear Laura. First, we apologise for not being able to provide you with a positive experience. We appreciate you taking the time to provide us with feedback on your experience, which we will forward to the BOH and use to improve. We hope you give us another chance in the future!
   

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9. B

   Bernadette

   London

   39 reviews

   2.0

   39 reviews

   Dined on 12 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   1st visit. Very noisy. Food fairly mediocre. Wine good. Bit disappointed overall.
   

   The Thomas Cubitt Pub BelgraviaResponded on 16 December 2024

   Dear Bernadette. We are sorry for your disappointment, but we value your comments. This allows us to learn and develop, and we hope you will give us another opportunity in the future.
   

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10. J

    John

    VIP

    London

    3 reviews

    1.0

    3 reviews

    Dined on 10 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    A truly appalling experience. Slow service and arrogant staff.
    

    The Thomas Cubitt Pub BelgraviaResponded on 16 December 2024

    Dear John, We really apologise for not providing you and your guests with a positive experience on this particular occasion, and we sincerely hope you will give us another try in the future.
    

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