The Tavern at Heathman

Review summary

1. t

   tomala

   Portland

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   The high tea food was bad. Some stale, some greasy and nothing very tasty. We’re used to tea at the Empress in Victoria and this doesn’t come close. Also, a warmer isn’t provided for the tea and it gets cold quickly.
   

   The Tavern at HeathmanResponded today

   Hello, We're sorry to hear that your high tea experience at The Tavern at Heathman didn't meet your expectations. We take pride in our food and service, and we regret that we fell short this time. We're also sorry for the lack of a warmer for your tea. We'll certainly take your feedback into account as we continually strive to improve our guest experience. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

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2. R

   Rhea

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for the first time on Thanksgiving and had their feast which was absolutely delicious. Everyone was in a great mood and the service was wonderful. Will happily return again for the regular menu.
   

   The Tavern at HeathmanResponded today

   Thanks for visiting us at The Tavern at Heathman! We're thrilled to hear that you enjoyed your Thanksgiving feast and had a great time with your family. It's wonderful to know that our service made your experience even more enjoyable. We always aim to provide the best food and service, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back for our regular menu on your next visit!
   

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3. D

   Delores

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent food and good price points. Drinks a bit slow coming after appetizers, but still enjoyed ourselves.
   

   The Tavern at HeathmanResponded 2 days ago

   Thanks for visiting us, DeloresS! We're thrilled to hear that you enjoyed our food and found our prices to be good. We're sorry to hear about the slow service after our appetizers, but we're glad we could make a positive impression on you. We appreciate your feedback and look forward to welcoming you back to The Tavern at Heathman soon! Best, The Management Team
   

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4. e

   elizabeth

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we enjoyed everything about our delicious breakfast ( but what stood out and stole our hearts was the warm, friendly and knowledgeable server…what an 😇.
   

   The Tavern at HeathmanResponded 6 days ago

   Hey, Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic breakfast at The Tavern at Heathman and that our server, Connie, made you feel welcome and known. We're also glad that the warm, friendly atmosphere and great value stood out for you. We're looking forward to your next visit!
   

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5. P

   Paul

   Portland

   5 reviews

   3.0

   5 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Salads, Brie and cocktails were excellent. Entree were good.
   

   The Tavern at HeathmanResponded 6 days ago

   Hey Paulie, Thank you so much for your kind words and for taking the time to share your experience at The Tavern at Heathman. We're thrilled to hear that you enjoyed our salads, Brie, and cocktails. We strive to provide excellent food and service to all our guests. Your feedback about the entree is much appreciated as we continuously strive to improve our menu offerings. We look forward to serving you again soon. Best, The Management Team
   

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6. J

   JACK

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Heathman has been a consistently wonderful place for at least 35 years that I've lived in Portland. Great food, service and proximity to the core of downtown.
   

   The Tavern at HeathmanResponded 6 days ago

   Thanks for visiting us, JackR! We're thrilled to hear that The Tavern at Heathman has been a consistent source of joy for you since you've lived in Portland. It's wonderful to know that you enjoy our food, service, and the proximity to the core of downtown. We noticed your rating on value and we truly appreciate your feedback. We strive to provide the best experience for all our guests and your input helps us do just that. We look forward to welcoming you back soon!
   

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7. R

   Robyn

   Seattle

   5 reviews

   4.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Their fixed price theatre menu was excellent and a good value. Timed to get you to the theatres next door in plenty of time. Waited quire a while to get our cocktails however. I think the bar was understaffed.
   

   The Tavern at HeathmanResponded 6 days ago

   Thanks for visiting us at The Tavern at Heathman! We're thrilled to hear that you enjoyed our fixed price theatre menu and found it to be a good value. We apologize for the wait you experienced, but we're glad you still had time to catch the next show. We appreciate your feedback and will continue to strive for efficient service. Looking forward to serving you again soon!
   

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8. C

   Catherine

   Portland

   43 reviews

   vip
   3.0

   43 reviews

   Dined on 13 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We shared the Steak Frites which was excellent. But the service was appalling. We got there on time at 6.30, were told our table wasn't ready and had to wait for a table to be cleared. The moment we were seated we explained to our waitperson that we were going to a show and immediately ordered a drink each and the entree. We waited from 6.45 to 7.10 for the drinks, the explanation was the "computer tape got stuck" (?????). We explained again about not wanting to be late for the show. Our wait person just kept smiling and saying they had our order....Then finally our steak arrived. We paid right away and literally had to run to The Keller in order to get there at 8pm for the show to start. Needless to say we won't be back. Too many other good restaurants with good service in downtown Portland.
   

   The Tavern at HeathmanResponded 6 days ago

   Hey Catherine, We're really sorry to hear about your experience at The Tavern at Heathman. We're glad to hear that you enjoyed our Steak Frites and found our service to be excellent. We also appreciate your feedback about the wait time and the mix-up with your order. We strive to provide the best service possible and it sounds like we missed the mark during your visit. We're disappointed to hear that you won't be returning, but we understand your decision. We hope you'll give us another chance to make things right in the future. Best regards, The Management Team
   

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9. D

   Dianne

   Portland

   2 reviews

   4.0

   2 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Pre concert dinner was great and service was very good Post concert dessert service was TERRIBLE
   

   The Tavern at HeathmanResponded 6 days ago

   Thanks for the review, Dianne! We're thrilled to hear you enjoyed your pre-concert dinner at The Tavern at Heathman. It's great to know our service met your expectations. However, we're sorry to hear that our dessert service didn't. We always aim to provide top-notch service and it seems we missed the mark during your visit. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon for another great dining experience!
   

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10. R

    Richard

    Portland

    34 reviews

    5.0

    34 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was our first visit the the Tavern at Heathman and it was terrific. I had the Steak Frittes and she had the Burger and both were excellent. The steak was rare (as I ordered it) and tender and delicious. The Dijon sauce was a great accompaniment. The Burger was excellent and the house red wine is an excellent Pinot Noir. Service was fast and professional. We'll definitely be back to try some of the other very interesting choices on the menu.
    

    The Tavern at HeathmanResponded on 10 November 2024

    Thanks for visiting us, Rich! We're thrilled to hear that your first visit to The Tavern at Heathman was terrific and that you enjoyed our Steak Frittes and Burger. We take pride in our food and it's great to hear that you appreciated them. We're glad you enjoyed the Dijon sauce and our house red wine. Your feedback about the value is noted and we'll strive to improve. We're looking forward to your next visit. Thanks again!
    

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