The Stone Grill

Review summary

1. P

   Peter

   Lancashire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service thoroughly enjoyed the eve8
   

   Is this helpful?

   Report
2. t

   tina

   Lancashire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My best friend and I go out once a month for a meal and we nearly always end up here as nothing changes. The quality, staff, value is always 100 percent. Highly recommend but you must book in advance
   

   The Stone GrillResponded 4 days ago

   Thank you for your kind review and glad you enjoyed your time with us and look forward to having you dine with us again soon. General Manager
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   County Durham

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff amazing. Owners mum what a lovely women.. did not know about daily offers was so good of them to tell us saved us loads .. Fillet strips were lovely . Could not fault any part of rhe evening .. I was so full but my husband got a pudding.. hot choc fudge cake . It was massive and he loved it. Again half price on Wednesdays.. fantastic evening
   

   The Stone GrillResponded 4 days ago

   Thank you for your lovely review and glad you enjoyed your meal with us and look forward tom seeing you again soon. General Manager
   

   Is this helpful?

   Report
4. S

   Steven

   Lancashire

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very cold in the restaurant near the window. All steaks very chewy. Chicken strips were sour and offf. Waitress very abrupt. No sense of humour. Straight to the point. Complained about the chicken strips and she came back to the table and said the chef had tasted them and they were ok. Wow. They weren’t. What happened to the customer is always right. Awful waitress calling everyone in restaurant ‘ me dear /darling’ not impressed with bar staff very miserable , sorry but you need to sort staff or replace them. The restaurant setting is lovely. But cold and staff cold. Thanks.
   

   The Stone GrillResponded 4 days ago

   Thank you for taking the time to review and sorry to read your review. Having looked into this and being on duty Wednesday evening, I'm sorry your chicken goujons where not up to standard which we offered to swap to an alternative item which you declined so our waitress removed them from your bill which is acceptable. Ref being cold sat in the window, you should of just said, we keep the temperature moderate with the hot stones being served. Just speaking to one of us would of resolved this. Ref your other comments on staffing I disagree with your staff comments also your meats were chewy which you informed us on your starter but not 4 different steaks. Its a shame reading we couldn't do anything right this time. Regards General manager
   

   Is this helpful?

   Report
5. T

   Tony

   Lancashire

   1 review

   4.0

   1 review

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food was fantastic however the lobster must have escaped from it's shell before it reached our table. Other than that great all around, steaks were amazing.
   

   The Stone GrillResponded 4 days ago

   Thank you for taking the time to review and glad you enjoyed your meal with us, thank you for your comments on the lobster side with the steaks, i will pass back to the kitchen team. Regards General manager
   

   Is this helpful?

   Report
6. p

   peter

   Lancashire

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great meal great value for money staff really friendly and was a warm and welcome environment
   

   The Stone GrillResponded 4 days ago

   Thank you for your lovely review of us and glad you enjoyed your meal with us and look forward to seeing you all again soon. General manager
   

   Is this helpful?

   Report
7. A

   Andrew

   Lancashire

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the first moment to the end of the meal everything was just perfect. The Hot Stone concept is different , adding to the experience of the evening . Thank you We will be back
   

   The Stone GrillResponded 4 days ago

   Thank you for your lovely review and glad you enjoyed with us and look forward to hosting you again soon. General manager
   

   Is this helpful?

   Report
8. C

   Caryn

   Lancashire

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We travelled 1.5 hours to try this restaurant based on reviews, and we now wish we were locals! Lovely place, our waitress Loretta couldn’t be more helpful. We went on a Sunday evening at it was very quiet but had a lovely atmosphere. The food was great, especially for the price! Would definitely go back.
   

   Is this helpful?

   Report
9. L

   Lynsey

   Glasgow

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding place, the staff were so friendly. The location is gorgeous and the value for money is out of this world. We travelled from Glasgow to come here and have already booked the 31/12 to come back again with family.
   

   The Stone GrillResponded 4 days ago

   Thank you for your lovely review and private message which is much appreciated and glad you enjoyed your time with us and yes we look forward to seeing you again in a new weeks for NYE. Regards General Manager
   

   Is this helpful?

   Report
10. s

    steven

    Lancashire

    1 review

    5.0

    1 review

    Dined on 27 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fab experience, brilliant food and brilliant service
    

    Is this helpful?

    Report