The Steakhouse - Caesars New Orleans

Review summary

1. j

   jim

   VIP

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Wine list is pretty mediocre now. It used to be so much better
   

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2. m

   margaret

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   On arrival the host accepted our reservation name took us to our table waiting for our waitress/waiter to arrive. The lady was not sure about the item we were interested in on the menu. We were left waiting for a long period of time for her to return to complete our order. The meal presentation was not appealing and not tasty way over priced not worth the price. My husband and I will not return nor recommend to visit there.
   

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3. L

   LaAnn

   Chicago

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service and food was poor. Food was not hot. Waitress kept disappearing. No priority in delivering food to table.Part of order was never received. Other waitress brought someone else’s food to table. Restaurant was not busy, a lot of empty tables but wait staff seemed unorganized. Extremely disappointed. Birthday dinner was ruined.
   

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4. B

   Bags

   Orlando

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was amazing. Had the shrimp appetizer, wedge salad, filet mignon and twice baked potato. Our server was great even though they were a bit overwhelmed with staff issues.
   

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5. M

   Mike

   Jacksonville

   8 reviews

   3.0

   8 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   A little over priced but food was very good. Service was very slow and poor. Did not clean our plates after dinner and then brought us our dessert with a dirty table. We told them to take it back and please clean the table. Never got our coffee we ordered. Would likely not go back.
   

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6. OT

   OpenTable Diner

   Phoenix

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   My wife and I visited The Steakhouse at Caesars in New Orleans on Christmas Day, expecting a nice dinner, Unfortunately the experience was quite disappointing. After placing our order with the server we waited over 20 min. for our salad and another 30 min. for Entrees. My wife's steak was fine, but the twice-baked potato was poorly made, seemed like it was mashed potatoes in a potato skin, and my Red Snapper Filet was overcooked, extremely salty, and inedible. The Brussel sprouts were burnt and arrived after we had finished eating what we could.. The chocolate lava cake desert was equally disappointing, and the overall meal was not worth the $150.00. The manager was kind enough to offer a glass of wine, comp the Brussell sprouts and the Lava cake, but could do little to salvage our evening. Overall, a very disappointing experience.
   

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7. j

   jan

   VIP

   New Orleans

   35 reviews

   1.0

   35 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant was closed so we ended up with no reservations on Christmas Eve. This is on Open Tables, why allow reservations when a restaurant is closed?!
   

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8. R

   Robert

   Charlotte

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was able to order an off menu item of the crawfish étouffée over rice as it’s usually added as a side. They said no problem and it was perfect. It was so good we ate there 2 nights and I got the same thing. Service was great and the servers are super nice and friendly. All the food was great.
   

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9. S

   Steve

   New Orleans

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and our server Leslie was the best! Highly recommend it!
   

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10. S

    Shirley

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on 20 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Food was just ok. Not steakhouse quality I'm used to.
    

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