The Steakhouse at Paso Robles Inn

Review summary

1. H

   Heather

   Central Coast

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great service was good . Definitely would go again
   

   The Steakhouse at Paso Robles InnResponded 1 day ago

   Hello Heather, We're thrilled to hear you enjoyed the food and service at The Steakhouse at Paso Robles Inn. It's always a pleasure to know our guests are happy with their dining experience and we're glad you plan to return. We appreciate your feedback and look forward to serving you again soon! Best regards, The Management Team
   

   Is this helpful?

   Report
2. J

   Jacqueline

   Central Coast

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Everything thing was fine, nothing stood out one way or the other.
   

   The Steakhouse at Paso Robles InnResponded 5 days ago

   Hello, Thank you for taking the time to leave us a review. We're glad to hear that you had a good experience overall. We're always working to improve our service and food quality, and your feedback helps us to do that. We hope to see you again soon at The Steakhouse at Paso Robles Inn. Best, The Management Team
   

   Is this helpful?

   Report
3. K

   Kara Lea

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on 9 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The service was not great. The food was okay, but the overall restaurant has a very run down look.
   

   The Steakhouse at Paso Robles InnResponded 7 days ago

   Thanks for the feedback, Kara. We're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We appreciate your comments about our service and the overall appearance of our restaurant. We're always striving to improve and your feedback is invaluable in this process. We hope you'll consider giving us another chance to provide you with a better dining experience. Best regards, The Management Team
   

   Is this helpful?

   Report
4. N

   Noel

   Central Coast

   1 review

   2.0

   1 review

   Dined on 5 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   The price was fair the food was not good over salted potatoes poached eggs were overcooked for being the only customers that morning it was a big disappointment on top of being sat at a dirty table. The server was nice and friendly and attentive
   

   The Steakhouse at Paso Robles InnResponded on 10 December 2024

   Hey, We're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We take pride in our food and service, so we're disappointed to hear that it didn't live up to your expectations. We also apologize for the state of our table - we strive to maintain a clean environment for all our guests. Your feedback is invaluable and we'll certainly use it to improve. We hope you'll give us another chance to make it right. Best, The Management Team
   

   Is this helpful?

   Report
5. M

   Mari

   Orange County

   19 reviews

   4.0

   19 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We’ve been coming to the Paso Robles Inn for dinner for about 18 years. Over that time they’ve done a lot of updating in their dining room and in the cattleman bar upstairs. Last night‘s dinner was a bit of a disappointment as the service was not what we usually have. I don’t know if it was the day, the Friday after Thanksgiving, and problems getting staffing. The waiter did give us a glass of wine to make up for it. Also, my pork chop dinner which was delicious was not very hot. We will be back to see if this just was an unusual day at the restaurant.
   

   The Steakhouse at Paso Robles InnResponded on 5 December 2024

   Hello Mari, Thank you for your feedback, and thank you dining with us for 18 years! I apologize if our service was not up to our normal standards, no excuses on our part. I hope we get another opportunity to serve you again really soon. Thank you!
   

   Is this helpful?

   Report
6. A

   Alan

   San Francisco

   1 review

   2.0

   1 review

   Dined on 30 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Had to send fillet back it was charcoal on the outside. Totally inedible. My short ribs were very dry. Another asked for prime rib end cut and even though it’s supposed to be well done it was beyond well done and should have never been served. My wife’s halibut was over cooked. For the money spent not worth it. Our waiter did the best she could. No complaints about her she did a great job.
   

   The Steakhouse at Paso Robles InnResponded on 30 November 2024

   Hello Alan, Thank you for the feedback, it is unfortunate we missed the mark on your meal. We set a high standard for ourselves and when we do not meet that, we need to reevaluate ourselves to make sure we are getting it right. We hope we get another chance to serve you in the future. Have a great rest of your weekend and Happy Holidays.
   

   Is this helpful?

   Report
7. S

   Shannon

   VIP

   San Diego

   2 reviews

   3.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Came for Thanksgiving and was highly disappointed. We arrived at 6:00, and were promptly seated. Waitress came and took drink order, which arrived within a couple minutes. We then ordered our meals around 6:20. Our food was not brought to our table till 7:30. Over an hour wait for food is unacceptable . Prime rib was good, turkey was good. Mac and cheese was overcooked and seemed like it had been sitting for a long time. Deviled egg trip was super overcooked and tiny for price. Pumpkin cheesecake looked like remnant when brought to table, but actually tasted really good. Cocktails were delicious and well priced. Food was super overpriced. Overall highly disappointed and do not plan on recommending nor returning.
   

   The Steakhouse at Paso Robles InnResponded on 29 November 2024

   Hi ShannonP, We're truly sorry to hear about your disappointing experience at The Steakhouse at Paso Robles Inn. We understand how frustrating it can be to wait for your meal, especially when you have plans for the day. We also regret that the food did not meet your expectations. We're glad to hear that you enjoyed our drinks and the service, but we understand that the food was not up to par. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll consider giving us another chance to provide a better dining experience. Best Regards, The Management Team
   

   Is this helpful?

   Report
8. C

   Cynthia

   San Diego

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The ambience and grounds were very pleasant. The wait staff did an admirable job. But, the food was a disappointment especially for such a special event; Thanksgiving. Just not tasty and flavorful at all.
   

   The Steakhouse at Paso Robles InnResponded on 29 November 2024

   Thanks for the feedback. We're glad you enjoyed the ambiance and grounds at The Steakhouse at Paso Robles Inn. We're sorry to hear that our food didn't meet your expectations. We always strive to provide flavorful and tasty dishes and it's disappointing to hear we fell short on this occasion. We appreciate your understanding and hope to have the opportunity to impress you with our food on your next special event.
   

   Is this helpful?

   Report
9. M

   Michael

   VIP

   Las Vegas

   9 reviews

   5.0

   9 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our dog with us so we sat outside with a heater. All was good and the restaurant was accommodating. The service was excellent and the food was great. We really enjoyed our meal. Caesar salad and prime rib (cooked perfectly).
   

   The Steakhouse at Paso Robles InnResponded on 28 November 2024

   Thanks for the review! We're thrilled to hear that you and your dog had a great time at The Steakhouse at Paso Robles Inn. It's wonderful to know that you enjoyed our food and service. We always strive to provide excellent dining experiences for our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

   Is this helpful?

   Report
10. E

    Evleen

    Los Angeles

    4 reviews

    1.0

    4 reviews

    Dined on 17 November 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    The waitresses were great but the food and cocktails’ quality, taste, experience was poor. Above all there was a horrible and uncomfortable cold draft all night. We asked for a different table but they couldn’t help us because they were full. Knowing this I hope the management moves to improve their restaurant “steakhouse” ambience and quality by 300%. They’re located in the hotel so regardless they get the customers but I bet nobody goes there twice. Sorry!!! Fix the freezing cold draft issue because nobody likes to be cold and uncomfortable when trying to dine at a high end restaurant.
    

    The Steakhouse at Paso Robles InnResponded on 19 November 2024

    Hey dinerlookingforafunexperi, We're really sorry to hear about your experience at The Steakhouse at Paso Robles Inn. We appreciate your feedback on the food, cocktails, and the cold draft. It's important to us that our guests have a great experience and we're sorry to hear that we fell short. We're committed to improving our ambience and the quality of our food and drinks. Your feedback will be taken into consideration as we strive to provide a better dining experience for all our guests. We hope you'll give us another chance to impress you in the future. Best, The Management Team
    

    Is this helpful?

    Report