The Steakhouse at Paso Robles Inn

Review summary

1. C

   Chris

   New York City

   4 reviews

   2.0

   4 reviews

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   This is our second time bringing our family for Christmas dinner. Our first experience was amazing. I was told the restaurant was sold to a corporation. Our experience yesterday definitely revealed a change in service and food quality. We waited one and a half hours after being seated to actually receive our entrée, the food that we received was called and had to be sent back. I informed the manager, and he told me he’s not from the area and was just here temporarily to help. He offered no solution and no compensation for our problems. We had a very poor experience and I would not recommend this to anyone.
   

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2. A

   Alice

   Central Coast

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful staff. Food was amazing. Happy to celebrate Christmas there with my family :)
   

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3. D

   Dee

   VIP

   San Diego

   16 reviews

   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   When I was booking this, it said the steakhouse at the Inn at Paso Robles. It was a prefix and it was at a time slot only one available, which was fine. I get there. I am not in the steakhouse. I am out in another building. It’s a buffet. It was very disappointing And the service wasn’t that great. The food was cold. I had to call someone who was quite nice, but although the food was good, it was cold even when they restarted the heaters on the sterno buffet servers, but nonetheless, it was the idea of me signing up, thinking I was going to the steakhouse And then I’m taking out a back door to go to another building to a buffet never do that again
   

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4. C

   Charissa

   Central Coast

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate in the Grand Ballroom the the Christmas buffet special. The prime rib was one of the best I've ever had, there were several other choices to choose from as well as a plethora of delicious and healthy sides. The cheesecake was like heaven in every bite. The service was also amazing considering it was Christmas Day and more than likely they had less on hand then normal. We'll definitely eat here again for our annual Christmas dinner.
   

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5. S

   Sharon

   Central Coast

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food, beautifully decorated for the Christmas holiday! Highly recommended!
   

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6. G

   Greg

   Central Coast

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious. Primerib was perfect. Sat outside. Little cold, but they brought us heaters.
   

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7. A

   Alex

   Greater Boston

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   About as good as going over a friends house who isn’t a very good cook. Prime Rib was dry and flavorless. Soup was bland and beef was tough. Salad was underwhelming. Lots of better places to eat nearby.
   

   • 

   The Steakhouse at Paso Robles InnResponded 2 days ago

   Hi Alex, we're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We take pride in our prime rib and are disappointed to hear it wasn't up to our usual standards. We also value your feedback about our salad and beef, as we continuously strive to improve our dishes. We hope you'll give us another chance in the future to show you the high-quality dining experience we're known for. Best, The Management Team
   

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8. H

   Heather

   Central Coast

   1 review

   4.0

   1 review

   Dined on 15 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great service was good . Definitely would go again
   

   The Steakhouse at Paso Robles InnResponded on 17 December 2024

   Hello Heather, We're thrilled to hear you enjoyed the food and service at The Steakhouse at Paso Robles Inn. It's always a pleasure to know our guests are happy with their dining experience and we're glad you plan to return. We appreciate your feedback and look forward to serving you again soon! Best regards, The Management Team
   

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9. J

   Jacqueline

   Central Coast

   1 review

   4.0

   1 review

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Everything thing was fine, nothing stood out one way or the other.
   

   The Steakhouse at Paso Robles InnResponded on 13 December 2024

   Hello, Thank you for taking the time to leave us a review. We're glad to hear that you had a good experience overall. We're always working to improve our service and food quality, and your feedback helps us to do that. We hope to see you again soon at The Steakhouse at Paso Robles Inn. Best, The Management Team
   

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10. K

    Kara Lea

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on 9 December 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    The service was not great. The food was okay, but the overall restaurant has a very run down look.
    

    The Steakhouse at Paso Robles InnResponded on 11 December 2024

    Thanks for the feedback, Kara. We're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We appreciate your comments about our service and the overall appearance of our restaurant. We're always striving to improve and your feedback is invaluable in this process. We hope you'll consider giving us another chance to provide you with a better dining experience. Best regards, The Management Team
    

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