The Source at The Lodge at Suncadia

Review summary

1. B

   Brett

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our waitress was awesome. Friendly, knowledgeable and pleasant. Beyond her control, the kitchen and bar were backed up for at least 40 minutes. The food was delicious and again our service was great but the time wait was really bad. In addition, what once was a cozy place with ambiance, you have turned the place into a cafeteria with no ambiance or comfortable feel. This was obviously done to maximize profits. Typical Hyatt model. The chef and staff should be commended for having to work in a place that lacks imagination when it comes to the customer experience.
   

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2. H

   Howard

   London

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Worst prime rib I've ever had in my life. I didn't know someone could mess up prime rib as bad. It was somehow really dry and insanely salty. It was inedible. Took one bite and left the rest. I asked the waitress if the Mac and cheese was good. She said it was good and the cheese was different than typical Mac and cheese so I decided to try it. I was amazed at how someone could make Mac and cheese taste like nothing. I was surprised that there was cheese on it at all. It tasted like boiled noodles with nothing on it. The only thing edible was the burger and fries which wasn't even good. It was just edible. The drinks actually tasted good but came out super late. The waitress was nice enough to comp those. The table next to us also said the food was horrible as did another random couple we met outside in the hall. All in all a bad dinner service. My theory is that the head chef must've been out for the Christmas holiday.
   

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3. r

   robert

   VIP

   Seattle

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   i had the prime rib. it was flavorful as expected. the meal took a while. there seemed to be an issue with the kitchen not getting the food out. maybe some cooks were missing. the server was very nice & as efficient as she could be under the circumstances. there were a lot of empty tables which was probably a good thing as the food was a little slow but there was not excitement in the air.
   

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4. P

   Pamela

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time back since remodel. It's great! We will be back!! Will become one of our favorites.
   

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5. J

   Julie

   VIP

   San Francisco

   16 reviews

   3.0

   16 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   the food was fine nothing special. same as last time. drinks awful worst sugar nasty tasting liquid. Steak tough server was exceptional
   

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6. C

   Chris

   VIP

   Seattle

   23 reviews

   3.0

   23 reviews

   Dined on 24 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service took a long time and the restaurant was not busy at all. The main dining room feels too much like a cafeteria with the flooring and types of tables and chairs. I expected more from a so called luxury resort.
   

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7. L

   LYLE MOSS

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All the staff is amazing! Krystal took the time to be sure we were well taken care of, and she made us feel like we were the only guests there! She is a superstar manager!!!!
   

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8. A

   Arla

   VIP

   Seattle

   47 reviews

   5.0

   47 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a busy weekend at Suncadia Lodge but they got us right in. We had a delicious meal of black & blue brussel sprouts, scallops and Ahi tuna. Our server was lovely. It was our birthday weekend and she made our dining experience special and festive.
   

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9. M

   Matt

   Seattle

   3 reviews

   4.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 1

   Food and service were great on a busy night. Ambiance was really only poor due to lighting, the lights were incredibly bright and sterile white. Heavily detracted from the experience.
   

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10. T

    Tina

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Remodel turned out very nice. Bar is super cool. Restaurant is a bit cafeteria ish but great spot for families. Little light on servers but the food and drinks were outstanding. Next menu doesn’t need so many pages. Maybe all the wines and drink options in a different menu.
    

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