The Rosseau & Windermere Pub

Review summary

1. L

   Laurie

   New Orleans9 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We were hoping to reserve I. The dining room but told it was closed even though the website said it was open. I then reserved for the pub as it was my birthday. When we arrived we were told they don’t do reservations and then got a table near some kids which were loud. I would have thought a reservation at the pub (they called me to confirm) would have reserved a great seat near the fire and not around kids. The waitress was polite but was not efficient. The saving grace was the food from the kitchen.
   

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2. T

   Tammy

   Toronto2 reviews

   1.0

   Dined on 27 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very disappointed. I tried several times to contact the restaurant understand where I had made my reservation. I wanted to ensure that it was at the restaurant, not the pub however no one got back to me and I even tried to message on OpenTable. I I also tried to call to cancel my reservation due to the fact that no one got back to me and I wasn’t able to do it unless I contacted the restaurant directly and again no one was answering the phones or calling me back so my credit card that I used to hold the reservation was charged. This is not customer service.
   

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3. m

   michelle VIP

   Toronto4 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter was really friendly and the food was fantastic. Went for New Years and really joyed the experience.
   

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4. P

   Pasquale

   Toronto1 review

   5.0

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Pastry chefs desert was out of this world apple cheesecake!!! Thank you Emily! Waiter Andy was excellent re the food knowledge and just all around service. Out of this world Andy! Thank you for all of your expertise! It was truly a great time! Everyone had a wonderful evening! Pasquale and Linda.
   

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5. M

   Mary VIP

   Toronto1 review

   5.0

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The presentation and everything was amazing. The food was absolutely spectacular!
   

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6. HW

   HeatherW VIP

   Toronto18 reviews

   5.0

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Paul, was charming and the food was delicious. We would go back!
   

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7. T

   Tatiana

   Toronto2 reviews

   5.0

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was always on top of everything, he even accommodated for the ones sharing the steak cooking them separately their own terms.
   

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8. S

   Sarah VIP

   Toronto10 reviews

   3.0

   Dined on 13 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We booked Windermere for Thanksgiving and were very excited about thanksgiving dinner, especially because the chef was excellent in the summer. Unfortunately, we sat down at 6:45 and our server said they did have a thanksgiving dinner but an earlier table was given all the white meat so only dark meat remained. We were really disappointed and surprised given it was. Not late in the evening. Feels like poor planning if you run out of the most popular turkey on thanksgiving so early. My husband’s steak was great and we had the pear hazelnut dessert that was also great! The pastry chef is excellent!
   

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9. I

   Ingrid

   Montreal1 review

   5.0

   Dined on 20 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Room excellent. Diner and staff excellent. Breakfast very disappointed. Massage not good. Facilities, pool good.
   

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10. S

    Susan

    Toronto1 review

    5.0

    Dined on 15 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    For our 43rd anniversary we chose The Rosseau for a dinner celebration. We were given a spectacular table by the window with a breathtaking view of Lake Rosseau. Our server was wonderful and made our dinner experience memorable. Excellent food and ambience. We will be back!
    

    The Rosseau & Windermere PubResponded on 21 September 2024

    Dear Valued Guest, Thank you for the great review of our restaurant! We are glad that you enjoyed yourselves and we hope to serve you again very soon. Sincerely, Avery Kober Resort Operations Manager
    

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