The Restaurant at Albert

Review summary

1. AK

   AllysonK VIP

   Austin6 reviews

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   The Restaurant at Albert just misses the mark. Drinks- mostly wine menu which makes sense because it is Fredericksburg. Zero mocktails on the menu. Food- very puzzled by the 4 and 5 star reviews. We were brought a complementary amuse-bouche, nice gesture but most people at our table did not finish it. It was a cold potato ball stuffed with chicken liver mousse. Liver is a pretty polarizing food so we thought this was a strange choice. Very limited menu which makes you think, cool, everything is going to be very seasonal and tasty. Our table ordered several of the $60 Wagyu steaks, cooked medium-rare, and had to saw at the meat to cut it. Wagyu should melt in your mouth and we felt like this dish was falsely advertised. On the side were approximately 3 unseasoned Brussels sprouts per plate. One person in our party had a string attached to her steak. Service- very friendly but seemed a bit chaotic. Entrees came out before silverware, drink mix-ups, and entrees described only after we had already ordered them. The restaurant did make up for the overly chewy and flavorless steaks which we appreciated. Vibes- semi cute but something missing. Like others have commented you are in the hotel lobby. The low ceiling and lack of artwork are not a match for the vibe the restaurant seems to be trying to curate Overall a disappointing experience, and our night ended at a nearby pizza place because we left hungry. It seems like this restaurant would do better if they leaned into being a hotel lobby restaurant and served gourmet burgers, seasonal salads, and other easier fare instead of selling overpriced food that is trying to be fancy.
   

   The Restaurant at AlbertResponded 6 days ago

   Thanks for the review, AllysonK. We're glad to hear that you enjoyed our wine menu and some dishes. However, we're sorry to hear that our menu did not meet your expectations and that some aspects of your experience did not live up to our standards. We understand your frustration with the unseasoned Brussels sprouts and the steak preparation. We're also sorry for any confusion with our service and ambiance. Your feedback is invaluable and we will use it to improve. We hope you'll give us another chance to provide a better dining experience in the future, please give us a call at 830-733-5000 and allow us to offer you another experience with us! Sweetest Regards, Hillary Rodriguez Service Manager
   

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2. Y

   Yvonne

   Austin1 review

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 2

   This restaurant is definitely new and dealing with issues related to getting started. Value overall definitely low. Food not as advertised (rack of lamb was not a rack of lamb), undercooked, and took a long time to receive. Also not very good sharing appetizers or bread options. Server seemed a bit put out when we asked for things or expressed our dissatisfaction. Has potential but management and chefs need to make some big improvements. For the price, the ambience was not that special at all. There are lots of other options in Fredericksburg so would recommend looking elsewhere for a while.
   

   The Restaurant at AlbertResponded 6 days ago

   Greetings Yvonne. We're so sorry to hear that your experience with us didn't meet your expectations. We appreciate your feedback on the lamb dish and the service, as this helps us improve. We will continue to work on all the points you have brought to our attention. We're also sorry if our ambience didn't meet your standards. We hope to have another chance to impress you in the future, please give us a call at 830-733-5000. Sweetest Regards, Hillary Rodriguez Service Manager
   

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3. R

   Richard

   San Antonio1 review

   3.0

   Dined on 20 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Excellent service in a modern nice new hotel. Food good but not great but portions were small especially for the steep price. Drinks very good but fairly small and over priced.
   

   The Restaurant at AlbertResponded 6 days ago

   Hi Richard, We're thrilled to hear that you enjoyed our service and found our hotel downtown Fredericksburg, Texas. It's fantastic to know that you appreciated our food and drinks, but we're sorry to hear that you felt it could be improved. We strive to provide an exceptional dining experience and it seems we fell short this time. We appreciate your feedback and will certainly take it into consideration as we continually work to enhance our offerings and pricing. Thanks again for taking the time to share your experience, please give us a call at 830-377-5000 and accept our offer to wow you once more in the future. Sweetest Regards, Hillary Rodriguez Service Manager
   

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4. J

   Jeffrey VIP

   Dallas34 reviews

   3.0

   Dined on 19 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Maybe not ready for prime time? Staff struggled to explain some of the food and cocktails. Place has hotel lobby vibe. Tables were being cleared for the night while we still had plates (about 8:30). Food was interesting but not remarkable.
   

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   The Restaurant at AlbertResponded 6 days ago

   Greetings Jeffrey! We're sorry to hear that your dining experience didn't meet your expectations. Our team is continuously working on improving our service and continuing our menu knowledge and your feedback will definitely help us to do just that. We're glad to hear that you enjoyed our unique cocktail menu and the hotel lobby vibe. The lobby couches are my favorite place to lounge and enjoy great company as well! We hope to have the opportunity to serve you again in the future. Sweetest Regards, Hillary Rodriguez Service Manager
   

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5. M

   Mary VIP

   New Orleans22 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is an incredible gem of a restaurant in tiny Fredericksburg! A true Michelin rated chef with a challenging menu as well! We tried the Lamb Tartare…I have never had this before and it was absolutely amazing! The raw tuna was sublime! My husband had the duck and he said it was delicious. I had the snapper and it was superb! The pavlova was one of the best desserts I have ever had and I make my own! My husband had the panna cotta and he loved it! I am so glad we found this gem while visiting Fredericksburg, and we will definitely promote it. I can’t wait to return!
   

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   The Restaurant at AlbertResponded 6 days ago

   Hello Mary, We're delighted to hear about your wonderful experience at The Restaurant at Albert! It's fantastic to know that you enjoyed our menu, from the Lamb Tartare to the Duck and the Snapper, and found the raw tuna, and the pavlova to be sublime. I enjoy the subtle hints of mint and matcha in the pavlova myself! We're also thrilled that you and your husband loved the panna cotta! The local bourbon used in this dish truly sets it apart. We aim to offer the best food and service, and your feedback reaffirms our efforts. We can't wait to welcome you back on your next visit to Fredericksburg! Sweetest Regards, Hillary Rodriguez Service Manager
   

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6. V

   Victoria

   Unspecified1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Called the restaurant before booking a reservation on Open Table, was told by front of the house that they were fully committed..but went to Open Table and there were several reservations available, so we reserved a table. Upon entering there is just no ambiance, there is not any art on the walls, the decor is quite sterile.. local art would be great, or something that creates some warmth and comfort. We were greeted by our server, we ordered a bottle of wine, took about 15 minutes to receive it, was left in a chiller and the server turned and left. We decided to poor ourselves a glass of wine, 10 minutes later when the server returned he indicated that he had not served us a glass of wine because he wanted to chill the bottle first..the bottle should have been ready to serve and communication would have been appreciated. The wine was fine. We ordered the broccoli soup for an appetizer, it was served barely warm and lacked flavor. We ordered the lamb, it was so disappointing..mostly bone, very little lamb and the mint sauce was served underneath an undercooked square block of cabbage, made it difficult to get to the sauce, the whole dish was just poor quality. We hope things improve over time. There are several great restaurants in Fredericksburg with wonderful ambiance and food…both are equally important…I was surprised that servers were wearing matching striped shirts,but all various shades of denim pants (blue jeans), uniforms are all part of establishing ambiance too. May try again sometime, but will opt to sit at the bar for a glass of wine and observe how things are going before committing to dinner reservations.
   

   The Restaurant at AlbertResponded 6 days ago

   Thanks for the feedback, Victoria. We're truly sorry to hear about your disappointing experience dining with us. We always strive to provide a warm, comfortable, and inviting atmosphere and it's clear we fell short during your visit. We appreciate your comments about the temperature of our wine and the quality of our food, as well as the lack of warmth in our decor. We also acknowledge the service you received and the lack of clarity about the wine service. Your feedback is crucial for us to improve and we will certainly take it into consideration as we strive to provide a better experience in the future. We hope to have the opportunity to welcome you back for a more positive experience, please give us a call at 830-733-5000. Sweetest Regards, Hillary Rodriguez Service Manager
   

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7. D

   Dallas

   Dallas4 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Restaurant at Albert was phenomenal! My husband got the duck and it was exquisite!! The Albert hotel is also very nice and new! Great location, right off Main Street! 10/10 recommend!!
   

   The Restaurant at AlbertResponded 6 days ago

   Hello Dallas! We're thrilled to hear that you enjoyed your experience at The Restaurant at Albert! It's wonderful to know that our Duck Degustation hit the mark for you and your husband. The bbq sauce on this dish is delicious and one of my favorite touches on the menu. We're also glad that you appreciated our location, as we strive to provide a memorable experience for all our guests. Your high recommendation means the world to us! We look forward to welcoming you back soon for another fantastic dining experience. Sweetest Regards, Hillary Rodriguez Service Manager
   

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8. R

   Rusty VIP

   Dallas108 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   First time at the restaurant and I expected more from the decor and ambiance. Feels like a breakfast or lunch spot not a fine dining experience. Apps were very good and my duck entree was good but fussy. My wife had the wagyu ribeye. She ordered it MR but it came out M to MW. The temp was bad enough but what was worse was this 10 oz steak was no more than 1/4- inches thick! No wonder it was overcooked. Service was good but maybe they tried too hard.
   

   The Restaurant at AlbertResponded 6 days ago

   Hi Rusty, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed our appetizers and your duck entree. The duck lollipop is truly divine! However, we're sorry to hear that the wagyu ribeye and your dining experience did not meet your expectations. We take pride in our food and service, and it's clear we missed the mark on your visit. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future, please give us a call at 830-733-5000. Sweetest Regards, Hillary Rodriguez Service Manager
   

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9. M

   Marie

   Dallas7 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Busy Valentines Day evening . Food was excellent. Service a little slow.
   

   The Restaurant at AlbertResponded 6 days ago

   Hi Marie, Thank you for choosing The Restaurant at Albert to celebrate Valentine's Day with your loved one. We're thrilled to hear that you enjoyed our food and found it to be excellent. We think so as well! We're sorry to hear that during your dining experience service a bit slow. This is something we continue to work on. We appreciate your feedback and look forward to serving you again soon! Sweetest Regards, Hillary Rodriguez Service Manager
   

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10. M

    Mark

    Houston24 reviews

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    We dined on Valentine Day when a lot of restaurants face the challenges of customer volume. Not at Albert. Every team member, from the valet to the the hostess to the waiter were on their game. The chef served great presentations in a very timely manner. We will definitely visit again on our next trip to Fredericksburg!
    

    The Restaurant at AlbertResponded 6 days ago

    Hey Mark, Thanks for the great review! We're thrilled to hear that you enjoyed your Valentine's Day dinner at The Restaurant at Albert. It's wonderful to know that our team's efforts to provide excellent service were appreciated. We're also glad that you enjoyed our culinary presentations. We strive to provide a memorable dining experience for all our guests. We look forward to welcoming you back on your next trip to Fredericksburg. Sweetest Regards, Hillary Rodriguez Service Manager
    

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