The Princess Royal Pub & Boutique Hotel Notting Hill

Review summary

1. T

   T-K

   London

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Potential for a wonderful afternoon; nice decor, wonderful cocktails, easy menu etc. However the experience was compleyely spoilt by staff who unfortunately * Charged for my food twice - only noticed at home when I had time to read the bill in detail without constant interruption, some polite some not so. * As soon as mains finished,we had different staff constantly dropping by to tell us there is a reservation on the table soon. As such perfectly understandable but when where is at least 6 similar tables free next to you and it was quiet - it seemed beyond fake. They also could have offered to move us to the bar after our £160 lunch bill for two where we would have gladly had an other cocktail. Because of rudeness we went elsewhere.
   

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2. X

   Xavier

   London

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Really liked the menu with good choice of various dishes including fresh seafood. The food was very good but the service not the best, probably overwhelmed because of Valentine's day. We had to ask several times for the sauce accompanying the meat and for drinks. The service might be better when the restaurant is less busy. Otherwise a pretty safe pick for a good dinner out
   

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3. K

   Kate

   VIP

   London

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful Valentine‘s Dinner last night with my sister 🌹 We were very well taken care off by the Team and the food was delicious.
   

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4. C

   Chara

   London

   1 review

   4.0

   1 review

   Dined on 8 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   very nice plave to come for breakfast. It was super quiet and enjoyed both the food and the service. would like to come back again.
   

   The Princess Royal Pub & Boutique Hotel Notting HillResponded 4 days ago

   Dear Chara We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can't wait to welcome you back for another outstanding experience. At The Princess Royal , we believe that our customers deserve nothing but the best, and we're committed to delivering just that. We hope to see you very soon. The management team
   

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5. E

   Evie

   Birmingham

   1 review

   2.0

   1 review

   Dined on 2 February 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Very nice pub and very good and quick service but for £22 I would’ve expected a nicer roast. All of the doors was pretty flavourless and the chicken was so dry for both myself and my friend
   

   The Princess Royal Pub & Boutique Hotel Notting HillResponded on 3 February 2025

   Dear Evie Thank you for providing your feedback. We're delighted you appreciated the pub and the service, but we're sorry to hear the roast didn't match your standards. We take great pleasure in our meals, so it's disheartening to learn that the flavours and texture didn't meet our expectations. Your feedback will be shared with our kitchen team, as we are constantly seeking to improve. We take your criticism very seriously and would appreciate being notified of this scenario on the day so that we can address it, as we will gladly replace the dish. We hope you can give us another opportunity to fix and actually create an exceptional culinary experience. Warm regards Tulio
   

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6. B

   Benedetta

   London

   1 review

   2.0

   1 review

   Dined on 2 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   The place is absolutely gorgeous, food was very nice too. We were asked to leave ("we have another reservation, you're time is up") after one hour and four minutes. Absolutely shocking and disappointing. We paid quickly and were getting ready to leave and yet another member of staff comes and tells us we should leave. No manners at all. I was really looking forward to visit The Princess Royal and instead felt embarrassed for having suggested the place to my friend.
   

   The Princess Royal Pub & Boutique Hotel Notting HillResponded on 3 February 2025

   Dear Benedetta Thank you for sharing your feedback. We’re delighted you enjoyed the ambiance and food at The Princess Royal, but we’re truly sorry that your experience was impacted by feeling rushed. That is never how we want our guests to feel. While we do have allocated dining times during busy periods, this should always be communicated with warmth and professionalism. We regret that this wasn’t your experience, and we will be addressing it with our team to ensure better guest interactions in the future. We appreciate your visit and your honest feedback, and we truly hope to welcome you back for a more enjoyable experience. Please don’t hesitate to reach out to me if you’d like to discuss this further Warm regards Tulio Galindo General Manager
   

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7. R

   Remi

   London

   1 review

   5.0

   1 review

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We struggled with the service on this occasion and had to leave the table to go to the bar to order food and drinks multiple times… other than that, everything was fabulous!
   

   The Princess Royal Pub & Boutique Hotel Notting HillResponded on 5 February 2025

   Thank you Remi for you review and we are super glad you enjoyed your time here with us at the Princesses Royal, and we would love to see you again. Thank you
   

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8. m

   misty

   VIP

   Houston

   9 reviews

   5.0

   9 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely staff all around, and great food and a nice “dry Jan” cocktail menu! Just forgot to let them know about a wobbly table in the bar- that’s all!
   

   The Princess Royal Pub & Boutique Hotel Notting HillResponded on 28 January 2025

   Dear Misty We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can't wait to welcome you back for another outstanding experience. At The Princess Royal , we believe that our customers deserve nothing but the best, and we're committed to delivering just that. We are taking notes regarding the wobbly table. We hope to see you very soon. The management team
   

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9. R

   Ruth

   London

   4 reviews

   4.0

   4 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great evening overall. Staff lovely + not too invasive. Drinks a bit pricey - non alcoholic fermented tea £13 for about 250ml. You can get a 750ml bottle online for £9.50! Crazy mark up. Starters were too small. Mains delicious as were the desserts, drinks expensive.
   

   The Princess Royal Pub & Boutique Hotel Notting HillResponded on 26 January 2025

   Dear Ruth Thank you for sharing your feedback! We're so glad to hear you enjoyed your evening overall and found our staff both lovely and attentive without being intrusive. We’re thrilled you loved the mains and desserts—your compliments mean a lot to us! We appreciate your comments on the portion sizes and pricing of the non-alcoholic drinks. We strive to source high-quality ingredients and beverages, and while this can affect pricing, we’ll review your feedback to ensure we're offering great value for our guests. Your insights help us grow, and we’d love the opportunity to welcome you back for another memorable evening soon. Warm regards Tulio
   

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10. Y

    Yannis

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on 22 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very nice dishes and wine lists, honesty influenced by Mediterranean cuisine, without being “fake” or “wannabe”. Do try the small dishes, all of them. Also, nice place for vegetarians, always something for us too :-)
    

    The Princess Royal Pub & Boutique Hotel Notting HillResponded on 23 January 2025

    Dear Yannis We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can't wait to welcome you back for another outstanding experience. At The Princess Royal , we believe that our customers deserve nothing but the best, and we're committed to delivering just that. We hope to see you very soon. The management team
    

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