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The Palms, Los Gatos, CA

The Palms

4.2
4.2
1064 Reviews
$31 to $50
Pacific Rim
  • Great for outdoor dining
  • Romantic
  • Good for special occasions
After many discussions and efforts to secure the future of our beloved restaurant, it is with a heavy heart that we announce the closure of The Palms.
We have engaged in extensive negotiations with our landlord in an attempt to renew our lease. These discussions have been exhaustive and have ultimately left us with no other viable option but to close our doors.
We want to express our deepest gratitude to our dedicated staff, whose hard work and commitment have been the backbone of our restaurant. We also want to thank our loyal customers, without whom this venture would not have been possible.
The Palms has been a part of our community for many years, and we are incredibly grateful for the loyalty and patronage we have received from all of you. Your enthusiasm, your smiles, and your love for our food and service have been a constant source of inspiration for our entire team.
Your support has been invaluable, and we will always cherish the memories of the moments we have shared.

Permanently Closed

This restaurant is permanently closed.

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Pacific Rim, Seafood, Grill
  • Hours of Operation
    Daily 4:00 pm–4:15 pm
  • Phone number
    (408) 402-3811
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    The Palms has a full catering menu for any type of event, no party is too big or too small.
  • Private party facilities
    The Palms restaurant offers private and semi-private dining options for all types of events from boardroom meetings, graduations, birthdays to anniversaries, showers and rehearsal dinners. Our rooms are equipped with audio/video capabilities and controlled lighting for presentations.
  • Private party contact
    Maegan Garald: (408) 402-3811
  • Area
    Los Gatos
  • Cross Street
    Grays Ln.
  • Parking details
    - 2hr Street Parking<br />- Underground parking in Lot #4 on Railroad Way between Elm and Gray’s, Unlimited<br />
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, View, Wheelchair Access, Wine

What 1,064 people are saying

Overall ratings and reviews

4.2
4.2 based on all time ratings
  • 4.1Food
  • 4.2Service
  • 4.4Ambience
  • 3.9Value

NoiseModerate

1,064 Reviews
  1. OCEric

    Orange County

    81 reviews

    1.0

    81 reviews

    Dined on 29 January 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We were able to make a reservation only to show up and find it permanently closed. Open table needs to remove this place from their app.

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  2. TinaM

    VIP

    San Francisco

    98 reviews

    5.0

    98 reviews

    Dined on 28 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    3 courses, great service, everything was super Yummy!

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  3. OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on 9 September 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5
    Ambiance was lovely outside as always… although the flies and gnats were a bit intense during our meal (not that we blame the restaurant for that). The food was just “meh” … many of the dishes we have enjoyed in the past are no longer on the menu, so choices were limited. Gluten friendly options are available, but there aren’t as many as there once were. Two of us got the wedge salad and added steak and chicken (respectively) - the steak was quite good, but definitely order the dressing for the salad on the side as they really poured it on! We also got the fish tacos and thought those were good.

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  4. MariT

    San Francisco

    32 reviews

    5.0

    32 reviews

    Dined on 2 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the ambiance- absolutely beautiful! Servers were nice and accommodating Food were delicious - servings were big I was surprised to see on their menu my favorite island food. Definitely will go back again and will recommend to my friends.

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  5. GayleV

    VIP

    Central Coast

    33 reviews

    2.0

    33 reviews

    Dined on 27 August 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Really wanted to love this place but it just wasn’t up to par. Sat outside because that was really where they were putting folks. We were bothered by flies and yellow jacket wasps the entire time. Inside only had people at the bar. Ordered drinks and appetizers. The calamari was very tough to eat the few rings that we had amongst the deep fried carrots and jalapeños (weird mix) drinks were ok but we have had better sangria at home. Main course was filets that were requested to be medium but both came out with well done. Had to ask where the mash potatoes were and they followed a little later. The bus boy was the best of the servers all the rest need to coached. Don’t think we will be going back anytime soon.

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  6. Bono

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on 20 August 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Food was overpriced, tasteless, dry. Service was poor.

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  7. EmilyP

    San Francisco

    1 review

    3.0

    1 review

    Dined on 20 August 2023

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 5
    Food was underwhelming, service friendly but not over the top

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  8. ElaineD

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 16 August 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I had not been to the Palms. It had a fun menu, not overly expensive and the outdoor space was great. The servers were attentive and we had a lovely time.

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  9. FamilyFoodie

    VIP

    San Francisco

    39 reviews

    3.0

    39 reviews

    Dined on 13 August 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Food was not up to par at the price level of menu items. I don’t think we will be returning. Great ambience and location during summer months when sitting outside. Piano player was just awful though.

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  10. awesome

    VIP

    San Francisco

    6 reviews

    1.0

    6 reviews

    Dined on 9 August 2023

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 3
    My husband and I had a horrible experience last night. We live locally and love dining and supporting our town but we will not be coming back. We ordered edamame as appetizers which were half edamame and half over cooked snow peas (?). My husband had the poke and he said not only was it just bad but the rice was very under cooked. I had the daily fish which was fine except the sides had no flavor whatsoever. To make it worse, our cocktails were even bad! I have had that same cocktail before and it was good but last night something was really off with the whole experience. Our server was very nice and professional I have to say. Overall, I would not come back when there are so many great restaurants to choose from in Los Gatos.

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FAQs

The Palms offers delivery in partnership with Uber Eats. The Palms also offers takeaway which you can order by calling the restaurant at (408) 402-3811.

The Palms is rated 4.2 stars by 1064 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Permanently Closed

This restaurant is permanently closed.

Order delivery or takeout

Google Map for The Palms

115 N. Santa Cruz Ave., Los Gatos, CA 95030

Additional information

  • Cross Street
    Grays Ln.
  • Area
    Los Gatos
  • Hours of Operation
    Daily 4:00 pm–4:15 pm
  • Price
    $31 to $50
  • Cuisines
    Pacific Rim, Seafood, Grill
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    - 2hr Street Parking<br />- Underground parking in Lot #4 on Railroad Way between Elm and Gray’s, Unlimited<br />
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, View, Wheelchair Access, Wine
  • Phone number
    (408) 402-3811
  • Catering
    The Palms has a full catering menu for any type of event, no party is too big or too small.
  • Private party facilities
    The Palms restaurant offers private and semi-private dining options for all types of events from boardroom meetings, graduations, birthdays to anniversaries, showers and rehearsal dinners. Our rooms are equipped with audio/video capabilities and controlled lighting for presentations.
  • Private party contact
    Maegan Garald: (408) 402-3811
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