The Owl Cafe

Review summary

1. C

   Carolyn

   Greater Boston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, great food, lovely view from the deck. Good variety of southern food located in a picture perfect old southern town.
   

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2. b

   brian

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Had a very enjoyable and good dinner. The atmosphere was excellent and conducive to enjoying a meal with family and friends.
   

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3. G

   Gina

   VIP

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   When we arrived told our table we reserved had been given to a walk in. After pressing hostess a table was found in the area we had reserved not the one next to bathroom she was trying to give us. One cocktail was done so bad it had to be redone. Ordered salad with triple tail fish which I order on a regular basis. Fish was not triple tail. Informed waiter. She adjusted bill. Server was nice and did her best. Not sure what is going on. Lots of new staff. Again. Hope they get their act together. Love this place!
   

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4. S

   Sarah

   Jackson Hole

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Thanksgiving lunch at the Owl. The food was delicious and plentiful! Our server was helpful and efficient. We will be back again!
   

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5. J

   Jenny

   San Francisco

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   I love The Owl Cafe. However, Thanksgiving was terrible. The presentation of turkey and green bean casserole looked like leftovers. It was tasteless. Also two in our party got the prime rib and it did not taste like beef and one was tough. Neither liked it. They took it home but threw away. The only good things were the salad and dessert. I will come again but not for Thanksgiving.
   

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6. M

   Michael

   Tallahassee

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Thankful they were open on Thanksgiving and the staff was willing to work. We sat outside, water view. Waitress was helpful, and provided good service. We knew the menu was Thanksgiving themed as we booked the reservation ahead of time. Salad was fantastic, entrees were average, dessert was very good. Entrees portions were large. Bill for two adults and one child with tip was $240. This was not a $240 quality meal. Far from it.
   

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7. R

   Regina

   Wilmington

   12 reviews

   3.0

   12 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Atmosphere was very nice and staff extremely friendly. Food was average. Fries were lukewarm and kind of soggy but overall a generally good hearty meal. Shrimp and fish were very good and fresh.
   

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8. J

   Jane

   VIP

   Jacksonville

   33 reviews

   2.0

   33 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   For at least 8 years we have made the Owl Cafe a definite when we visit Apalachicola. It has had its ups and downs but this last experience was one that if we did not know the restaurant, we would never go back. We made the reservation 3 weeks ago and requested a table in an area that we love and had always had before when requested. The area was not available and reminded the hostess of the request. She said that they seat people as they come in. So I said reservations aren’t honored? We ordered two glasses of wine with dinner. Dinner came waitress never checked back and we never got our wine. We paid and left. It is pretty clear that training is needed. It seems that there might be new management or something that caused the night to be terrible wrong.
   

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9. m

   megan

   Tallahassee

   1 review

   2.0

   1 review

   Dined on 17 November 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   This is one of our favorite places to eat and we always look forward to it! Last night was a delightful cuisine experience however the overall experience was a solid 2 Stars. There were staff children running around the restaurant, an entire order was not even ready because it was not available. Yet, the rest of the table received their meal and one person had to wait. We have eaten all over the coast and are a super chill crew yet this was wildly disappointing. Apalachicola deserves better.
   

   The Owl CafeResponded on 19 November 2024

   Hi Megan. So sorry to hear that your experience was less than stellar. I would love the opportunity to learn more about what happened and hopefully regain the opportunity to have you all back in. If you can text or call 404-632-2928 that would be much appreciated. I am Ryan, the GM of the Owl Cafe and Tap Room. If you would be willing to give us another chance we would love to buy you dinner. Please feel free to give me a call at your earliest convenience. Warm regards, Ryan R Ward 404-632-2928
   

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10. EC

    ElaineC

    E. Tennessee

    16 reviews

    5.0

    16 reviews

    Dined on 29 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service were excellent. It was a nice and quiet dinner. The setting was more formal than a lot of the nearby choices.
    

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