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The Oakfield, Chester, Cheshire

The Oakfield

4.4
4.4
3622 Reviews
£25 and under
International

Make a booking

2 people
7:00 pm
Booked 9 times today
Experiences are available.
  • Charming
  • Good for special occasions
  • Child-friendly
The Oakfield is set in a stunning property at the heart of Chester Zoo, making this a truly unique contemporary British pub.

With pride and passion we’ll be serving freshly prepared locally sourced food and hand-picked beers, wines and spirits. The Oakfield has been lovingly restored and our new garden room offers incredible views of our award winning gardens.

So, whether you are enjoying a day at the zoo or want to pop in for lunch you’ll get a warm welcome from our team.*

*Usual zoo admission fees apply but our members can visit as often as they wish.

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    International
  • Hours of Operation
    Mon–Thu, Sat, Sun 10:00 am–11:00 pm
  • Phone number
    01244 389710
  • Payment Options
    Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Ben Finchett

Experiences

  • Afternoon Tea - MUST be booked 48 hours in advance

    GBP 18.95 per person

    Prepaid

    Multiple dates available
    ***Please note: Bookings must be made 48 hours in advance and full prepayment is required at the time of booking. This is non refundable, non transferable.*** In the comfortable surroundings of The Oakfield, you shall be welcomed with freshly prepared sandwiches, freshly baked plain and currant scones, a selection of classic cakes, pastries and macaroons. This sumptuous selection shall be accompanied by the finest of teas, coffees or herbal infusions.

What 3,622 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Cheshire

    Child-friendly

  • Cheshire

    Healthy

  • Cheshire

    Vegetarian-friendly

  • Cheshire

    Most Booked

  • Chester

    Best Value

  • Chester

    Great for brunch

  • Chester

    Healthy

  • Chester

    Vegetarian-friendly

  • Chester

    Most Booked

Review summary

AI-generated from verified diner reviews
The Oakfield delights with its "amazing food," "friendly staff," and "beautiful setting" in Chester Zoo. Guests praise the "excellent service" and "delicious meals," including standout dishes like fish and chips. While occasional service hiccups occur, the overall experience remains "highly recommended," making it a perfect spot for family-friendly dining.

3,622 Reviews
  1. Nigel

    New York City

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great lunch, 2 for 1 deal made it even better. Would definitely recommend.

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  2. Pauline

    Liverpool

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Really enjoyed our meals. Children were well catered for and adult meals were very good. Two steak pies with delicious dauphinois potatoes and two roast beef dinners. The meat and Yorkshire puddings were excellent but the roast potatoes were hard and crispy. Overcooked or heated up. But this was a minor point as everything else was very good in such beautiful surroundings with very pleasant staff. Will definitely be back soon. We had a late afternoon dinner and the zoo had closed by the time we left so a lovely young lady escorted us to the main entrance.

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  3. Ruth

    Cheshire

    4 reviews

    3.0

    4 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Experience very mixed. Taken to table immediately, room was too cool to be pleasant. Long wait for drinks. Ordered pork roast (without red cabbage) and a children’s pizza. Portion sizes were large, pork was excellent, red cabbage turned up and swamped the meal. Carrot was delicious and broccoli was ok. Potatoes tasted like last weeks refried, inedible. Children’s pizza, too much tomato not enough cheese, was left. Apple & blackberry crumble, not sure what they thought was crumble but was rock solid oats, inedible and childrens icecream missing the marshmallows. Too expensive for a half eaten meal that had potential to be so much better.

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  4. Rachel

    Cheshire

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Arrived and I had ticked on my booking form that it was for a birthday. As soon as we got there, they asked whose birthday it was, followed by the waitress saying happy birthday. We ordered a dessert which also had happy birthday written on it! This made the whole experience so special! There were three of us dining and all our food was amazing, piping hot and delicious. The service we experienced was outstanding and will definitely be dining there again! Thank you!

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  5. Rubina

    London

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Poor customer service by a very young waitress that seemed rather preoccupied by other things. We had to wave her down to order our meals and once they arrived we had to wait a further 10 minutes to be offered any drinks. When this arrived they were simply put down on the table rather abruptly-how very rude and impolite! This was a birthday meal celebration which I made a note of upon making reservations. A dinning experience that my husband and I would never like to experience ever again. A great shame as we have been members for over 5 years and have regularly dined at The Oak.

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  6. Emma

    Cheshire

    5 reviews

    5.0

    5 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Lovely setting. Service wonderful - friendly, attentive (but not intrusive) and very efficient. Food very nice and large portions. Value was definitely 5 stars as we dined on a special offer with 2 for 1 on main courses and a special offer on house wine. The final bill was therefore super reasonable.

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  7. John

    Cheshire

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    The first course was very nice and we had high expectations for the main course. Two of us chose fish and chips and having seen the plates of nearby diners we were looking forward to a hearty meal. Imagine our disappointment when two plates arrived with a fish that could be described as a minnow in batter. Apparently because two of us had ordered the same meal and it was on a two for one offer the size of the dish had been halved. Immediately we challenged this and it was rectified by supplying two further plates of fish and chips. Very disappointing that a lovely restaurant goes to such lengths with patrons. We have eaten regularly at this restaurant and this wasn’t the standard we expected. Be aware when ordering when this deal is offered as you will be short changed. You may also notice that there has been considerable increases in the price of the meals.

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  8. julie

    VIP

    Cheshire

    4 reviews

    5.0

    4 reviews

    Dined on 14 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Was a quiet day service was very good and an added bonus there is a 2 for 1 offer on at the moment

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  9. Eleanor

    Cheshire

    1 review

    5.0

    1 review

    Dined on 13 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went to Chester zoo for my boyfriends 30th and took our baby, staff were so friendly and great with the little one. So attentive to us even when the room started to get busier. Food was fantastic, we both had the steak burgers and I wanted another one!!

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  10. Neil

    Cheshire

    2 reviews

    5.0

    2 reviews

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely fabulous. Superb food, excellent service & brilliant value for money.

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FAQs

The Oakfield is rated 4.4 stars by 3622 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 9 times today
Experiences are available.
Google Map for The Oakfield

Chester Zoo, Upton-by-Chester, Chester, Cheshire CH2 1LH

Additional information

  • Area
    Chester
  • Hours of Operation
    Mon–Thu, Sat, Sun 10:00 am–11:00 pm
  • Price
    £25 and under
  • Cuisines
    International
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Parking
  • Payment Options
    Mastercard, Visa
  • Executive Chef
    Ben Finchett
  • Additional
    Bar/Lounge, Beer, Beer Garden, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, View, Wheelchair Access, Wine
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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