The Nailers Arms

The Nailers Arms reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Julia

   Birmingham1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor service xfood was cold xwaited long time to be served a for food to be served xgave up having pudding xwouldnt go again xspoilt my family meal x
   

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2. L

   Lorraine

   Birmingham1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Had to wait at the counter quiet a long time until served , once served and returned to the table the food was cold. Had to.ask for the meals to be heated up in the microwave. Food also tasted bland.
   

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3. L

   Lynne

   Birmingham5 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food was good but yet again the plates were stone cold. Told chef who said he would turn up heat but did not offer a warmer plate. Waitress though very pleasant did not seem too bothered when told about cold plates. This is the second visit when this has happened (and we have been going there for many years) do the new owners not care? We were very disappointed on this visit and will not be returning in the for see able future
   

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4. S

   Sarah

   Worcestershire3 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The food was only just about warm which was such a shame as the taste was as good as usual and this let the whole experience down
   

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5. L

   Lesley

   Birmingham1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very helpful, friendly and pleasant staff. Food was good. We thought it as good value.
   

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6. L

   Lynne

   Birmingham5 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The turkey was a little overdone so a little dry and dupiaze potatoes were a little overdone but saying that we love the nailors so will go back, but will try something off the menu instead.
   

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7. A

   Annie

   Worcestershire6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Still pleased to have as good an experience as it always was great food, service and value only one negative liked the price of the wine last year 😀
   

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8. j

   janette

   Birmingham1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service for 10 of us, all of us had the carvery and agreed the meat was a generous portion and plenty of choice of vegetables
   

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9. S

   Sharon

   Birmingham2 reviews

   5.0

   Dined on 10 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant mid week carvery, plenty of choice, pleasant staff, x
   

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10. B

    Brian

    Northampton5 reviews

    1.0

    Dined on 10 April 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Our party of 4 arrived at 1 o’clock for a pre booked table and the food and drinks orders were taken quite promptly but the simple starters did not arrive until 45 minutes later. By 2.15 our starter plates had still not been cleared and there was no sign of our main courses being served. Despite the lounge being only half full no staff had given attention to the area where we were sitting. Eventually I approached the bar area where I spoke to the waitress who had shown us to our table and I had to say to her three times that service appeared a bit slow but when were we going to receive our main courses, eventually she replied “I don’t know, I didn’t take your order”! I was then about to address the same query to the waiter (who turned out to be the manager?) who had served our starters, but he bore down on me saying that he wanted me to leave. I asked why and he raised his voice saying that I had been aggressive. I was surprised to say the least and when I asked what he thought I had said he could only say “I don’t know but it sounded aggressive ”!! I tried to calmly reason with him but he seemed very agitated and although he did admit that we had an unacceptably long wait he was still very keen that we should leave the premises. After all of this farcical behaviour we were happy to comply. I should point out that three of our party were in out seventies, my wife is in her late sixties and none of us has been aggressive in our lives. If you should make the mistake of visiting the Nailers be prepared for a long wait for your meal but be careful not to complain as your justifiable annoyance may perceived as “aggression”.
    

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