The Moorend Spout

Review summary

1. B

   Brian

   Dorset1 review

   5.0

   Dined on 24 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had lunch with 3 longstanding friends, first time at this pub. Excellent service and food enjoyed by all, would definitely visit again - Thanks
   

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2. A

   Abigail

   Bristol4 reviews

   4.0

   Dined on 21 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Really lovely pub, wouldn’t definitely visit again. Great beer garden with kids play area. Lovely decor and friendly service. Food was ok had the burger but would pick something different next time.
   

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3. S

   Scott

   Bristol1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Great service and great food. Lots of choice on the menu.
   

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4. S

   Susan

   Bristol1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My son and I loved it here.Food great,and staff friendly and helpful. Garden is lovely,and it's really relaxed.Will definitely visit again,and will recommend it to friends
   

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5. A

   Andrew

   Bristol1 review

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent Sunday lunch, pity the sticky toffee pudding was all sold - it must be good!
   

   The Moorend SpoutResponded on 12 March 2025

   Hi Andrew, Thanks for your lovely review! We're thrilled you enjoyed your Sunday lunch. Apologies for the sticky toffee pudding being sold out - it is indeed a favourite! Hope to see you again soon. Best, The Moorend Spout Team
   

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6. C

   Catherine

   Bath6 reviews

   4.0

   Dined on 26 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Unfortunately there was a lack of choices advertised as soon as we arrived and when it came to desserts our selection was also unavailable. The food we had was fine and in fairness we have been promised complimentary desserts at a future visit, but it was a disappointing experience. The automatic addition of service charge is unacceptable. We would have added a tip had this not been applied, but dislike this practice.
   

   The Moorend SpoutResponded on 4 March 2025

   Dear Catherine, Thank you for your feedback. We're sorry to hear about the limited menu choices and the unavailability of desserts during your visit. We appreciate your understanding and are glad you found the food satisfactory. Your comments regarding the service charge are noted, and we will review our practices. We hope to provide a better experience on your next visit. Best regards, The Moorend Spout Team
   

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7. J

   Janet

   Bristol1 review

   4.0

   Dined on 31 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   A very nice lunch, with good choice of menu. Gluten free choice also available on request.
   

   The Moorend SpoutResponded on 6 February 2025

   Hi Janet, Thank you for your lovely review! We're thrilled to hear you enjoyed the service, food, and our wine prices. We look forward to welcoming you back soon. Best wishes, Fernando The Moorend Spout Team
   

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8. J

   Julia

   Bristol1 review

   5.0

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of us thought service and food was great. Great price for a glass of wine too.
   

   The Moorend SpoutResponded on 6 February 2025

   Hi Julia, Thank you for your lovely review! We're thrilled to hear you enjoyed the service, food, and our wine prices. We look forward to welcoming you back soon. Best wishes, Fernando The Moorend Spout Team
   

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9. K

   Kate

   Bristol1 review

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious food, very nicely cooked. Great range of veg with the roast. Friendly, efficient service. Very highly recommended.
   

   The Moorend SpoutResponded on 11 February 2025

   Dear Kate, Thank you for your lovely review! We're thrilled to hear you enjoyed the food and service. Your recommendation means a lot to us. Best wishes, Fernando The Moorend Spout Team
   

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10. A

    Andrea

    Bristol1 review

    1.0

    Dined on 26 December 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Very disappointing our booking was for 1.30 when we arrived there was just one large table preparing to leave. The manager was at the bar and told us where our table was, the waitress did not speak just plonked down our starters which had obvisouly been plated awhile as the food was luke warm, we were then hurried through our courses, two workers sat behind us eating there lunch. We then had to wait for our coffee. We then tried to pay the balance owed and the member of staff didnt know how to take the deposit of the bill. A very dissapointing Boxing Day.
    

    The Moorend SpoutResponded on 8 January 2025

    Dear Andrea, Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience on Boxing Day. It's clear we fell short in several areas, from the service to the food quality, and for that, we sincerely apologise. Your comments will be addressed with our team to ensure improvements are made. We hope you might consider giving us another chance in the future. Best regards, Fernado & The Moorend Spout Team
    

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