Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Central and Western MA
  4. Central MA
  5. Worcester
The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
887 Reviews
$30 and under
American

Make a booking

2 people
7:00 pm
Booked 94 times today
Experiences are available.
  • Good for groups
  • Lively
  • Hot spot
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Phone number
    (774) 389-5180
  • Website
    http://www.themercantileworcester.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events
  • Location
    2 Mercantile Street, Worcester, MA 01608
  • Area
    Worcester
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeaway, Vegan, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • 2024-2025 Igloo Dining on the Mercantile Rooftop!

    USD 50.00 per party

    Prepaid

    6 Dec 2024 - 31 Jan 2025
    *NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.
    2024-2025 Igloo Dining on the Mercantile Rooftop! photo

Menu

View menu on restaurant's website

What 887 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.6Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    Most Booked

  • Central MA

    Best Ambience

  • Central MA

    Good for groups

  • Central MA

    Healthy

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers a vibrant atmosphere perfect for gatherings, with "fantastic service" and a diverse menu. It's ideal for both special occasions and regular meals. Guests highlight the "great food," especially the gluten-free options, and a lively vibe. Reservations are recommended due to its popularity.

887 Reviews

  1. Roberto

    Connecticut

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience, I recommend the Brussel Spouts and Boom Boom Shrimp.

    Is this helpful?

  2. Robyn

    Massachusetts

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very beautiful establishment! Staff was very friendly & helpful & food was delish!!

    Is this helpful?

  3. Dave

    Greater Boston

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Table ready as expected. Waitstaff were great. Food and drinks met all expectations. Will frequent often.

    Is this helpful?

  4. NandinI

    Greater Boston

    1 review

    4.0

    1 review

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and experience were both excellent. The only reason I give it a 4 instead of a 5 is that somehow my request for a chocolate fondue was missed. I thought I had ordered it but the restaurant had no record of it. It was disappointing to not have desert. But everything else was excellent!

    Is this helpful?

  5. Lexi

    Greater Boston

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    I’ve been here a bunch of times and i think it just gets worse and worse. Waited 45+ minutes for my reservation, they gave us a free tower which was super nice but just not the vibe anymore.

    Is this helpful?

  6. Joyce

    Greater Boston

    1 review

    5.0

    1 review

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome atmosphere and appropriate level of attentiveness. The service paid attention to our needs even though it was a pretty busy night. The food was excellent. The drink options were great. The music matched the setting and was thoughtfully selected. We were very pleased with the complete experience.

    Is this helpful?

  7. Michelle

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined on 21 December 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    I made reservations a few days in advance. When we got there we were placed at a high top table that was wedged between two families. While the food was very, the table location was not. Who puts two adults in between two large families? The table we sat at was also right next to the door that waiters would walk out/in to service the igloos outside; so we would get blasted with a burst of coldness while eating dinner. Oh, and I can’t forget how wobbly the table was smh you couldn’t even move an inch without the whole table shaking. I’m disappointed because I made these reservations a few days in advance in hopes that something like this wouldn’t happen for our date night. Oh well, guess planning a head isn’t worth it.

    Is this helpful?

  8. Suzanne

    VIP

    Rhode Island

    30 reviews

    4.0

    30 reviews

    Dined on 19 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had a party of 6 that turned into a party of 7 and the host / hostess team was very accommodating. 5/7 of us really enjoyed our meals. The goat cheese ball and Brussels sprout appetizers were fantastic! The steak tips and shrimp were done a little too well. I love this place in the summer as it has a cool fresh air vibe!

    Is this helpful?

  9. Allison

    Greater Boston

    32 reviews

    5.0

    32 reviews

    Dined on 17 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great spot! Food was yummy. And always love the Gingerbread houses!

    Is this helpful?

  10. Erjona

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had brunch and the food was delicious. The restaurant is beautiful.

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 887 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 94 times today
Experiences are available.

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Area
    Worcester
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeaway, Vegan, Weekend Brunch, Wheelchair Access, Wine
Discover
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Our sites
Businesses
  • Delight more diners
  • Open for Business Blog
Join us on
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable Australia Level 22, 357 Collins Street, Melbourne, Victoria - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo