The Key Bistro

Review summary

1. N

   Nancy VIP

   St. Louis15 reviews

   1.0

   Dined on 28 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The Key Bistro was closed! No reason given, just closed. I had six ladies for lunch and had confirmed the reservation the day before, but received no notice or explanation of the closure. Very, very disappointing, to say the least. Will know not to depend on this restaurant in the future.
   

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2. S

   Sally

   St. Louis3 reviews

   5.0

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Key Bistro accommodated our large group with no problems. Sam the waiter was extremely attentive. Food came out fast and hot. Lovely atmosphere. Would return.
   

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3. T

   Twyla

   St. Louis1 review

   3.0

   Dined on 5 February 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   I went with two friends and we were very excited to go. It was a bust. We had to find someone to seat us and there was no one there. The food wasn’t good. My chicken was so dry it was hard to swallow. Very disappointing. I so wanted it to be good.
   

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4. P

   Patty

   St. Louis2 reviews

   2.0

   Dined on 14 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   My previous experiences at this restaurant have been amazing.
   

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5. R

   Rebecca

   St. Louis9 reviews

   3.0

   Dined on 2 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was a good place to sit and visit with a friend with the great windows and a very friendly server. The toasted ravioli was good but did not enjoy any of the other food. Took a long time for food to come out.
   

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6. D

   Daphne VIP

   St. Louis1 review

   5.0

   Dined on 29 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice view, enjoyed the music and the service was great.
   

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7. AA

   AdrienneA

   St. Louis3 reviews

   1.0

   Dined on 13 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   TERRIBLE. Tasted my food and that was all. Server offered not to charge us but my husband insisted on paying. Server then offered a discount and took 25% off. You go from free to only 25%??? Personally I would have taken free and gave him a tip. It was so back we ended up at 801 Local for some real French onion soup.
   

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8. D

   Donald

   Western NC4 reviews

   5.0

   Dined on 29 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service, and an atmosphere conducive to conversing.
   

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9. M

   Michael VIP

   St. Louis6 reviews

   3.0

   Dined on 18 August 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was good but the service was not. The music was too loud.
   

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10. OT

    OpenTable Diner

    St. Louis1 review

    2.0

    Dined on 21 July 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    I saw guests walking over to the water stations to refill their own drinks, as but one example of the inconsistent service. This was Sunday lunch time, and the site was practically empty. Food comes out at different times; takes too long, presentation is lacking, and the description on the menu may or may not be what you get. The flavor of the food is good, the menu itself is fun and we enjoyed the Sunday music, but this is not enough to want to return for a third time, after this exact same experience in the Spring. The entire front of the house needs some serious attention for the place to be successful, as it once was.
    

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