The Key Bistro

Review summary

1. D

   Daphne

   St. Louis

   1 review

   vip
   5.0

   1 review

   Dined on 29 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice view, enjoyed the music and the service was great.
   

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2. AA

   AdrienneA

   St. Louis

   3 reviews

   1.0

   3 reviews

   Dined on 13 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   TERRIBLE. Tasted my food and that was all. Server offered not to charge us but my husband insisted on paying. Server then offered a discount and took 25% off. You go from free to only 25%??? Personally I would have taken free and gave him a tip. It was so back we ended up at 801 Local for some real French onion soup.
   

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3. D

   Donald

   Western NC

   4 reviews

   5.0

   4 reviews

   Dined on 29 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service, and an atmosphere conducive to conversing.
   

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4. M

   Michael

   St. Louis

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 18 August 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was good but the service was not. The music was too loud.
   

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5. OT

   OpenTable Diner

   St. Louis

   1 review

   2.0

   1 review

   Dined on 21 July 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   I saw guests walking over to the water stations to refill their own drinks, as but one example of the inconsistent service. This was Sunday lunch time, and the site was practically empty. Food comes out at different times; takes too long, presentation is lacking, and the description on the menu may or may not be what you get. The flavor of the food is good, the menu itself is fun and we enjoyed the Sunday music, but this is not enough to want to return for a third time, after this exact same experience in the Spring. The entire front of the house needs some serious attention for the place to be successful, as it once was.
   

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6. OT

   OpenTable Diner

   Naples

   1 review

   1.0

   1 review

   Dined on 3 July 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was very slow. Apparently the chef quit in the middle of the lunch service! When the food finally arrived it was good but not great. We asked for bread with the salad and soup and the server wasn’t able to get bread from the kitchen because of whatever was going on in the kitchen! It was our first time at the restaurant and it did not make a good first impression
   

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7. LA

   LoriA

   St. Louis

   6 reviews

   vip
   2.0

   6 reviews

   Dined on 21 June 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We wanted this to be a great experience but sadly like so many places they seemed under staffed. Servers were very nice and professional but the service was slow. The food was just ok. Thanks to the servers for being so kind!
   

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8. OT

   OpenTable Diner

   St. Louis

   1 review

   3.0

   1 review

   Dined on 6 June 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We had the lobster Newberg and the quiche. They were tasty, but cold when they were delivered. The waiter was pleasant, but didn't return to refill drinks. We did enjoy ourselves with the view.
   

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9. OT

   OpenTable Diner

   St. Louis

   1 review

   2.0

   1 review

   Dined on 2 June 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   It took over 30 minutes to receive our food ( just 3 of us and only a few other tables with parties of 4 or less). Food was cold!! Server did not return to the table and we had to flag him down to pay the check. He held a device in front of me to pay by card and include a tip… did not think it was appropriate to have a server literally stand over me to clearly see what I was tipping. Disappointing lunch on a day we planned a fun time at the museum
   

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10. LT

    LessThanImpressed

    Detroit

    3 reviews

    2.0

    3 reviews

    Dined on 1 June 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    Expensive for quantity and quality of food. Small portions. Missing ingredients. Inadequate staffing. Limit menu and work to provide quality food that looks and tastes worth the price and is quicker to prepare.
    

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