The Kennedy - Houston

Review summary

1. K

   Kyle

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I was visiting town to see my brother, sister-in-law, and their newborn baby. New Year’s Eve was their first night out without the baby, and we were excited to make it special for them. Admittedly, I’m not a fan of dining out on big holidays due to pre-fixe menus, so I had tempered expectations. But I never anticipated leaving after 2.5 hours without ever receiving a meal. The trouble started the afternoon of our reservation. We received a call informing us that we needed to finish dinner by 9:30 PM due to a later event. With our reservation at 8 PM, we arrived early to ensure there wouldn’t be any delays. Drinks came out promptly, and we placed our orders. However, the wait for appetizers was over an hour. When my Caesar salad finally arrived, I asked for cracked pepper. Instead of seasoning it for me, the waiter handed me the pepper grinder, which dumped an excessive amount of pepper onto the salad, making it inedible. No replacement or apology was offered. Things continued to unravel from there. We were informed that the short rib—a key dish on the pre-fixe menu—was unavailable and asked to choose something else. Disappointing, but we complied. Despite repeated reassurances that our meals were on their way, they never arrived. Multiple requests to speak to a manager were ignored. Frustrated, I sought out one of the managers/owners myself, who assured me our food would arrive within 10 minutes. More than 10 minutes passed, and still no food. Adding insult to injury, we watched as a large party, clearly friends of the owner, arrived after us, received their meals, and left—all while we waited. At that point, we canceled our order, paid for our drinks, and left hungry. This experience was deeply disappointing. A night meant to celebrate a special moment for my family turned into a frustrating and embarrassing ordeal. While I understand the challenges of a busy holiday evening, the lack of communication, accountability, and basic hospitality was unacceptable.
   

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2. L

   LIZETTE

   VIP

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Server Felix was attentive and friendly along with amazing Bartenders
   

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3. OT

   OpenTable Diner

   Nashville

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I booked a 6 pm reservation on NYE. I booked that time SPECIFICALLY because it was not subjected to the NYE Tasting Menu experience. It was a full service dinner. No time limit mentioned. When we arrived, they said there had been a change and we’d be subjected to the $125/pp tasting menu. Fine. The tasting menu was limited (appetizer, main, dessert). Our app was 1 mozzarella stick! We were still hungry afterwards. They offered everyone at the entryway champagne, but not us. We are a family of color. They put us in a booth in the back. We requested a table. They moved us to a table in the back by the restrooms, even though other tables were available. We clearly weren’t welcomed. They didn’t want us to be seen. The worst part? They rushed us between courses, asked for us to pay during dessert (which we did). After we paid, we continued to eat our dessert during which the waiter informed us we had a 90 minute reservation and we needed to vacate the table. That was the FIRST we heard of this. Opentable didn’t list it and the hostess didn’t list it. We will NOT be returning. Unfortunate because the inside space is beautiful.
   

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4. J

   Jonathan

   Houston

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ingrid is the best!! She took care of my family very well and the food, vibe, drinks were outstanding!
   

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5. M

   Marc

   VIP

   Houston

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very nice place though menu is limited. Bill includes a 3.2% payment surcharge with no explanation
   

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6. OT

   OpenTable Diner

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had read previous reviews that were not so great but decided to give this place a chance to see if things had improved. Taylor was very instrumental in a 5 star review. Seems like all issues have been resolved and we fully enjoyed the dining experience.
   

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7. S

   Sharon

   Houston

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was wonderful, server (joe) was great and the ambience was perfect for a Friday night dinner.
   

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8. B

   Barbara

   VIP

   Houston

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was good, but limited menu. Service was good. Cocktail was excellent, wine by the glass were all mediocre choices. A lot of add on charges. They charge a credit card fee, valet parking in their lot is $10.00 Just seemed like nickel and dime. Just add your over head to food prices.
   

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9. AB

   AmanB

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 stars - food was amazing / atmosphere was great
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Bri was an amazing server and made our experience memorable! Will definitely visit again
    

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