The Ivy Temple Row

Review summary

1. F

   Francis

   Hertfordshire1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   The staff have excellent customer demeanour (10/10). The food was good (7.5/10).
   

   The Ivy Temple RowResponded 1 day ago

   Good afternoon Francis, Thank you for sharing your feedback! We're so glad to hear that our staff made a positive impression with their customer service — we truly appreciate your 10/10 rating! We're also happy that you enjoyed the food, though we’re always looking for ways to improve. We hope that you will be back for another visit soon! Many thanks, The Ivy Temple Row
   

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2. G

   Gary

   Birmingham9 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our best experience yet at The Ivy. Presentation was excellent. Staff were top drawer. Can’t wait to go back.
   

   The Ivy Temple RowResponded 1 day ago

   Good afternoon Gary, Thank you so much for your kind words about our team! We're thrilled to hear that you had such a fantastic experience on Friday with us. We're proud of our team and always strive to deliver exceptional service and presentation, so it's wonderful to know we hit the mark. We very much hope you enjoy your visit to The Ivy in Belfast and we very much look forward to welcoming you back in Birmingham soon! Many thanks, The Ivy Temple Row
   

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3. BD

   BernadetteD

   Birmingham4 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The service wasn’t the best kept getting loads of different staff who couldn’t be bothered
   

   The Ivy Temple RowResponded 6 days ago

   Good afternoon Bernadette, Thank you for taking the time to leave us this feedback following your visit on Saturday. We're are sorry that the service was inconsistent with different staff members attending to you table. We have followed up on your feedback with all member who dealt with your table that day, and hope that your visit next week will be a much better experience. Many thanks, The Ivy Temple Row
   

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4. S

   Sonya VIP

   San Francisco16 reviews

   4.0

   Dined on 22 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Quite expensive but gorgeous inside and great service
   

   The Ivy Temple RowResponded on 24 February 2025

   Hello Sonya, Thank you so much for your feedback! We are so pleased to see that you enjoyed your visit on Saturday evening and very much look forward to welcoming you back again soon. Many thanks, The Ivy Temple Row
   

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5. D

   DANIELLE

   Cheshire5 reviews

   4.0

   Dined on 22 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We are regulars at the Ivy Temple Row. On this occasion Sat lunch, it was particularly noisy. The hard floors add to the resonance. Unlike the Brighton Asian Ivy, there are no partitions or zones that absorb the noise. We would not go if there was a party of 2 or more due to being unable to hear each other across the table. Incidentally, the diners at both tables beside us agreed and recommended other quieter restaurants. I would certainly avoid Sat evening. Pity as we love the decor, location and service
   

   The Ivy Temple RowResponded on 24 February 2025

   Good afternoon Danielle, Thank you for sharing your feedback with us following your visit on Saturday. We're so glad to hear that you enjoy aspects of your recent visit however, we sincerely apologise that the noise level during your visit impacted on your experience. We understand how important it is to have a comfortable environment to enjoy your meal and conversation. We have made a note on your booking profile to offer a table to the side and upstairs whenever possible possible. We hope to welcome you back soon for a more enjoyable visit soon! Many thanks, The Ivy Temple Row
   

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6. G

   Gail

   Yorkshire2 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food in lovely surroundings. Service was excellent
   

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   The Ivy Temple RowResponded on 24 February 2025

   Good afternoon Gail, Thank you so much for your kind words! We are so pleased that you enjoyed your visit last Thursday and look forward to welcoming you back again soon. Many thanks, The Ivy Temple Row
   

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7. E

   Emma

   Birmingham2 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxed evening meal, well served, high quality food. Great dining experience all round
   

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   The Ivy Temple RowResponded on 17 February 2025

   Good afternoon Emma, Thank you so much for taking the time to leave us this review. We are so pleased that you enjoyed your visit last night and will be sure to share your kind comments with our team. We hope that you will be back for another excellent visit soon! Many thanks, The Ivy Temple Row
   

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8. R

   Robert

   Birmingham5 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great way to celebrate my birthday. Food was excellent. Service was bang on.
   

   The Ivy Temple RowResponded on 17 February 2025

   Good afternoon Robert, Thank you so much for taking the time to leave us this review. We are so pleased that you enjoyed your birthday celebrations on Friday and that both the service and the food met your expectations! We very much look forward to welcoming you back again for your next celebration! Many thanks, The Ivy Temple Row
   

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9. C

   Christopher VIP

   Worcestershire70 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A good friend travelled many miles to meet me. I chose the Ivy as I have been going there ever since it opened in Birmingham and eat in the many Ivy restaurants in London and elsewhere. I trust the menu and the wine list. Today the only things that went wrong were a polite request for the table I usually get or the second best table ( in my opinion). Yet having booked several weeks ago both were taken. When were they booked? Secondly the double espresso arrived cold. It was unlike the Ivy to do that. I have known all the previous managers but not the present one. I must introduce myself at my next visit.
   

   The Ivy Temple RowResponded on 17 February 2025

   Good afternoon Christopher, Thank you for taking the time time to leave us this review following your visit on Friday. Firstly, thank you very much for being such a loyal guest we very much appreciate your support over the last few years and hope that this will continue. We are sorry that your requested take upstairs was not given on Friday. Our reception team always try to accommodate all table requests whenever possible so we are sorry this was not possible during your visit. Secondly, we are also sorry that your espresso arrived cold to your table. This has been followed up to our bar team to ensure that hot drinks are served straight away. We very much look forward to welcoming you back again soon and meeting our new General Manager Lydia. Many thanks, The Ivy Temple Row
   

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10. m

    margaret VIP

    Birmingham29 reviews

    5.0

    Dined on 9 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Lovely evening celebrating my birthday. Little bit cold in the downstairs restaurant but food and service was excellent.
    

    The Ivy Temple RowResponded on 11 February 2025

    Hello Margaret, Thank you for your review. We are so pleased that you enjoyed your birthday celebrations on Sunday afternoon. Its great to know that both the service and the food were excellent during your visit however we are sorry that the room was a little cold during your visit. We look forward to welcoming you back for another visit soon! Many thanks, The Ivy Temple Row
    

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