The Ivy Richmond Brasserie

Review summary

1. M

   Megan

   Dorset

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Busy atmosphere, great food and good service . Recommend the cottage pie! Yum
   

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   The Ivy Richmond BrasserieResponded today

   Thank you for your feedback and high star rating!
   

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2. R

   Raymond

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had the Sunday lunch and not that bad they even serve 2 Yorkshire puddings which is first when we both got our roast . Very pleasant surroundings but can get bit noisy when it’s busy
   

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   The Ivy Richmond BrasserieResponded today

   Hi Raymond, Thank you for taking the time to share your experience with us and for the high star rating!
   

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3. D

   Darryl

   VIP

   London

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   All the usual expectations of the Ivy but blackened cod was v tough, looked like it was frozen and then overcooked, not the delicate dish it should be, a sign of the general deterioration of quality by chasing the mass market
   

   The Ivy Richmond BrasserieResponded 2 days ago

   Thank you for your feedback
   

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4. J

   Jerry

   London

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As expected, we had an excellent dining experience ! The food was delicious and the service impeccable, we are already looking forward to another great dinner at the Ivy !
   

   The Ivy Richmond BrasserieResponded 2 days ago

   Dear Jerry, thank you very much for your feedback. We look forward to seeing you again!
   

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5. R

   Roy

   VIP

   London

   18 reviews

   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Completely wonderful, start to finish. Attentive, smiley service, tasty, hot food served efficiently and with a smile… no complaints here. Will be back asap.
   

   The Ivy Richmond BrasserieResponded 4 days ago

   Dear Roy, thank you very much for your wonderful review! It means a lot to us. We look forward to seeing you soon! 😊
   

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6. P

   Peter

   VIP

   London

   61 reviews

   3.0

   61 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The chicken skewers were good. The arancini balls tasty but keep getting smaller over the years. The duck curry was a bit uninspiring and lacked depth of flavour. Service was good but a little slow at times.
   

   The Ivy Richmond BrasserieResponded 4 days ago

   Hi Peter, thank you for your honest feedback. We hope to see you again
   

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7. D

   Danny

   London

   16 reviews

   5.0

   16 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Family get together for Sunday lunch. Was great from start to finish - nice welcome, great service, good food and so nice not to be hurried along so they can flip the table. All in all great ambience and always good food
   

   The Ivy Richmond BrasserieResponded 7 days ago

   Hello Danny, Thank you for taking the time to share your experience with us. We're so pleased you enjoyed your time at the Ivy and we look forward to welcoming you back soon. Have a great week!
   

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8. A

   Albulen

   London

   1 review

   5.0

   1 review

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience. Service was very good and very lovely staff. Definitely if in the area we’ll to back again. Loved every moment of it. Thank you Ivy Richmond.
   

   The Ivy Richmond BrasserieResponded on 6 January 2025

   Dear Albulen, Thank you for the star rating.
   

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9. T

   Tom

   London

   2 reviews

   3.0

   2 reviews

   Dined on 4 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nice vibes, food and service bit average. Expensive for what it is.
   

   The Ivy Richmond BrasserieResponded 2 days ago

   Thank you for your feedback
   

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10. S

    Sarah

    Las Vegas

    4 reviews

    3.0

    4 reviews

    Dined on 4 January 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5

    We went for a New Year’s afternoon tea. We expect the high price tag at the Ivy. However, the experience was subpar. We didn’t get our tea until 15 minutes after all of our food came. They charge the same price for kids afternoon tea, and don’t offer any modifications without an extra charge (for example, sub out the salmon for a second chicken or cucumber ).  one of the three desserts was delicious the other two not a fan. The service staff we’re very social with each other requiring us to request assistance when we needed it. I don’t mind the price, it’s all about the experience and this time it fell short. 
    

    The Ivy Richmond BrasserieResponded on 6 January 2025

    Dear Sarah, we are very sorry that your experience wasn’t up to our usual standards we strive for. We would like to reassure you that we take all feedback’s on board to improve our guests experience.
    

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