The Ivy on the Square

Review summary

1. a

   amanda

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for afternoon tea and really enjoyed the atmosphere, service and food. We each got a beverage in addition to the tea service. They served a lot of food
   

   Is this helpful?

   Report
2. J

   Judith

   London

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had to wait a few minutes for our table but worth the wait. Service very good, food excellent would highly recommend.
   

   Is this helpful?

   Report
3. R

   Ryan

   Edinburgh

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service in general was ok initially. Asked for chicken Milanese without Parmesan. Got it with Parmesan after waiting 40 mins and also with Parmesan breadcrumbs after the waitress forgot to tell me that it was also included to then top it off when I said take it back the service got worse and no offer of desert or even the service charge removed or considered to be removed! Classic Christmas service! I regularly visit the chain in London, Glasgow, cheltenham and home city Edinburgh! Don’t bother! Was all a tad too Much effort for Scotlands capital City! Won’t be back and won’t recommend to my friends in other cities!
   

   Is this helpful?

   Report
4. T

   Tom

   Glasgow

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We booked breakfast for 8.30am. Several of us queued waiting outside to go in, but lady on front desk couldn’t be bothered to say they were open! Once inside, we sat for 30 minutes waiting for someone to take our order. Other people had come in and received their food during this time. Shocking service and food was mediocre. Third time at this restaurant in Edinburgh but we won’t be back. Glasgow restaurant is much better
   

   Is this helpful?

   Report
5. F

   Fiona

   Perthshire

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Slightly chaotic on arrival as our table was not ready and neither were those of other guests arriving at the same time. Entrance reception is very small and it was awkward to accommodate our buggy while we waited. Serving staff were friendly, approachable and attentive. We had booked very specific dietary requirements including one guest who is Coeliac. We reiterated and checked this several times but despite this a non gluten item (rye bread) arrived for her. The mistake was quickly rectified by our server, but this is a bad error. Overall this was an elegant and enjoyable experience, the above aspe is notwithstanding.
   

   Is this helpful?

   Report
6. S

   Sheila

   West Lothian

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was reasonable, not outstanding, and over priced.
   

   Is this helpful?

   Report
7. I

   Ian

   VIP

   Edinburgh

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Another lovely meal at the Ivy, Edinburgh. So good I am back there next week.
   

   The Ivy on the SquareResponded 5 days ago

   Opentable Diner, thank you so much for the positive review!
   

   Is this helpful?

   Report
8. G

   Gary

   Edinburgh

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great service and wonderful ambience in a vibrant city
   

   The Ivy on the SquareResponded 6 days ago

   Opentable Diner, we are very happy we could provide you with a positive experience!
   

   Is this helpful?

   Report
9. T

   Teresa

   Munster

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very very nice place and food and service excellent. The staff were lovely. It was my sister birthday and they done a lovely birthday desert for her
   

   • 

   The Ivy on the SquareResponded 6 days ago

   We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Ivy On The Square Edinburgh!
   

   Is this helpful?

   Report
10. I

    Iain

    Edinburgh

    5 reviews

    5.0

    5 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and very good service from a Greek chap
    

    The Ivy on the SquareResponded 6 days ago

    Opentable Diner, thank you for your kind review; we are happy to pass along your comments to the team here at The Ivy On The Square Edinburgh! Dimitris will be very happy to read your review
    

    Is this helpful?

    Report