The Ivy City Garden

Review summary

1. E

   Evangelos

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Quiet night out with the family. Nice friendly service and good food. Thanks
   

   The Ivy City GardenResponded 2 days ago

   Thank you for your kind words! We're thrilled you enjoyed your experience and look forward to welcoming you back soon! Warm Regards, Thanos
   

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2. A

   Anthony

   VIP

   New York City

   8 reviews

   4.0

   8 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Every dish was delicious and the chocolate bomb dessert is NOT to be missed !
   

   The Ivy City GardenResponded 2 days ago

   Thank you for your wonderful feedback! We're so glad you enjoyed your visit and can't wait to serve you again soon! Warm regards, Thanos
   

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3. J

   Julie

   Essex

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful food and lovely friendly staff. Went for brunch on Sunday morning, it was moderately busy but not too loud and the service was impeccable. Will definitely return
   

   The Ivy City GardenResponded 2 days ago

   We're thrilled you had a great experience! Thank you for your kind words, and we look forward to seeing you again soon! Warm regards, Thanos
   

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4. j

   john

   London

   9 reviews

   3.0

   9 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I'm fairly regular here - about 3-4 times a year either my booking or as a guest. Last few times the service has been average. Last night we were showed to our table by front of house but no drink offered. It's quite difficult to get the attention of staff and the ones attending to other tables do not make eye contact so I had to say "excuse me" quite loudly to get attention. Drinks were fairly slow to arrive. Once our guests arrived they wanted drinks so we asked the guy who brought my drinks. He didn't know which gins were on offer and said he'd return but didn't. We eventually got drinks!! Food was okay, I had Sirloin steak but some of it was gristly and I couldn't eat it. Not a huge problem. Lastly, the lack of lighting in there is getting a bit silly, especially in some parts of restuarant. It's so dark that you see lots of people using the torches on their phones to read the menu. I literlly couldn't see what I was eating. The atmosphere and surroundings are great (except darkness). They seem to be losing what made them special and if go again I will take one of those LED table lamps.
   

   The Ivy City GardenResponded 2 days ago

   We're sorry to hear about your experience and appreciate your feedback; we'll work hard to improve and hope you'll give us another chance. Warm regards, Thanos
   

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5. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb dining experience as always from Ivy! We were celebrating a birthday and being at the Ivy made it more enjoyable. Food was fantastic, we opted for 2 course xmas set menu and it was great portions and quality of food. Would highly recommend to others. Staff were attentive and friendly, and made us feel very welcome. Thanks for a great night!
   

   The Ivy City GardenResponded 2 days ago

   Thank you for your wonderful feedback! We're so glad you enjoyed your visit and can't wait to serve you again soon! Warm regards, Thanos
   

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6. j

   julie

   Berkshire

   2 reviews

   3.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food nice, but service patchy. Delivered wrong cocktails and then explained they didn’t have all the ingredients so had just given an alternative without asking. No -one asked if the meal was good, and we had to keep waving for service. Ladies toilets were dirty- empty toilet rolls on the floor in all of the cubicles. Overall not what you’d expect from The Ivy.
   

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7. J

   Jane Barlow

   East Sussex

   3 reviews

   2.0

   3 reviews

   Dined on 19 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Too noisy too many customers to be able to serve well. Music was just a surge increasing the difficulty to hear yourself speak our wine was served to the wrong table!!! The bill over charge was £150 due to wrong drinks and too many set xmas meals. It took 4 attempts to get it right. The level of food quality was very average. Over cooked fish; warm food, ordinary visual . I thought the Ivy was high class dining !! It's not its formulaic average quality and boring. Will not be ripped off there again. It's purely a money making business for rich investors. Think again
   

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8. L

   Linda

   London

   6 reviews

   5.0

   6 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great all round experience. Good service. Good food.
   

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9. S

   Steve

   London

   2 reviews

   4.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A good experience given the time of the year, restaurant was very busy but the team maintained a good level of service. One small critique on one of the main courses steak was overcooked, but was taken off the final bill.
   

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10. C

    Colum

    London

    13 reviews

    2.0

    13 reviews

    Dined on 17 December 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    I was very disappointed with the visit and so many aspects were a let down. White americano with no milk. Had to ask for sugar, both the sugar and milk then took an unreasonable amount of time to arrive. Surely sugar should come with the coffee? It never ever does. One order (poached eggs on avocado) was stone cold and had to be returned. How can a meal be served stone cold? The vegetarian breakfast came without poached eggs, that too had to be returned to the kitchen. The third breakfast was ok, but the diner was unsure whether to start (avoiding hers going cold) or wait. Ketchup had to be asked for and that arrived as I was finishing my meal. On top of that, the service was poor. The service staff seemed disinterested, there was no apology for the cold breakfast, or the one missing items. At no point did any waiting staff come over and ask how our meal was, or if we needed anything. They even do that in a JD Whetherspoons and it's a standard expectation. The experience was dreadful and the service here is always like that. No one asks how the meal is, constantly have to ask staff for basic thing. I only return as the food itself, when it isn't stone cold, is very good and it is close to my office. This breakfast was a thank you to a member of staff, and we expected much better. Sadly I cannot recommend this place.
    

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