The Ivy Cardiff

Review summary

1. Y

   Yvonne

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was really good and efficient. Food was lovely and it was in a great location
   

   The Ivy CardiffResponded 3 days ago

   Good Morning, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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2. A

   Anne

   New York City

   24 reviews

   3.0

   24 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   This is a nice place to eat. The menu is as expected and as usual the duck salad starter was lovely. We had fish and chips for the main. Well cooked fish but the batter was too thick and therefore not cooked all the way through, so some of it was a bit doughy on the inside. The service yesterday was good but the meal delivery was too quick. I understood that we had the table for 2 hours but we were in and out having had two courses in just over an hour. The main course was delivered to our table about 5 minutes after we’d finished our starter. If the meal was served at a more leisurely pace we might have ended up having dessert, with a break between each course.
   

   The Ivy CardiffResponded 2 days ago

   Good Evening Anne, we are sorry to hear that you did not enjoy your time with us. We would like to hear more about your experience with us and find a way to rectify this issue.
   

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3. A

   Alice

   Devon

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely brunch! Staff were very attentive and friendly - really added to the match day experience. Food excellent as always.
   

   The Ivy CardiffResponded 2 days ago

   Good Evening Alice, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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4. j

   judit

   Dublin

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food really disappointing, and over priced. No creativity, uninteresting offerings. Service good and a nice ambience.
   

   The Ivy CardiffResponded 2 days ago

   Good Evening Judit, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us wasn’t all positive.
   

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5. H

   Henry

   London

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked very last minute for an outdoor table (as that was the only option available ) however it wasn’t open when we arrived. The staff on the front door were so friendly and helpful and managed to get us a place at the bar upstairs. The food was lovely and the ambiance was lovely with a cellist playing in the corner
   

   The Ivy CardiffResponded on 16 February 2025

   Good Evening Henry, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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6. OT

   OpenTable Diner

   South Wales

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely thoroughly enjoyed our evening. The service and attention to detail was so impressive. The food was beautiful and I don't think I've ever seen my husband enjoy a steak as much as he did at the Ivy Cardiff. The only flaw I'd mention, if considered a flaw, more a personal opinion really, was the music level was a tad too high so we couldn't fully enjoy the romantic sounds of the harpist. Otherwise everything was exactly what I'd expect and was a real treat for us. Finally the little birthday dessert treat was a lovely surprise. Thank you so much to all the staff.
   

   The Ivy CardiffResponded on 16 February 2025

   Hi there, we are so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
   

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7. A

   Andolyn Dawn

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Ivy is faultless, the food is delicious & the staff are so attentive we love going there.
   

   The Ivy CardiffResponded on 12 February 2025

   Thank you so much for your kind words and lovely feedback. We can’t wait to welcome you back at The Ivy Cardiff!
   

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8. M

   Melanie

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal here, and the cocktails are divine! Service was exceptional too. Thank you, we will return.
   

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   The Ivy CardiffResponded on 9 February 2025

   Good Afternoon Melanie, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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9. H

   Helen

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyable surroundings, lovely place for special occasions (ie Birthday’s), only ever had afternoon tea there, every time your made to feel special from the minute you enter the door.
   

   The Ivy CardiffResponded on 9 February 2025

   Good Afternoon Helen, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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10. F

    Frank

    South Wales

    1 review

    5.0

    1 review

    Dined on 6 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best dining experience I have had in years - plus 7 extra characters!!!!
    

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    The Ivy CardiffResponded on 9 February 2025

    Good Afternoon Frank, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
    

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