Ivy Cafe, Wimbledon

Review summary

1. S

   Sarah

   Rome

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and lovely food. Will be back again soon.
   

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2. B

   Bridget

   London

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Treated my friend to dinner did her birthday and it was fab! Delectable pink champagne, delicious food and wonderful service as always from Orlando! It was a Wednesday evening and not too busy so we had the time to really enjoy our food without being hustled to finish for the next sitting. Because it was so relaxed we decided to have dessert (which is unusual for us) and it was a piece of theatre that tasted wonderful. It was a fab evening!
   

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3. T

   Tony

   London

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 4

   Right, where to start. Firstly, after 25 minutes I had to go and find the floor manager in order to ask that our first course orders be taken, for a table of five, orders which eventually arrived just before the hour mark following our 1pm arrival for lunch. As host, I had to again leave my guests in order to search of someone to take our main course orders (which had included two expensive sirloin steaks, but were, apparently, "not available after a busy weekend") just after 2.30pm, no-one on the waiting staff seemingly responsible for taking them earlier. As a result, our main courses were not served until well past three o'clock, by which time my guests were thoroughly disenchanted by both the Ivy Cafe and the levels of service encountered on this occasion. Most unfortunately, the tardy performance of the kitchen - the floor staff cannot be blamed for slow kitchen service - was exacerbated by the luke-warm temperature of the main courses when they eventually arrived: tepid Shepherd's Pie and Chicken Milanese, while even the chips were cold and the Rib-Eye steak had obviously spent too long under the 'lamp', awaiting the cheese souffle to rise perhaps. All this prompted the restaurant manager to be called, a gentleman full of apologies, but who was unable to do anything other than to strike two main courses from the bill and replace three portions of chips, thereafter served piping hot. It should be stressed that the restaurant was certainly not that busy on this occasion, an average Monday lunchtime, yet the kitchen was obviously unable to cope. Speaking as a former Food & Beverage manager, I found the whole 'Ivy' experience on this occasion to be frustratingly below that which I had come to expect based upon my previous visits, both here and at Covent Garden. Were this to be a school report, it would bear the comment: 'Must try harder', which it is hoped will happen.
   

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4. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. Thank you Ivy Cafe Wimbledon!
   

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5. D

   Davinia

   London

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was okay it service not the best, asked for a coffe at least 4 times, never arrived and was still on the hill, the coffees that did arrive were almost tepid and the toast was cold. They need to up their game for the prices being charged
   

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6. D

   David

   London

   3 reviews

   4.0

   3 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was excellent as usual. The steak was cooked exactly as ordered and the fish and chips was perfectly presented.
   

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7. J

   John

   London

   33 reviews

   vip
   5.0

   33 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very friendly professional service , combined with excellent food . Big snowmen outside looking good 👍👍
   

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8. D

   David

   London

   35 reviews

   4.0

   35 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   As usual great food and environment. Disappointing low key service. Seemed short of staff.
   

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9. H

   Holly

   London

   1 review

   3.0

   1 review

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Consistently poor service recently. Huge waits for food, missing items and so on.
   

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10. A

    Ammar

    London

    32 reviews

    5.0

    32 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food and beautiful ambience accomplished by the wonderful service we received from our lovely waitress Antonella
    

    Ivy Cafe, WimbledonResponded on 10 November 2024

    Thank you for taking the time to share your experience with us. We look forward to seeing you again in the near future. Best Regards, The Ivy Cafe Wimbledon Management Team
    

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