The Ivy Asia, Mayfair

Review summary

1. S

   Sharon VIP

   East Sussex3 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We arrived on time but our table wasn’t ready, we were offered seats at the bar which was fine apart from not enough staff and they were busy filling table orders so we didn’t even get a drink until our table eventually became available. Lovely Afternoon Tea and pleasant staff.
   

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2. E

   Eden VIP

   London8 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic time celebrating my partner’s 32nd birthday. The service was fantastic with every member of staff being attentive and welcoming. From our main waiter (who was fabulous), to the drinks runner and even the lovely lady who took payment at the end of the- all brilliant. We’ll definitely be back again soon!
   

   The Ivy Asia, MayfairResponded 1 day ago

   Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
   

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3. M

   Mauricio Andres

   London1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Lots of hidden prices such as service and others, asked for one drink and my partner a different one, the people said mine isn’t available which is fine so then I just got a soda, but then they charged me and my partners for a cocktail price for no reason. The starter was absolutely amazing in the dragon lunch menu, but the main was absolutely horrid, the pork belly had more pineapple than anything, everything else was just overprice. Extremely beautiful restaurant but absolutely scam of price, ended up paying £80ish for 2 people and I was more hungry after eating then when I entered the restaurant. Very disappointing, this place is only for instagram photos, if looking for a real restaurant go elsewhere you will save yourself time and money.
   

   The Ivy Asia, MayfairResponded 1 day ago

   Hi *** Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us. Kind regards, The Ivy Asia Mayfair
   

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4. Y

   Yasmine

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They where really nice!! And the food AMAZING. It was my birthday and they came out with desert and a candle which was a nice surprise <33
   

   The Ivy Asia, MayfairResponded 1 day ago

   Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
   

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5. S

   Stephen VIP

   Cornwall2 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Services was slow at the start and then we were rushed to give the table back.
   

   The Ivy Asia, MayfairResponded 1 day ago

   Hi, Thank you for sharing your feedback with us and we’re sorry to hear you felt rushed during your recent visit. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us. Kind regards, The Ivy Asia Mayfair
   

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6. R

   Rohit

   London4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Staff seem to be in a hurry to get us out ...didn't let us savour the food....! The Ivy Asia ain St Paul's seems much better!
   

   The Ivy Asia, MayfairResponded 1 day ago

   Hi *** Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us. Kind regards, The Ivy Asia Mayfair
   

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7. a

   annette

   London3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such richly colourful decor and Asian feel. Certainly a setting for a special occasion. Food was presented beautifully and delicious flavours too.
   

   The Ivy Asia, MayfairResponded 1 day ago

   Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
   

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8. CS

   CraigS

   London4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Ivy Experience tasting menu, which was excellent. The staff were friendly and attentive but not overbearing- which is a fine line, but they manage it. The venue is very “Insta”. Would highly recommend.
   

   The Ivy Asia, MayfairResponded 3 days ago

   Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
   

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9. A

   Andy

   Surrey3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   A wonderful meal in an amazing setting. Drinks in the bar beforehand - initial warm welcome, but when I got up to order drink for a guest joining us, the bar staff were too busy chatting amongst themselves - had to be alerted that there was someone waiting to be served. The meal itself was beautifully prepared and presented, but two main courses arrived before we had finished starters, and the third main course didn't arrive for another five minutes. Maybe I'm being picky, but given the reputation and price point of The Ivy, neither of these issues should have arisen.
   

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10. N

    Natalie

    Kent2 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience, more than just food and drinks - as my friend said, it's bringing you to the other world altogether. The ambience, the friendly atmosphere and the selection in the menu are just outstanding.
    

    The Ivy Asia, MayfairResponded 3 days ago

    Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
    

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