The Italiano

Review summary

1. a

   austin

   Phoenix

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service, great food, great drinks, and an overall great experience.
   

   Is this helpful?

   Report
2. B

   Brandon

   VIP

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was phenomenal. They were running a bit behind so we got seated late, but they brought out champagne for those waiting to be sat so we werent too upset. Service was also great. would go back in a heartbeat.
   

   Is this helpful?

   Report
3. B

   Becky

   VIP

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Michael was serving an outstanding charcuterie service where you got to pick exactly what you wanted on the board. It was outstanding. Great drinks
   

   Is this helpful?

   Report
4. A

   Alexia

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kevin and our server Jen gave us an amazing experience. We enjoyed our night. Thank you, we will definitely be back again.
   

   Is this helpful?

   Report
5. J

   Joni

   Atlanta Metro

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We had a 730p reservation for 4 on a Friday night. Even though we had a reservation we still waited 15-20 minutes. They did serve Prosecco to those of us waiting, which was nice. We were seated at a smaller 4-top. After about 5 min, Nate took our drink orders and bread was delivered. The bread/butter was good. We got 2 Joey Negronis and a limoncello martini. The two enjoyed their Negronis but the limoncello martini was a 3 out of 10 at best. We ordered truffle beef carpaccio and a salami/calibrese/honey pizza for appetizers and they were both very good. For dinner we ordered a lobster ravioli (6 out of 10), short rib ravioli (7 out of 10), veal Parmesan (2 out of 10) and eggplant gnocchi (8 out of 10). After dinner we asked about the limoncello cart and were told they no longer do that, but they would bring it for our table. It was so disappointing- nothing special at all; however, another gentleman noted our designated driver wasn’t drinking and he brought a lemonade so we could all toast together. We did not order dessert. Our bill was a bit over $400. Nate was great but the overall service was mediocre. The tables are so close together that there is no room for the service staff to serve appropriately. They were constantly reaching over us and we had to ask them to take used dishes (that was annoying because our table was so crowded to begin with). The restaurant is EXTREMELY loud in part to the number of people it seats. Maybe acceptable if the decreased the number of tables. The Italiano is just ok, nothing special and a disappointment when compared to Chef Joey’s father’s restaurant, Tomaso’s. Would return to the Italiano only if someone invited me and wanted to try it and I couldn’t get a reservation somewhere else. In full disclosure, the 4 of us have eaten at several 3-Michelin star restaurants and several of the nicer restaurants in the Phoenix area so we have high expectations.
   

   Is this helpful?

   Report
6. G

   Gavin

   VIP

   Phoenix

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Feels like you are on a cruise ship. The staff are nice . Decor is odd. Kinda like they told the designer we want to take an old school east coast neighborhood Italian place and modernized it which doesn’t really work. The back walls have digital back lit art similar to renaissance Works found in Italy. At any moment, the screen feels like it could change to The Little Mermaid . There’s nothing overly special about the food. I had the filet mignon Italian style that was cooked very well but over salted. would go back if invited, but wouldn’t go on my own.
   

   Is this helpful?

   Report
7. M

   Maria

   VIP

   Phoenix

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was superb! Noise level is very loud. But still a great night.
   

   Is this helpful?

   Report
8. C

   Colette

   VIP

   Phoenix

   13 reviews

   3.0

   13 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   It took us a while to get a reservation so we were very excited to go. When our reservation said “Standard seating” was our only option we took it with hesitancy. We arrived 30 min early in hopes to have a cocktail at the bar. The hostess informed us that our table was ready and they would seat us even though the rest of our party was not there. She took us to our booth which was in the middle of the bar. I understand why she sat us as there was standing room only in the bar. It was so very loud we had to practically yell to each other and into our server. Our silver was fabulous and very knowledgeable. We ordered cocktails and informed our server we’d like to wait for the rest of our party to arrive before ordering food. The rest of our party arrived at 6:30 on time. And sat with us they two were looking forward to our evening. Again, the server was wonderful and she informed us about the. Antipasto cart that we were very excited to hear about. He arrived at our table and we ordered a couple of the antipasto‘s. Again, they were delicious and the service was wonderful. The food arrived and again it was delicious and exactly what we expected. Our overall experience in the food and service was exceptional, but we all agreed that we wouldn’t go back and eat again in that bar area as it was way too loud and very uncomfortable to sit through that. The next time we go, we will ask when we can get into the dining room as we were told by the server. It was about five times less noisy in the dining area. If you’re looking for a bar experience, it’s exceptional, but eating in that room was uncomfortable. Again we will go back for the dining room experience. I wish we would’ve been told this in the beginning. 
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing !! We were there celebrating my sister’s birthday, we had a booth in the very center of the restaurant which gave us an amazing view of everything. We started with the charred octopus, which was mouthwatering followed by the veal piccata and lobster ravioli. All o can say is wow !Michael the manager came over to make sure we were happy throughout the night and also made sure she got a birthday cake with a candle.  This place makes you feel like you’re actually in Italy on vacation. Very very satisfied w our server and bartender as well . Thank you ❤️
   

   Is this helpful?

   Report
10. K

    Kaitlin

    Denver

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went there for date night in a Friday and had a great time. The food was delicious and they were able to accommodate food sensitivities easily. The service by TJ was above and beyond. Will definitely be going back.
    

    Is this helpful?

    Report