The Grounds of Alexandria Cafe

The Grounds of Alexandria Cafe reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Debra

   Sydney1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Came to see the Snow White display and have lunch with her. Display was so disappointing. Cafe is too dark and feels really dirty. The two goats I feel sorry for them. Children’s play area is dangerous as it has an opening in the left back corner. Kids can get out and hurt themselves behind there. Have been to a lot of cafes and restaurants and would never go back to the grounds.
   

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2. L

   Liza

   Seattle1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is such a cute and amazing cafe! Love how they do different themes in the garden. The food was very delicious and fresh! Highly recommend if you’re visiting or live in Sydney.
   

   The Grounds of Alexandria CafeResponded today

   Hi Liza, Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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3. RK

   RK77

   Sydney1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, amazing food. We absolutely love it!!
   

   The Grounds of Alexandria CafeResponded today

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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4. OT

   OpenTable Diner

   New South Wales10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the experience but you know it was a hot day. Could have been nice with a fan.
   

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   The Grounds of Alexandria CafeResponded today

   Hi, Thank you for taking the time to leave us a 5* rating! See you next time. The Grounds team
   

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5. JC

   JulieC

   Tasmania2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience- love the quality of the food and the atmosphere.
   

   The Grounds of Alexandria CafeResponded 3 days ago

   Hi Julie, Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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6. R

   Ricky

   Hawaii1 review

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   My wife’s meal took almost an hour to arrive and after i complained to 4 different wait staff. Totally screwed up the birthday !! They did apologise but this definitely should not have occurred!! They adjusted the bill to compensate but we would rather the service was better. They screwed up our celebration!
   

   The Grounds of Alexandria CafeResponded 5 days ago

   Hi Ricky, I am so sorry to hear about your dissapointing experience at the Cafe. I have forwarded your feedback and also the managers on duty at the time of your visit have passed on the information into exactly what occured during your lunch. Our Venue Manager will be in contact with you to discuss these matters further. Thank you for your patience. The Grounds Team
   

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7. J

   Jenny

   Melbourne3 reviews

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The cafe was really loud to enjoy the ambiance - but that’s fine, the food offering was average (unless you’re going there for Tea and cakes) the service was ok. I sat there while both my friends meal arrived, two tables beside me who arrived and ordered after me received their food, mine was nowhere to be seen. When I questioned it, with confusion and a wrong meal, my meal came out and it was warm. No apology or explanation. I flew from Melbourne to experience this cafe and I must say, it was a disappointment.
   

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8. C

   Cat

   Sydney1 review

   1.0

   Dined on 8 March 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We were so excited for Claris Mouse visit and we went to go inside the entrance and we were ushered straight into the cafe instead of the themed room so the vibe was gone straight away. Then I thought we would walk through the themed area while our breakfast was being ordered only to be stopped and told we need a receipt first before going through. I explained I had children and it was a good time for them to go for a walk while we waited but they wouldn’t budge. So we finally walked through at the end and my kids were tired and had enough. It was overcrowded and the staff made us feel like we were on a time limit and interrupted our conversations to constantly. It was disappointing because we have been here before and loved it
   

   The Grounds of Alexandria CafeResponded 7 days ago

   Hi Cat, Sorry to hear you had a dissapointing visit on your recent experience. We do have a maximum seating time at the table to ensure all reservations that a pre booked are sat at their allocated time, however this should not effect your experience so I apologise you were interrupted, I will talk to the team regarding these issues so thank you for your feedback. Our laneways are for dining customers so a proof of receipt upon entry is mandatory, sorry to hear this effected your experience with your children. Hope we hit the mark on your next visit. The Grounds Team
   

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9. C

   Christopher

   Sydney1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and a big reason why we keep coming back
   

   The Grounds of Alexandria CafeResponded on 9 March 2025

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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10. OT

    OpenTable Diner

    Sydney3 reviews

    3.0

    Dined on 8 March 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    A very busy afternoon and as a result the venue was very loud. My friend ordered tea and was told they had no teapots or cups so could she have it in a takeaway cup, despite us being seated. Quite a few menu options were sold out and what we did order was almost thrown at us on the table. We usually visit The Potting Shed rather than the Cafe and I think I’ll be going back there.
    

    The Grounds of Alexandria CafeResponded today

    Hi, So sorry to hear our tea's were unavailable - I am pleased to say the issue we were experiencing with our teapots has now been resolved and we look forward to welcoming you back at the Grounds. I apologise your food was not delivered in a manner we expect, I will be passing your feedback on and thank you for bringing it to our attention. Thank you The Grounds Team
    

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