The Great Hall

Review summary

1. S

   Sergey

   Greater Boston1 review

   3.0

   Dined on 31 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Fancy hall-restaurant place- inside the 5 stars hotel at the 4 floor.The reservation should be made in advance. Outstanding service.Live music. The food itself wasn't outstanding but good.
   

   The Great HallResponded on 3 January 2025

   Dear Sergey, Thank you for taking the time to leave a review. It is great to hear that you enjoyed the live music and the special ambiance. Special thanks for mentioning our staff as well. We understand that everyone's taste preferences vary, and we regret that we couldn't fully satisfy yours during your visit. We hope to welcome you back soon. Best regards, Anikó Horváth, General Manager
   

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2. S

   Susan

   Philadelphia2 reviews

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff and food was very good. Our drinks were amazing.
   

   The Great HallResponded on 3 January 2025

   Dear Susan, Thank you for taking the time to review our hotel. It is fantastic to hear that you were satisfied with our staff and that you enjoyed our dishes and drinks as well. We would love to serve you again in future. Best regards, Anikó Horváth, General Manager
   

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3. V

   V

   Columbus14 reviews

   2.0

   Dined on 24 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Extremely slow service and a somewhat odd ambiance so unfortunately I can’t recommend.
   

   The Great HallResponded on 3 January 2025

   Dear Guest, Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand that efficient service is a vital part of any visit, and we sincerely apologize for any delays you encountered. Regarding the ambiance, we strive to create a unique and memorable atmosphere, but we regret that it did not resonate with you. Your comments are invaluable, and we will take them into consideration to improve both our service speed and overall environment. We hope you might reconsider and give us another opportunity in future to provide you with a better experience. Best regards, Anikó Horváth, General Manager
   

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4. B

   BUSTEAGA

   Hungary1 review

   5.0

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   GOOD TASTE, BEAUTIFUL FEELINGS!!! Visiting Budapest with my family on Christmas Eve, we thought that to make it a magical evening, we should book dinner at the 5* Mystery Hotel, Grand Hall Restaurant. And we made the perfect choice, the location being a special one, with style and class, and the food particularly good and refined!! The second evening we had a reservation at another 5* restaurant in Budapest, but it doesn't even stand the comparison!!!!
   

   The Great HallResponded on 3 January 2025

   Dear Guest, Thank you so much for your glowing review! We’re thrilled to hear that your Christmas Eve dinner at our Great Hall Restaurant added a touch of magic to your celebrations. It’s wonderful to know that you and your family appreciated the elegant ambiance, refined cuisine, and overall experience. We eagerly await the chance to welcome you back. Best regards, Anikó Horváth, General Manager
   

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5. M

   Mark

   Hungary1 review

   5.0

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had two wonderful meals at the Great Hall in the Mystery hotel. Very well presented and cooked to perfection in a fabulous venue. We wanted to sample Hungarian cuisine and wine and felt we made a good choice to eat here.
   

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   The Great HallResponded on 13 December 2024

   Dear Mark, Thank you for your glowing review! We are delighted to hear that you enjoyed your dining experiences at the Great Hall. It’s wonderful to know that the presentation, quality, and ambiance met your expectations and added to your enjoyment. We hope to welcome you back soon. Kind regards, Anikó Horváth, General Manager
   

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6. H

   Helmut

   Hungary1 review

   4.0

   Dined on 19 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and service, nice ambiente! Set-up of tables could be improved, so that a guest does not need to sit with his back to the whole hall near a wall.
   

   The Great HallResponded on 24 October 2024

   Dear Helmut, Thank you for sharing your feedback with us. We’re delighted to hear that you found our food and service to be excellent, and that you enjoyed the special ambiance as well. We understand how important seating arrangements are for a comfortable dining experience, and we will certainly take your comments into consideration as we look for ways to improve. We hope to welcome you back soon. Best regards, Anikó Horváth, General Manager
   

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7. BW

   BastiaanW

   Hungary1 review

   5.0

   Dined on 3 March 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our engagement in this restaurant. We were greeted with a glass of sparkling wine. Very friendly and knowledgeable staff. Quick service but not hastily. Members of the staff have excellent knowledge of the menu. Prices are very affordable if you take in account the service and the quality of the food. Food was plated very elegant. We had the duck as starter, good portion! Main course was fish and pork belly. We were warned the pork belly is very fatty, this was not a problem, it melted away! Very apologetic when the service noted there were 2 bones in the fish, we didn't mind, its fish these things can happen. Definitely would recommend this to anybody visiting Budapest who wants to feel special for a night! The boys from the bar know some cool tricks. The drinks were decorated with great creativity! Thanks again for a wonderful night, that will always stay with us.
   

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8. RS

   RebeccaS

   Limerick4 reviews

   5.0

   Dined on 20 January 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful food. Relaxing atmosphere. Superior service. Service charge a bit cheeky stings at the end paying the bill. But seems to be the thing in Budapest
   

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9. OT

   OpenTable Diner

   Hungary1 review

   5.0

   Dined on 26 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing high end restaurant with good value VS gain. Big portions, amazing taste, special christmas menu and drinks were magical. The great hall is really great and sitting in you feel like being in Harry Potter or 1917. Very unique atmosphere. The staff is extremely professional abd overall impression is very classy! 🍾♥️
   

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10. CP

    ChristelleP

    Edinburgh1 review

    5.0

    Dined on 24 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place, nice people and very good food !! Thanks
    

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