The Golden Ball of Longton

Review summary

1. l

   lee

   Newcastle

   6 reviews

   1.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Very slow service, food came cold just very poor all round this was brought to the to the attention of the lady and the young person serving, we were told the chef would come out but he didn’t( no offer to replace or sort out),cold Sunday lunch is just not nice. A free desserts was offered but only taken up be a couple in the party of 8
   

   The Golden Ball of LongtonResponded 1 day ago

   Hi lee, Did you bring any of this information to your server at the time as we have had zero complaints noted?? Im very sorry the food and service was not to your standard but again was anything noted with any server as this would have been rectified right away and put right. Again very sorry for your poor visit
   

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2. D

   Daniel

   Lancashire

   1 review

   2.0

   1 review

   Dined on 15 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   We are regular visitors to the Golden Ball but our recent visit fell below the usual standard in terms of food quality and overall service.
   

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3. J

   John

   Lancashire

   3 reviews

   5.0

   3 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely warm welcome, excellent food served by attentive and kind staff Thank you so much . We had a lovely evening
   

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4. A

   Andrea

   Lancashire

   1 review

   4.0

   1 review

   Dined on 30 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   All 3 meals were enjoyable however the gammon had the fried egg missing and the chicken wraps had sweet chilli sauce instead of alioli as they should have. I informed the bartender that the wraps were not as expected.
   

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5. G

   Gemma

   Lancashire

   1 review

   3.0

   1 review

   Dined on 27 October 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   There was far too much batter on my fish I left over half of it. My friend ordered the chicken roast dinner and said it was lovely but the kitchen missed off the onion stuffing. The food took ages to come and the staff were not very attentive.
   

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6. I

   Ian

   Lancashire

   17 reviews

   vip
   5.0

   17 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening with friends and locals. We had a great Sunday dinner with our two dogs ( and they have started the dogs Sunday dinner again) so everyone was happy 😊
   

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7. J

   Joanne

   Manchester

   1 review

   4.0

   1 review

   Dined on 22 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Came for Sunday Lunch with my daughter today & our pet dog. We haven’t been since January this year & have read mixed reviews recently so thought we’d find out for ourselves. The staff were very friendly & the Sunday Roast was lovely & great value for money. It can sometimes be tricky to find an eating establishment that can accommodate a dog, we’ll definitely be back!
   

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8. V

   Vicki

   Lancashire

   2 reviews

   5.0

   2 reviews

   Dined on 8 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a roast dinner and it was 1 of the best roast dinners I have had! Everybody’s food was really good and everyone really enjoyed their meal. The service was as great and you were made to feel welcome from start to finish. We will definitely be back 😁
   

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9. J

   Jennifer

   Manchester

   1 review

   1.0

   1 review

   Dined on 1 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We are local and have been coming to the golden ball for years. I appreciate that it is recently under new management. Despite booking the bar man was rude, didn’t bother greeting us and said he didn’t have a table for us, even though the pub was less than half full. Apparently some of the other empty tables for 2 had been specially requested and he didn’t want to give us a bigger table. He looked at us like it was our problem and treated us like a total inconvenience so we left. Don’t think we will ever go back. There are plenty of other nice places nearby where you receive a friendly welcome and are treated well if that’s where you choose to spend your hard earned cash.
   

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10. S

    Sarah

    Manchester

    2 reviews

    2.0

    2 reviews

    Dined on 26 August 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2

    Service was friendly, lacking atmosphere and food poor, costly for portion size and standard.
    

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