The Finch - Grand Prairie

Review summary

1. K

   Kesha

   Dallas

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We posted in the reservation notethat we were celebrating a wedding and even told the waitress that we were. There was no recognition of it whatsoever. The food took a while to come out too
   

   The Finch - Grand PrairieResponded 1 day ago

   We're delighted to hear that you had an overall great experience. We hope to have the opportunity to serve you again soon. Thank you.
   

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2. M

   MK

   VIP

   Dallas

   15 reviews

   3.0

   15 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The first time I went (November 2024) I was impressed. This time 😬 not so much. I really wish they would ask of you want your food cut up vs just doing it. Also, the amount salt on the veggies and eggs and none on the meat was interesting. Needless to say I probably won’t be back.
   

   The Finch - Grand PrairieResponded 2 days ago

   MK – Thank you for dining with The Finch Grand Prairie. We're sorry to hear this visit didn't meet your expectations. Our goal is to provide exceptional experiences every time. Your feedback about the food and preparation is valuable, and we appreciate it as we work to enhance our guest experience. Thank you.
   

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3. V

   Victoria

   Dallas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappointed at the food or the service. Consistent quality bar service.
   

   The Finch - Grand PrairieResponded 2 days ago

   Thank you for taking the time to leave your positive feedback. We’re so happy you had a great time with us, and we hope to serve you again.
   

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4. C

   Cristina

   Dallas

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was ok. Not the worst. Not the best. Just ok. The waiter was ok. Not friendly but not rude. Overall just ok. Not special. Probably won't go back.
   

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   The Finch - Grand PrairieResponded 2 days ago

   Cristina – Thank you for dining with The Finch Grand Prairie. We aim to provide a remarkable experience, and it’s disappointing to hear we didn’t impress during your visit. Your feedback is helpful as we continually work to exceed our guests' expectations. Thank you.
   

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5. B

   Brenda

   Dallas

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   It started with the host. Rude and very unwelcoming. The food was salty, and the beverages were flat.
   

   The Finch - Grand PrairieResponded 2 days ago

   Brenda – Thank you for dining at The Finch Grand Prairie. We strive to provide a warm welcome and exceptional dining experience, so it's disappointing to learn about your experience. We appreciate your feedback and hope to have the opportunity to make it right on your next visit. Thank you.
   

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6. H

   Heather

   Greater Boston

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was great but my husband tried to go on the guest WiFi and his email was hacked
   

   The Finch - Grand PrairieResponded 2 days ago

   Thank you for your continued support. Your review means so much to us and we hope to continue to provide you with outstanding service on every visit.
   

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7. M

   Martha

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughters and I had a great experience. The entire staff were exceptional, especially our waitress, Rachel, and the manager. This is a nice place to dine for lunch. The ambience is very nice. We will return and tell others about The Finch.
   

   • 

   The Finch - Grand PrairieResponded 2 days ago

   We're beyond grateful to hear we have earned the chance to welcome you back in the future. Our staff strives to provide our guests with the best experience, and we're delighted to exceed your expectations. Thank you.
   

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8. C

   Chizom

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   We had a great Christmas Eve dinner. All the food was good and the drinks were stellar as well. I would recommend The Finch to someone who hasn’t been before
   

   The Finch - Grand PrairieResponded 6 days ago

   Thank you for joining us. It was a pleasure to welcome you and we hope to have the chance to serve you again sometime soon.
   

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9. J

   John

   VIP

   Dallas

   16 reviews

   5.0

   16 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal, once again. Thank so much for the great service.
   

   The Finch - Grand PrairieResponded 5 days ago

   Thank you for your glowing recommendation, and we hope you stop by again soon!
   

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10. M

    Mark

    VIP

    Dallas

    57 reviews

    3.0

    57 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    The Finch Grand Prairie is not what it used to be. I hate to downgrade my review but this restaurant is nothing like it was when it opened. I have given it a few chances but lately I have always left disappointed. The food is just ok. I used to leave wowed by the food but now I just feel like it is mediocre. I am not sure what has changed but something has. The service is also lacking. The server may come by once or twice but I generally have to flag them down to get another drink or a refill on my water. Additionally, in the last meal we had, we were brought food that required a spoon, soup and creme brulee, neither time did the server provide us with a spoon without us asking. I just can't recommend the Finch any longer. I wish the food and service went back to the way it was when it opened
    

    The Finch - Grand PrairieResponded 5 days ago

    Mark – Thank you for returning to The Finch Grand Prairie. We’re sorry to hear your recent visits haven't matched your past experiences. Providing exceptional food and attentive service is our goal, and we appreciate your feedback as we work to improve. We hope for another opportunity to impress you in the future. Thank you.
    

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