The Federal Grill - Downtown

Review summary

1. W

   Wendy

   Richmond

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate outside and were delighted with everything. We had two burgers a burger bowl and shrimp & grits.
   

   The Federal Grill - DowntownResponded today

   Thank you for your wonderful review, Wendy! We're so glad to hear that you enjoyed your meal outdoors and everything was to your liking. The burgers and shrimp & grits are definitely crowd favorites! We look forward to welcoming you back soon for another great experience.
   

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2. E

   Erron

   Houston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   it was amazing not sure my waiters name but she was a short blonde with glasses
   

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   The Federal Grill - DowntownResponded 1 day ago

   Thank you for the fantastic review, Erron! We’re so glad to hear you had an amazing experience. We'll make sure to pass along your kind words to the server you mentioned. We hope to see you again soon!
   

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3. C

   CANDUS

   Houston

   1 review

   3.0

   1 review

   Dined on 20 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We were seated at 12:05 and did not receive our food until 1 pm. I'm not sure if it was a kitchen or a waitstaff issue. The food was tasty but cold.
   

   The Federal Grill - DowntownResponded on 20 February 2025

   Thank you for sharing your experience, Candus. We sincerely apologize for the extended wait time and the food being served cold. This is certainly not the level of service or quality we aim to provide. Your feedback is important to us, and we hope you'll give us another chance to provide you with the experience you deserve.
   

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4. S

   Silvia

   VIP

   Houston

   3 reviews

   2.0

   3 reviews

   Dined on 19 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Booked a table for lunch, 3 people. We waited for our order 45 minutes (an appetizer, two lunch dishes, including a burger). We had limite lunch time so that gave us about 10 minutes to eat before having to get back to work. They brought a piece of bread pudding to share between the 3 to apologize for the service. Did not enjoy the rush to eat last minute, not worth the price. The kitchen could not handle the volume of orders, so they sacrificed service and quality.
   

   The Federal Grill - DowntownResponded on 20 February 2025

   Thank you for sharing your feedback, Silvia. We're truly sorry to hear that your lunch experience didn't meet expectations. We understand the importance of timely service, especially during a workday, and we sincerely apologize for the delays. We appreciate your patience and your understanding regarding the bread pudding, but we’ll certainly work on improving our kitchen’s efficiency during peak times. Your feedback is valuable, and we hope you'll give us another chance to provide a better experience in the future.
   

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5. H

   Heather

   VIP

   Houston

   31 reviews

   5.0

   31 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Federal Grill - Downtown is our go-to place for a business lunch. Also, great for happy hour after work - many options for wine and tasty cocktails. Great food and great vibe.
   

   The Federal Grill - DowntownResponded on 20 February 2025

   Thank you, Heather! We're thrilled to be your go-to spot for business lunches and happy hours. It's wonderful to hear that you enjoy the food, cocktails, and the vibe. We look forward to welcoming you back soon for your next visit!
   

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6. s

   stacey

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great! Had a quick business lunch and loved it
   

   The Federal Grill - DowntownResponded on 19 February 2025

   Thank you for the kind words, Stacey! We're so happy to hear that you had a great business lunch with us. We look forward to welcoming you back soon for another fantastic experience!
   

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7. P

   Phillip

   Detroit

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice ambiance, good food, good recommendations by the staff. Servers worked as teams and did a very nice job. Spoke to two of the managers which made it feel like an old school dean martin type place. Which makes sense as there were a fair amount of dean and frank pictures lining the walls. Will definitely eat here again.
   

   The Federal Grill - DowntownResponded on 19 February 2025

   Thank you, Phillip! We're thrilled to hear that you had such a great experience at The Federal Grill. It's wonderful that you enjoyed the ambiance, food, and the team atmosphere. We appreciate your kind words and will make sure to pass along your compliments to Ana and the rest of the team. Looking forward to welcoming you back soon!
   

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8. b

   ben

   VIP

   Manitoba

   136 reviews

   4.0

   136 reviews

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   I had brunch today and loved my Eggs Benedict with crab cake. The potatoes were too salty and spicy and could not eat them. Great coffee. Service was adequate but slow at times.
   

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   The Federal Grill - DowntownResponded on 19 February 2025

   Thank you for your feedback, Ben! We're happy to hear that you enjoyed the Eggs Benedict with crab cake and the coffee. We're sorry the potatoes were too salty and spicy for your liking and that the service was slower than expected. We'll work on both to ensure a better experience next time. We hope to welcome you back soon!
   

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9. C

   Catherine

   VIP

   Houston

   9 reviews

   5.0

   9 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Met friends for lunch & had a fantastic overall experience! Food & service was excellent. Could have conversation at the table without excessive noise. Great atmosphere!
   

   The Federal Grill - DowntownResponded on 19 February 2025

   It sounds like you had a wonderful lunch, Catherine! We're so glad to hear you enjoyed the food, service, and the quiet atmosphere. It's always great when you can have a conversation without the noise overwhelming the experience. Hope to see you again soon!
   

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10. S

    Selina

    Houston

    1 review

    2.0

    1 review

    Dined on 15 February 2025

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 2

    We were excited to spend Valentine’s Day at Federal. They had a three-course meal for $75 per person, and we thought that was a decent price since it was Valentine’s Day. We arrived a little earlier for our reservation but were seated anyway. However, our waitress, who was handling the entire bar area herself, wasn’t as attentive as we had hoped. We waited for our drinks for a good 8-10 minutes, then another 10 minutes for a sugar caddy, and an additional 5 minutes for her to return to take our order. The first course came out, and the portion size was comical. We had three shrimp and a crab cake the size of a Hostess donut. It took us all but 2 minutes to eat the first course, and we still hadn’t received our bread. We waited again, and when the waiter brought the bread, he mentioned that it took so long because it was “in the oven.” The bread was cold, so that didn’t make sense. The next course’s portion was somewhat okay, but they added the extra $12 crab meat we had asked to go on our steak to the crusted fish instead. When the dessert came out, it was even more comical that the portion size of the butter cake was also the size of a Hostess donut. All in all, we felt ripped off. Our bill was a total of $234 for subpar service and tiny portions. Although we will be back, we will never go on a special occasion again. need!
    

    The Federal Grill - DowntownResponded on 18 February 2025

    Thank you for taking the time to share your feedback, Selina. We’re truly sorry to hear that your Valentine’s Day experience didn’t meet your expectations. We apologize for the delays in service and for the portion sizes not being up to par. We understand how important special occasions are and will work to improve both the service and meal quality to make sure this doesn’t happen again. We appreciate your honesty and hope you’ll give us another chance in the future.
    

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