The Essence

The Essence reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Doris

   Melbourne1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were celebrating an 18th birthday and the experience was wonderful. The food was so good ,the staff couldn't do enough for us..definitely will be back
   

   Is this helpful?

2. K

   Kathryn

   Melbourne4 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for a pre Theatre lunch, staff were attentive and professional, food was delicious and the package was good value. We'll be back for sure.
   

   Is this helpful?

3. R

   Ragaie

   Melbourne2 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent venue and the lady waiter (from Nepal) was really sweet. She couldn’t do enough for us. The food was also first class and served right on time booked, thus ensuring we weren’t late to watch our show at the Comedy Theatre. Will definitely go there again.
   

   Is this helpful?

4. J

   Jennifer

   Melbourne1 review

   1.0

   Dined on 11 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We ended up eating somewhere else as after 3 phone calls and 3 times being told someone from the restaurant would contact me this didn’t happen.
   

   Is this helpful?

5. OT

   OpenTable Diner

   Victoria4 reviews

   2.0

   Dined on 18 January 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   I took my granddaughter for high tea before we went to the theatre. There was way too much sweet food , the few savoury options were cold, stale sandwiches & just not nice
   

   Is this helpful?

6. J

   Julie

   Melbourne2 reviews

   5.0

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rose & Bloom High Tea was delightful. Great service from friendly staff and beautiful presentation. Food was amazing with a great variety. We’ll be back for a return visit!
   

   Is this helpful?

7. L

   Lisa

   Melbourne1 review

   2.0

   Dined on 31 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Disappointing, there was too much sweets not enough savoury. Not the equal half and half you’ve come to expect from a high tea. Didn’t get the rose’ or the special teas advertised and the presentation was not up to a high standard. They used thick cups and not fine china. But it was quiet and the price reflected what was delivered. The staff were pleasant just didn’t listen or know what was to be offered off the menu.
   

   Is this helpful?

8. C

   Caroline

   Melbourne1 review

   5.0

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience memorable, the food superb, the service exceptional, the ambiance surrounded by Melbourne at her best to return to "The Essence" high on my agenda and a highly recommended #gold place to canvas visiting Melbourne as a place to visit.
   

   Is this helpful?

9. R

   Richard

   Victoria1 review

   4.0

   Dined on 19 December 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   Restaurant staff had no idea how to record my BonVoy membership number in their system when paying for the meal so I have not been credited with those points that were critical to avoid expiration of my current points total on 8 Jan 2025. This was the sole reason for dining there. Very disappointing.
   

   Is this helpful?

10. J

    Jason

    New York City5 reviews

    5.0

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My family and family friend had a great time. We were very well looked after and we all thoroughly enjoyed our dining experience.
    

    Is this helpful?