The Duplex

Review summary

1. B

   Bea16

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place! Great neighborhood spot! Food is delicious and it's a vibe!!
   

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2. J

   John

   VIP

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always have a great time. Food and drinks are always good but a bit over priced. Server was on point. Great recommendations . He had lots of energy. Always bring local and out of town friends in to experience. We love that place!
   

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3. B

   Brittany

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Vibes were high and environment was fun, however service was very slow. We waited about 40 minutes just for our drink order, and another 20 minutes just to place our food order.
   

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4. B

   Bettina

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I just love the Duplex experience!!! The people the food the music just puts you in a good mood. Everyone is so pleasantly awesome and when leaving you will say I had such a good time!! I going to go back!!
   

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5. J

   Janneil

   Chicago

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our server Geno was amazing! Very attentive and personable! My issue came after the brunch had finished. My friends and I were celebrating my bday. So when we were told that our reservation time has ended. We cashed out and moved to open seats at the bar with half of our mimosas. The hostess approached my friend and told her asked her who told her to sit there to chug her drink. After that she put the “reserved” signs on the two open bar seats. I asked her about this. I told her that we were going to order more drinks at the bar so what was the problem. She said okay and removed the reserved signs. However feeling so disrespected we decided to go somewhere else for drinks.
   

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6. NR

   NessaR

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for my sister’s birthday!! It was so much fun! The DJ was amazing and the food was great!
   

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7. C

   Carlton

   Houston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always love coming here, the staff are attentive and give great service. The food is great too, my favorite has been the duplex burger.
   

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8. J

   Jazmine

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Had a great time! Food was delicious and mimosa kit is a nice option, DJ had a great set. Staff was friendly even though it was extremely busy - have some patience. Reservations are a must so please plan ahead. Parking is a little difficult in the area.
   

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9. J

   Jasmyn

   VIP

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined on 23 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I recently dined at The Duplex and had a mixed experience. The parking situation was frustrating; I struggled to find a spot, which dampened the evening’s start. Additionally, I paid $30 to reserve a seat, but this amount didn’t apply to my final bill, which felt unreasonable. On a positive note, the drinks were exceptional—crafted to perfection and truly enjoyable. However, the food didn’t match the quality of the beverages; it was mediocre and didn’t leave a lasting impression. The customer service was commendable; the staff was attentive and courteous. Yet, their phone line seemed to be out of order, making it difficult to contact them for reservations or inquiries. Overall, while The Duplex offers a great atmosphere and excellent drinks, improvements in their food quality for dinner, reservation policy, and communication channels are needed to enhance the overall dining experience.
   

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10. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best lamb rigatoni ever! Delicious homemade limoncello!! A beautiful evening in a beautiful restaurant.
    

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