The Cut & Craft York

Review summary

1. E

   Emma

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again a lovely meal and night out Had a great time
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Emma for taking time to leave us a review. We are so pleased to hear you enjoyed your meal out with us & really appreciate your feedback. We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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2. w

   wayne

   Manchester

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food ,fantastic venue ,fantastic staff hoping to go again
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Wayne for taking time to leave us a review. We are delighted to learn of your fantastic experience & we will be sure to share this with our whole team! We look forward to welcoming you back again soon! The Cut & Craft
   

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3. K

   Kristine

   Yorkshire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked a table for 2 for my husband’s birthday. Food was great and it was exactly what he wanted for his birthday.
   

   The Cut & Craft YorkResponded 4 days ago

   Thank you Kristine for your review. We are thrilled to learn you enjoyed the birthday celebrations with us here in York, we really appreciate your feedback and recommednation! We can't wait to share your fabulous review with our team & look forward to welcoming you back again in the future for another 5* experience! The Cut & Craft
   

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4. T

   Tracey

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food as always. Gergana is a credit to your staff! Lovely attentive and went the extra mile
   

   The Cut & Craft YorkResponded 4 days ago

   Thank you Tracey for your lovely review. We are delighted to learn that you enjoyed your meals & that you enjoyed the service given by Gergana, we will be sure to share this fabulous feedback with her! We can't wait to welcome you back again in the future for another 5* experience! The Cut & Craft
   

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5. L

   Lucas

   Newcastle

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic experience while we stayed in York. We’ll definitely be back on our next trip!
   

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   The Cut & Craft YorkResponded 4 days ago

   Thank you Lucas for your fabulous review. We are thrilled to learn of your fantastic experience & we can't wait to share this with our whole team! We very much look forward to welcoming you back again on your next visit to York! The Cut & Craft
   

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6. D

   Donna

   Yorkshire

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third time visiting, won't be the last......absolutely outstanding as ever. Amazing food, fantastic staff and overall a really great night out. If I had to nit pick one thing it was that the music was quite loud and made it abit hard to chat over table.
   

   The Cut & Craft YorkResponded 4 days ago

   Thank you Donna for taking time to leave us a review. We are thrilled to hear you have enjoyed another experience with us here at The Cut & Craft York! We really appreciate your feedback & recommendation which we will certainly share with our team! We understand the importance of a harmonious environment & apologise if you felt the music was louder than you would have liked. We will be sure to pass on this feedback to our Management team & hope you can accept our apology. We look forward to seeing you again on your next visit! The Cut & Craft
   

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7. S

   Sadie

   London

   14 reviews

   3.0

   14 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Enjoyed the food,dessert was amazing,music was a little loud.unfortunately the evening was spoilt when we were told that our table was needed,but no one had checked to see if we had enjoyed our dessert and if we would like the bill,it’s not what was said but the manner in which it was said, when the same member of staff came to talk to me when we left he didn’t want to listen and said I was rude, certainly won’t visit again
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Sadie for your review. We are so sorry to hear of your disappointment. Providing our guests with exceptional service is one of our highest priorities & we apologise that you feel this way as it was never our intention to cause offense. All of our tables are given an allocated time as shown in the confirmation email & we will always try our best to extend this time where possible. At our busiest times this is not possible, we hope you can understand. We will share your feedback with our team as we truly value all of our guests & we hope you can accept our apology. We hope to welcome you back again in the future to turn this experience around. The Cut & Craft
   

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8. R

   Rebekah

   Perthshire

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience. Great venue for family celebration. All staff friendly- flat iron steaks excellent
   

   The Cut & Craft YorkResponded 4 days ago

   Thank you Rebekah for your review. We are so pleased to learn of your lovely experience with us & really appreciate your feedback an recommendation! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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9. P

   Philip

   Yorkshire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Firstly, the staff were outstanding in their care and attendance to us. The food was worthy of Michelin stars. It was a little noisy, but hey the atmosphere was great. We had a wonderfully memorable time.
   

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   The Cut & Craft YorkResponded 4 days ago

   Thank you Philip for taking time to share your most recent experience with us. We are absolutely thrilled to hear you enjoyed your 40th wedding anniversary with us & can't wait to share your amazing feedback with our team! We look froward to welcoming you back again int he future for another 5* experience! The Cut & Craft
   

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10. J

    Jasmine

    Yorkshire

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was incredible, the atmosphere and setting of the restaurant was lovely and the staff were friendly and professional. I'd say it's great value for money and would love to visit again!
    

    The Cut & Craft YorkResponded 4 days ago

    Thank you Jasmine for taking time to leave us a review. We are so pleased to learn that you found the food incredible & our team to be friendly and professional, we will be sure to share this with them! We look forward to welcoming you back again for another 5* experience! The Cut & Craft
    

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